After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

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  1. 1 vote

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  2. Please allow 2 years of previous versions available for Creative Cloud Apps

    Can you please allow the full list of previous versions of all creative cloud apps for download for the past 2 years.

    Allot of creative agencies use specific versions and upgrade infrequently to minimised software glitches that blow out deadlines and lead to loss of income.

    2 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  3. after effects having poor stability and losing connection to media encoder

    After Effects is having major stability issues since last update. Loses connection with media encoder, and requires hard restart to re-establish a link. Very frustrating, please fix.

    1 vote

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  4. Corner pin handles not showing up on pre-comp

    BUG When adding a corner pin effect, or CC power pin, the handles for the corner pin don't show up. Also the null object doesn't show up either. When you toggle the hide mask button a bunch of times and re-add the corner pin it finally shows up.

    8 votes

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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  5. Insta360 plug caused After Effects to not be able to import files when linking from Adobe Premiere.

    There is a bug in either After Effects or Insta360 plugin. When the plugin is installed, trying to import other types of files fails when linking from Premiere. (Replace Footage with After Effects Composition) or doing file Import directly in After Effects.

    I have detailed the problem in this thread:
    https://community.adobe.com/t5/after-effects/the-vsni-file-is-damaged-or-unsupported/m-p/11886397#M164660

    Basically, once the plugin is installed the default file type for import becomes Insta360 and the only way to change this is to delete the plugin OR select "All Files" instead of "All Footage Files". Then MPEG or other file types can be selected under the Format dropdown.

    To…

    1 vote

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  6. AE Crashes for some users during use of the tool FreqReact

    I'm pretty desperate for some insight on a problem that's been plaguing my tool FreqReact for a while now. For some users, After Effects fully crashes when they enter in to what I call the 'Spectrum View' (which is where they would select frequencies in the music that they want to react to.) It's been impossible to diagnose as it's a very difficult problem to reproduce (It never happens on my machines).

    Some details:
    - Some people only experience a crash on their first launch and never again after restarting AE
    - For others, restarting AE wasn't enough, but restarting…

    1 vote

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  7. rotobrush 2 crashes w/ Linearize Working Space Checked

    Was experiencing crashes when using Rotobrush 2 - AE would instantly crash when clicking a rotobrush selection (green brush). Cleared prefs, purged cache, saved media and project to desktop...nothing worked - finally tried disabling Linear Working Space in project settings - FIXED. Rotobrush 2 does not seem to be stable in a Linear 1.0 working space.

    After Effects 17.7
    Windows 10
    256GB Ram
    Titan RTX

    1 vote

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    Needs More Info  ·  1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  8. Losing the ability to manipulate the objects in the 3-d space

    Every so often when a scene in AE is 3-d tracked I lose the ability to manipulate the objects in the 3-d space. I click on the object in the scene, the item in the editing bay, and every other way to make the 3-d handles appear and nothing works. When this happens it means I have to start from scratch because I can no longer move the objects. In addition I can not make the 3-d trackers reappear in the scene, even if I change the size of the track points. This typically brings them back into the scene…

    1 vote

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    Needs More Info  ·  1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  9. 17.7 crashing opening project with missing files

    AE 17.7 crashing when opening [AE 17.6] project file with 2 missing assets (2 small prores422 mov files). Had to roll back to AE17.6. Opened same project file in 17.6 and it also said that 2 files are missing, but did not crash like 17.7 did.
    I'm so tired of this. It's like walking through a minefield. Before Creative Cloud AE versions were more stable - someone there was responsible for the product they are shipping.

