After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Mercury Transmit issue in 16.1

    Just upgraded to 16.1 and I can no longer access my external monitor. Mercury transit automatically switches to "monitor 2" when I need it to stay on "monitor 1" even after I reset my preferences.

    52 votes
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    50 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  2. RAM Preview Broken

    In the latest update, RAM preview is broken. It will cache frames but never finish or get stuck locking existing frame. even when cached, playback is not working. I have to scrub everything right now. I've reset the RAM preview pane state but same results.

    8 votes
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  3. Fix Adobe AE 2020 export in AME 2020

    When exporting from After Effects 2020 or a Premiere Pro sequence that has a AE sequence inside, AME 2020 crashes when trying to export.

    See https://adobeproblems.wordpress.com/2019/09/16/daily-adobe-quirks-media-encoder-failed/ . Having the same problem on macOS Majove on an iMac Retina 5K, 27-inch, 2017.

    5 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  4. AE crash when copying a null with a lot of markers

    using a null to mark MPB of a song.
    When I copy it from one compo to other... AE crash...

    1 vote
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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  5. Guide layers appear in render

    2020 Bug. Please fix.

    1 vote
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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  6. Roto brush is causing a 33:4 data not found error.

    I have discovered that in the latest version of After Effects 2020, I get a "data not found error (33:4)" message when trying to open a file where the roto brush was used. I've tested this extensively, and it's definitely the roto brush that is causing the issue. Any file which uses the roto brush effect will not open after being saved. I suspect AE is having trouble finding the roto brush data, but there is no way to fix the problem as the files won't open at all. This has caused a fair amount of lost work.

    1 vote
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  7. [BUG] PSD import and opening footage

    Crashing after importing PSD one frame layered footage about 4000x4000 px and trying to open the footage... Boom, crashed!

    1 vote
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  8. Crashing when saving

    Every time I try and save a certain project, no matter the amount of progress since the last save it will get stuck on 0%, and then eventually crash, making it impossible to use and preventing me from finishing client projects for work. Not all that impressed.

    1 vote
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  9. "matchName: ADBE Text Expressible Amount " in the expression of this property the name of the effects is not updated

    Unlike all other properties, in this property "matchName: ADBE Text Expressible Amount" the expression does not update itself if you change the name of the effects it uses.

    2 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  10. AE2020 older project with Warp Stabilizer

    AE2020 appears to have a bug when opening project with footage that has Warp Stabilizer applied. Windows 10, Nvidia RTX2060.

    Steps to reproduce: In AE2019 create comp, import *.mov ProRes422, apply Warp Stablizer, save project. Close 2019, open project in 2020, RAM preview is broken.

    1 vote
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  11. CRASH: Changing font (Version 16.1.3)

    After Effect v. 16.1.3

    When I double click the text that I want to edit and go to the fonts dropdown to change the font. It opens normally, like it should.However, as soon as I press an arrow key on my keyboard to navigate through the list.. it immediately crashes.

    This is very annoying as it happend a few times now which results in losing some progress over and over again.

    I'll stay away from the arrow keys until its fixed ;)

    3 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  12. AE2020 Crush when opening project or importing file

    Weird phenomenon - projects that open with no problem in version 2019 - crashes in version 2020. These are very simple projects. On the Mac they open in 2020, on the PC they don't. I tried to reinstall the software with no external plugins and didn't help. I tried to create a light version of the projects - just one composition - with just one layer of photoshop - still didn't help. Again - this is about a variety of projects, with different sources. i attach a screen pic of the project in AE19 that not open in AE2020. and…

    1 vote
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  13. Interpret Footage Bug

    After changing the color profile of any piece of footage I import, I can no longer click interpret footage. It is not greyed out but clicking on it has no effect. Very frustrating while testing color management workflows for upcoming project.

    2 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  14. sourceRectAtTime expression has unpredictable results when used in a mogrt.

    This happens a lot. I use the mogrt and everything seems fine and I render my video from Premiere. Then the layer that has the sourceRectAtTime expression will start jumping around the screen and appearing/disappearing. I restart Premiere, and sometimes it's back to normal, sometimes the jumping around is different. Every render is a surprise.
    I've been building morgrts since the start, using these expressions, but since AE 16.1 update, it's been buggy with unpredictable results in Premiere.
    Also, if I reopen a comp in Premiere that has a mogrt that uses the responsive time feature, the clip is sometimes…

    1 vote
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  15. BUG: Expression Breaks RAM Preview/Memory Leak

    I have been working on a project for 10+ hours. It uses nested compositions and expressions referencing between compositions. One of the expressions is a for-loop that runs the sampleImage() expression four times - this expression in particular seems to be causing a lot of problems and throwing "internal errors."

    The project has reached a point where it loads fine if all expressions are disabled - the preview updates immediately when I move the time indicator - but as soon as the expression is activated the property color changes from blue to green and hangs there instead of turning red.…

    1 vote
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  16. Expressions: protect against infinite loops

    If the user accidentally creates an infinite loop while working in Expressions, After Effects freezes and needs to be force-closed, potentially losing progress on the file the user was working on.

    AE should have infinite loop protection built in. Preferably w/ a customizable timeout, for how long to allow a long-running loop to keep going.

    2 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  17. Implement memory warning right at start up if other programs use too much already

    After Effects memory management is quirky, compared to every single other professional program out there.
    Instead of taking what is there, it overreaches all the time, because of the setting "RAM reserved for OTHER APPS".

    So if you have 64GB of RAM, but only 12GB free, and you set AE to "let other Apps use 16GB" you WILL DEFINITELY get an "Out of memory" error later with all the associated problems like crashes, lost work and so on.

    So if we can't change the memory management, could we, at least, implement a warning at start up like "Seems you already…

    2 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  18. Bug report

    Bug report. When opening projects created in previous versions and the re-saved in 17.0.1, receive error message "After Effects Error: missing data in file. (33::4)". Only solution is to revert to 17.0.0.

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  19. After Effects error: Can’t find requested element “string”. ( 33 :: 0 )

    For a couple of days I've been trying to figure out why every time I was saving my project and then trying to open it again I was getting this error.

    "After Effects error: Can’t find requested element “string”. ( 33 :: 0 )"

    I thought I might have a bug in some of the video clips I was using, because when I deleted the clips I could open the file.

    After installing and reinstalling After Effects again this had no effect.

    Getting stressed with an important upcoming deadline I decided to reformat my whole system and began rebuilding my…

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  20. After Effects Crashes When Moving Timeline Tab

    I've been encountering a bug over the last two updates where periodically, if I try to move a tab in the timeline when I have a number of them open, it just flat crashes After Effects. This didn't use to be an issue and it's been downright awful recently.

    2 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
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