After Effects
Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.
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For all other questions and discussions, visit the After Effects community forum.
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Preview is stuck in a loop and is unresponsive
RAM Preview becomes unresponsive to clicks, spacebar, Num0, ESC, etc. Playback continues on loop and the only way I've found to regain control is to minimize/maximize AE or close the application.
Build 17.0.4 Build 59
58 votes -
Preview Playback still is broken
I have the latest version of AE 2020 (17.0.6) and I still have problems with playback which none were present in 2019. I push spacebar (or from the preview menu itself) to preview, it starts but then it wont´t stop, I have to force quit the program, this only happens with the Windows version, in MacOS it works fine, I just had to move my entire project to MacOS because otherwise I could not work. PLEASE fix this, after many updates of 2020 this bug/issue persists!
That's what happens when it plays the preview, sometimes it just won´t play no…9 votes -
Major Bug - Linear Color Key Effect Breaks Adobe Media Encoder
Latest version of AE, Media Encoder, Mac Catalina, on an iMac Pro base model.
If an AE project has a layer with the Linear Color Key effect applied, the project will fail to load in Adobe Media Encoder. If the effect is removed from the layer, then it loads in Media Encoder as expected.
The same issue occurs if a layer has Video Copilot Optical Flares plugin applied.
There may be other effects causing this issue, but these are the only two I have definitively identified.
5 votes -
Roto brush is causing a 33:4 data not found error.
I have discovered that in the latest version of After Effects 2020, I get a "data not found error (33:4)" message when trying to open a file where the roto brush was used. I've tested this extensively, and it's definitely the roto brush that is causing the issue. Any file which uses the roto brush effect will not open after being saved. I suspect AE is having trouble finding the roto brush data, but there is no way to fix the problem as the files won't open at all. This has caused a fair amount of lost work.
13 votes -
Mercury Transmit issue in 16.1
Just upgraded to 16.1 and I can no longer access my external monitor. Mercury transit automatically switches to "monitor 2" when I need it to stay on "monitor 1" even after I reset my preferences.
59 votes -
Fix XML import on Catalina
XML import is currently broken on AE, with the following error message:
After Effects: AEGP Plugin Pro Import:
"Fatal internal AAF/OMF/XML error.
Please contact customer support." (0:1134) ( 5027 :: 12 )5 votes -
Bug with .setPropertyParameters() for Dropdown Control
This method seems to generate a "Duplicate item names are not allowed" error when using an array where an index is a substring of another index. This example specifically triggers it: ["HeadTop", "Head", "HeadBottom"]; will not be accepted by the method (the "Head" index seems to throw it off) - But: ["HeadTop", "HeadMiddle", "HeadBottom"] will be accepted.
2 votes -
After Effects 2019 error on exit
After effects error: string memory leak (83::2)
I get this message on exit.
I'm on windows 10, after effects 20191 vote -
Selective Loading of Third Party Apps at Startup in Premiere and AE
So, this would be an Advanced Option:
At startup, you would have the ability, via a key-combination, to have a list of third party add-ons and via a set of checkboxes, load or not load Apps you suspect may be creating trouble (ie - crashes or other issues like lock-ups or severe slow downs).
Normal loading would not see this option. Only after pressing this somewhat obscure key combination would the user see this list of add-ons with, by default, checkboxes already checked, to enable the existing installed add-ons. Then at that point, the user would be able to selectively…
2 votes -
Message d'erreur à l'ouverture d'After Effects
Bonjour,
Nous n'arrivons pas à ouvrir Mac Os Catalina avec After Effects, nous avons les messages.
Que faut-il faire ?Pierre-Émeric
1 vote -
After Effects error: time argument is out of range
After Effects spams this error when I try open the graph editor on a layers position keyframes.
I have a long comp, roughly 6min long. I have constant curser layer animating over the other comps (only position and scale). I tried to go back and fix an issue in the graph editor and that error box then constantly pops up. It only happens on this layer's position property and until I went back and tried to fix the issue I have been animating with the layer with no issue. Now I am unable to edit that layers position property in…
1 vote -
AE 2020 on 16 core Mac Pro with Pro Vega II GPU - Comp window does not work
The comp window does not show anything in AE2020. It program seems functional, but you cannot see anything in the comp. AE2019 does not have this problem on the same computer. In installed the 17.1 update and it did not fix the problem
1 vote -
BUG: After Effects hangs on project open
The open project dialogue which normally shows a progress bar is white. The error is unresolvable and the app must be forced to quit.
After Effects 17.0.4.
OSX Catalina 10.15.32 votes -
Strange Situation 26::82 error (pre-solved)
new version (v17) have png and shape issue, when i create pre-compose with shapes, giving error. called strange stiution 26 :: 82. and png images not showing up... btw: i liked the error :D but, need to give more info... 26::82 not enough for solving.
Edit: after closing and re-open after effects all problems solved... too weird...
1 vote -
RAM Preview Broken
In the latest update, RAM preview is broken. It will cache frames but never finish or get stuck locking existing frame. even when cached, playback is not working. I have to scrub everything right now. I've reset the RAM preview pane state but same results.
14 votes -
crashes
My After Effects (version 17.1.1.build 34) crashes because my OS (macOS Catalina version 10.15.5) is in English while all my adobe applications are installed in Simplified Chinese.
This issue only happens to After Effects. My other adobe applications works fine.
1 vote -
After Effects doesn't RAM preview after monitors have been turned off.
I'm having an issue whereby After Effects doesn't play or RAM preview after monitors have been turned off then turned back on again (e.g., if I leave my PC over lunch with the monitors turned off). I have to restart AE to be able to play the timeline again.
It's a simple problem but MAN is it annoying when it happens every day.
1 vote -
After Effects doesn't RAM preview after monitors have been turned off.
I'm having an issue whereby After Effects doesn't play or RAM preview after monitors have been turned off then turned back on again (e.g., if I leave my PC over lunch with the monitors turned off). I have to restart AE to be able to play the timeline again.
It's a simple problem but MAN is it annoying when it happens every day.
1 vote -
Stop Lumetri Scopes from crashing or freezing After Effects
Lumetri Scopes can't be used in AE / Mac OS Catalina on Mac Pro.
1 vote -
Change to custom workspace -> CRASH
When changing to a custom workspace, no project open,
AE is crashing.I thought we got rid of this problem 2 years ago....?!
3 votes
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