    1 vote

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    Needs More Info  ·  1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  10. New MAXON Cinema 4D File --> After Effects: AEGP Plugin CINEWARE SeceneLayer: Cineware AliveThread- Execute failed (5027:12)

    AE Version 17.5.0 (Build 40) Cinema 4D S22
    I have Deinstalled C4D and After Effects and Reinstalled After Effects
    For the first time the issue is gone, but after installing Updates inC4D
    (22.123 and S22 Content Libraries - LIte the same Problem:
    EGP Plugin CINEWARE SeceneLayer: Cineware AliveThread- Execute failed (5027:12)

    2 votes

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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  11. Motion Graphics Template export fails and destroys current project

    Exporting a motion graphics template sometimes fails with a missing files error (this is bug 1). This basically cancels the export, but has an even worse side effect (bug 2):
    As I understand mogrt files are aftereffects projects collected and compressed into a zip file. The zip file only contains the assets that are needed for the composition exported as a mogrt. I'll call this project the "partial project", since it contains only a fraction of the original.
    To achieve this, while exporting, after effects silently closes the current project in the background and opens this small partial project in…

    1 vote

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    7 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  12. For months I haven't been able to export from After Effects via updated Media Encoder

    For months I haven't been able to export from After Effects via Media Encoder. I've had to reinstall Media Encocer at version 14.2 to be able to export. Wehn Exporting it stalls at "Reading XMP"... And never moves along. And apparently my Creative Cloud Settings were set to Auto update - And now I cant revert back to v. 14.2 anymore, but only to 14.9 which doesn't work...

    Please either fix the bugs in the Media Encoder or make it possible to install previous versions of The Media Encoder via the CC App.

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  13. AE 2021 wont render to Media Encode.

    Me and my team mates have found that AE 2021 crashes every time we try to send a file to render in ME. I currently am on build 18.0.1 and working off of a box drive. Dynamic link still works for PP in this build though it looks like the last build that worked for AE for me was 2019 which is no longer available.

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  14. Memory management that works least a little bit

    No matter what I do, no matter how little RAM I assign After Effects to use, no matter how I configure the computer's virtual RAM handling, after some minutes After Effects always grabs the whole 64GB Ram ...AND SOME, so that the whole system crashes or if I'm lucky, I get an "out of memory" message and still have the chance to close some other window to free up some RAM. Sometimes the whole OS gets crippled from this and I have to start all over again, doing a cold reboot of the system.
    Having had this problem on 4…

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  15. After effects out of memory 23 :: 40 has really gotten bad on my system

    Only really recently has AE been crashing so bad it ends up being a hard reset on my system.

    To preface, there is a good chance that my settings / set up / system could play a big part in what i'm experiencing, However just a few months ago on this same exact system and set up I did not have this issue. (maybe one in a blue moon). And I was working with fairly large 4k footage.

    Quick summary of what just happened to me twice today (so far) and once yesterday. I'm doing general tasks in AE, with…

    3 votes

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    7 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  16. Roto brush crashes AE when using 4k footage

    There’s a bug in After Effects whilst using the rotoscope brush on 4k footage in full res. It completely crashes AE.
    My footage is in MXF format
    3840x2160
    25fps
    Trillions of colours AVCi Rec 709.
    This has been an issue for multiple versions of AE now. Happens using roto v 1 & 2 in Standard and Best. The only workaround I've found is using it in Half res.

    My computer is:
    iMac Pro
    3 GHz 10-Core Intel Xeon W
    32GB memory
    Radeon Pro Vega 64 16 GB
    mac OS 10.15.7

    2 votes

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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  17. Relaunch ScriptUI Panel after crash

    Hey. Sometimes ScriptUI Panels crach because a dialog pops up (like the Auto-Save dialog).

    The way it is being handled now is the script crashes without a noticable warning, then after you relaunch the script you get an error about how "a script can't run when a modal dialog is active", and then the script doesn't open so you have to relaunch it again.

    This is terrible from a user standpoint.
    It would be much better if this can be streamlined. If there is no way to make script panels inactive when modal dialogs open in order to solve this…

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  18. Toda vez que abro um "Novo Projeto" no After Effects, ele trava.

    Olá tudo bem? Sou Néterin Frantz. Preciso muito de ajuda, toda vez que abro um "Novo Projeto" no After Effects, ele trava. Então preciso forçar o fechamento e dai então abrir um projeto antigo e "Salvar Como" para então começar o novo trabalho.

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  19. Unspecified Drawing Error - Mac OS Big Sur

    Can't escape this error after updating to OS 11.0.1 (20B29).
    Deleted my user preferences. Uninstalled AE and reinstalled. It keeps popping up.

    3 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
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