After Effects
Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.
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aerender fails on Mac OS 11.4 with error -1701 "AEGetParamPt failed at line 918"
in Mac OS 11.4, aerender fails. The rumor is it's a permissions issue, but it occurs despite all permissions granted to After Effects and Terminal.
$ '/Applications/Adobe After Effects 2021/aerender' -project SHOW1154.aep
aerender version 18.2x37
PROGRESS: Launching After Effects...
aerender ERROR -1701: AEGetParamPt failed at line 918
$ /Applications/Adobe\ After\ Effects\ 2020/aerender -project SHOW1154.aep
aerender version 17.7x45
PROGRESS: Launching After Effects...
aerender ERROR -1701: AEGetParamPt failed at line 91862 votesHi all,
This issue is fixed in the release version of After Effects 22.0. Please try it out and let us know if you continue to have any additional issues with aerender on macOS.
Thank you for reporting this issue!
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Bug Report: AE 22.2.1 Project considered corrupt in AE 22.3. Opens fine in 22.2.1
I have an AE Project created in v22.2.1 that works fine in that version. If I update and try to open it in v22.3 I'm met with a message stating that the project is corrupt as I have too many cameras. If I rollback and open it in 22.2.1 the file is fine.
Please help, I need to be able to update but also need to be able to work on this file.
5 votesHi all,
This issue has been fixed in the 22.4 update of After Effects 2022, released today ( May 10, 2022 ). Please let us know if you continue to experience any issues opening projects after updating to After Effects 22.4.
Thanks again for reporting this issue,
- John, After Effects Engineering Team
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Bug Report: v22.1.1 Can not export PNG
Can not export PNG thru render que. Works with AME.
sRGB 16bit comp.
Windows10...latest build...super-user workstation.9 votesHi all,
This issue has been fixed as of After Effects 22.3 ( April 2022 release ). Please let us know if you experience any additional issues when exporting PNGs from the Render Queue.
Thanks again for reporting this issue,
- John, After Effects Engineering Team
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Bug report: Scripting command to add comp marker with comment fails with CSelectron error
in AE 22.2.0 (Mac), the scripting function comp.markerProperty.setValueAtTime() no longer works. It now results in the error CSelectronASSERT fail: CSelectron: layer is null
I have a script with this function that has worked correctly in previous versions of after effects, but now results in this error. I have found no workaround.
4 votesThis bug was fixed in the 22.2.1 update of After Effects 2022. No errors should be shown when adding composition markers via scripting.
- John, After Effects Engineering Team
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After Effects v22.3.0 DNxHD Alpha render broken.
When rendering to DNxHD on 22.2.0 with an alpha channel, under format the options are None or Uncompressed. Both options work. On the latest release, the options are None or Compressed, if you choose compressed, no alpha channel is created, making it useless for creating titles for Avid. This needs to be3 fixed immediately.
1 votePlease see the following article for information about changes to DNxHD in After Effects 22.3: https://community.adobe.com/t5/premiere-pro-discussions/announcement-changes-to-quicktime-dnxhd-support-in-premiere-pro-22-3/m-p/12905939#M408114
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Mercury Transit Preview still crashes in latest AE V 22.0.1
After Effects V 22.0.1 still crashes while using a 3rd preview monitor via Mercury Transit.
My setups: Mac Pro trashcan (Late 2013) 12 core with 64GB and AMD FirePro D300, now running MacOS Monterey. I have 3 monitors- 2 4K Dell P2715Qs over mini Displayport and a JVC DT-v24L1 broadcast preview monitor over HDMI
Also occurs on new 2021 Macbook Pro 16 running Monterey
Repeatable crash: Preferences-> Video Preview -> Enable Mercury Transit ->Video Device: Adobe Monitor 2: 1920x1080
In a project that has different sized comps, say 1920x1080 and 1080x1080, AE will crash when switching between comps of different…
3 votes -
Everything disappears from view at certain comp sizes
I'm experiencing a strange bug. At certain comp sizes, everything disappears from view. I have a project that needs to be 768x192, but nothing shows up at this size (though at 769x192, it's magically fine). Does anyone else have the same issue? Is there any way to fix this?
2 votes -
BUG Report: Track mattes broken in AE 2021
I just updated to AE 2021 (18.0) and track mattes are suddenly not working in the timeline. It's an incredibly basic thing, I have footage on layer 2 and I want to use layer 1 (directly above it) as the matte. Pretty straightforward. But when I set layer 2 to Alpha Matte, nothing happens. It does turn Layer 1 off, as it's supposed to, but Layer 2 is still visible even outside the bounds of Layer 1. I can move Layer 2 around the frame and it's not being masked at all by layer 1, it just shows the entire…
2 votes -
BUG: AE v.18.1- Shape and Mask vector line doesn't align to shape or mask
In v.18.1 After Effects, the editable vector line describing a shape or mask does not align to the shape or mask. It is offset by 1-2 pixels, which makes accurate work difficult.
6 votes -
BUG - pen tool crash
Weird bug where when using the pen tool, if the footage panel is open, passing over it freezes then crashes AE. Submitted the crash report and posting here in hopes it can be duplicated and fixed.
11 votesThis bug has been fixed in the November 2020 update for After Effects, version 17.5.1. You can install the update via the Creative Cloud desktop app.
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rotobrush crashes on m1 macbook pro
Hi, I've read on other issues of when rotobrush crashes on first stroke. This is NOT my issue. I'm able to generate as many strokes as I want.. but only on the first frame. As soon as I move forward (or backward), AE crashes. Help!
I am using the latest AE on the M1 Macbook Pro — I've attached my specs.
13 votes -
The latest After Effects crash when installed the Joystick N Slider Ae Script
When I open my After Effects this morning, and every time when i opened it would crash and give me an error message wrote some issues with Joystick N Slider script. It would work when I delete the script from Ae. Please check this out because this script is quite important for animators and motion designers who use Ae for everyday working. Thanks
2 votesThe underlying issue of ScriptUI panels set to the “Use Legacy UI” caused a crash has been fixed in the March 2021 ( version 18.0 ) release of After Effects. Please let us know if you continue to see any crashes when opening script panels.
Thanks,
- John, After Effects Engineering Team -
There is an issue with Key Cleaner.
After Effects crashes unexpectedly after applying key cleaner weather you use Keylight or color range without a message or warning.
3 votesAs noted below, this issue was addressed in the 17.6 version of After Effects.
- John, After Effects Engineering Team
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Urgent Bug in 2020 - 3D Reference Axis Causes Instant Crash
Turning on the 3D Reference Axis in 2020 causes an automatic crash.
For days I've been trying to figure out why some of my older projects were crashing in 2020 when I opened a comp, and I just realized it's because the 3D Reference Axis was on in those comps.
To recreate the problem, simply add a Camera layer to any comp, and turn on the 3D Reference Axis.
I'm on an iMac running Big Sur, but I get the same results on Catalina, and on a PC running Windows 10.
Please fix ASAP. I have products that clients can't…
2 votesHi Noel,
Thank you for reporting this crash. It has been fixed as of After Effects 17.7.
- John, After Effects Engineering Team
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AE v17.5 crashing on launch under MacOS 10.13.6 (High Sierra)
Running MacOS 10.13.6, so I'm currently unable to install a few of the updated apps. That being said, After Effects 17.5 was allowed to be installed. On launch it crashes out every time with the two following errors:
After Effects error: Couldn't find main entry point for Camera Raw.plugin ( 48::72 )
After Effects error: unbalanced unprepared. ( 48::30 )
No way to launch the app without the crash.
2 votesThank you for filing this bug. This problem occurred because the October 2020 release of Adobe Camera Raw is not compatible with macOS 10.13, however the Creative Cloud desktop app did not prevent it from being installed. That has been corrected, however if you’ve already installed v13 of ACR, you will need to uninstall it and reinstall v12.4.
More information here:
https://community.adobe.com/t5/after-effects/faq-how-to-solve-after-effects-v-17-5-crash-at-launch/td-p/11522545?page=1 -
Bug with .setPropertyParameters() for Dropdown Control
This method seems to generate a "Duplicate item names are not allowed" error when using an array where an index is a substring of another index. This example specifically triggers it: ["HeadTop", "Head", "HeadBottom"]; will not be accepted by the method (the "Head" index seems to throw it off) - But: ["HeadTop", "HeadMiddle", "HeadBottom"] will be accepted.
2 votesAs noted below, this issue is fixed as of After Effects version 17.5.1.
- John, After Effects Engineering Team
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[BUG] Master Properties can't be changed with expression
I put this simple expression on a master property that cycles through some items. It shows 1, 2, 3, 1, 2, 3, etc. on the control, but it only shows the item #1.
timeToFrames(time/50) % 3 + 1;
This wasn't working on another master property, but it started to at some point on it's own. I've tried purging, recreating the property. About the only thing I haven't tried so far but sometimes works is recreating it all in a new comp.
5 votesThis is fixed in After Effects 17.0.1, released last night. Please update and let us know if you’re still seeing any issues.
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String memory leak
Error 83::2 - String Memory Leak
I get this error message every time I log out of AE 2019 whilst using one particular project that involves a lot of imports. Will not open the files again later. I can work around it by importing the file into a new project, but once I save the NEW project, under a different name and go to quit the program, I get the same error message and rinse and repeat. I don't know which, if any, files are corrupt and the program otherwise acts normally until I try and close out the program.It…47 votesThis is fixed in After Effects 17.0.1, released last night. Please update and let us know if you’re still seeing any issues.
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Bug - Opening projects that use 2020 drop-down menu expression controls (Pseudo dialog on startup)
I love the new drop down expression control effect in AE2020. Unfortunately though I have a bug on opening the project file. I get a dialog box similar to the attached screen grab for each instance I've used the drop-down menu as a master property. The code in the dialog changes for each instance.
For context, my project file features one precomp with a number of properties controlled by 3x dropdown menus on a control layer for colour, text option and positioning. That precomp is used in 5 other compositions, where using Master Properties I have used different drop down…
2 votesThis is fixed in After Effects 17.0.1, released last night. You may need to open the project, close it without saving, then reopen it and save to clear the errors. Please update and let us know if you’re still seeing any issues.
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BUG - AE 2020 Viewport glitching out at 100% or less zoom.
The viewport completely glitches out at 100% or less.
I've tried uninstalling and reinstalling AE 2020.
Viewport is fine in AE 2019.
Hardware specs:
Mac OS Catalina
Macbook Pro 16" 2019
AMD Radeon Pro 5500M 8 GB
Intel UHD Graphics 630 1536 MB
64GB RAM1 votePlease install the latest update to After Effects (version 17.0.1, released last night) for improved compatibility. Let us know if you’re still seeing any issues.
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