After Effects

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  1. aerender fails on Mac OS 11.4 with error -1701 "AEGetParamPt failed at line 918"

    in Mac OS 11.4, aerender fails. The rumor is it's a permissions issue, but it occurs despite all permissions granted to After Effects and Terminal.

    $ '/Applications/Adobe After Effects 2021/aerender' -project SHOW1154.aep
    aerender version 18.2x37
    PROGRESS: Launching After Effects...
    aerender ERROR -1701: AEGetParamPt failed at line 918
    $ /Applications/Adobe\ After\ Effects\ 2020/aerender -project SHOW1154.aep
    aerender version 17.7x45
    PROGRESS: Launching After Effects...
    aerender ERROR -1701: AEGetParamPt failed at line 918

    62 votes

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    35 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  2. 18.4 is eating through my memory and then crashing during previews and renders

    After Effects is eating through memory when previewing and rendering. It goes through my 128 gig in about a hundred frames and then crashes.

    After effects is getting worse not better

    7 votes

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    16 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  3. After effects 2021 hangs on composition opening

    AE 2021 hangs when I load compositions in the project.
    If I move to a different composition or go inside a nested composition it doesn't matter - the program will hang - only force quitting will help.
    Makes this version unusable.
    I have older versions of AE and it works fine.
    I use macOS Catalina
    happens randomly on new projects as well as old ones.

    8 votes

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    Needs More Info  ·  21 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  4. Bug: Mercury Transmit causes freeze when Comp settings change

    Using After Effects 18.2.1 (2021), when Mercury Transmit is active, switching to a Composition that has different settings than the current one will cause the program to freeze.

    I've tested Comps with different resolutions and frame rates and both changes cause the program to freeze.

    I will try to describe a couple example scenarios below:

    1) With Mercury Transmit active, if I have a 1920x1080 comp and I switch to a comp that has a 4K resolution, I get a spinning wheel (the program freezes) and my only option is to force quit.
    Here is a video of this specific…

    7 votes

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    4 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  5. Everything disappears from view at certain comp sizes

    I'm experiencing a strange bug. At certain comp sizes, everything disappears from view. I have a project that needs to be 768x192, but nothing shows up at this size (though at 769x192, it's magically fine). Does anyone else have the same issue? Is there any way to fix this?

    2 votes

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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  6. Projects created through "collect files" cant find any mp4 files when rendered through aerender

    When you create a new project through the "collect files" option, and try to render any output from that newly created file through AErender, it will fail to render. It appears that any mp4 used in the original project can be found initially - but doesn't have the correct icon which is strange - and then as soon as that file is called to be rendered, for example when the layer the file is on starts, the render crashes with the error that the cannot be found.

    The issue goes away if you open the file manually once, to have…

    2 votes

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  7. Preview is stuck in a loop and is unresponsive

    RAM Preview becomes unresponsive to clicks, spacebar, Num0, ESC, etc. Playback continues on loop and the only way I've found to regain control is to minimize/maximize AE or close the application.

    Build 17.0.4 Build 59

    157 votes

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    87 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  8. [BUG]: adding a mask to an EXR layer with the Cryptomatte effect crashes ae

    Import an EXR sequence with a crypto matte channel.
    Apply the crypto matte effect.
    Apply a mask to that layer.
    The app will soon crash. (no option to save work)

    Current version as of 9/10, updated windows 10. EXR sequence from 3DS Max via Arnold.

    2 votes

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  9. rotobrush crashes on m1 macbook pro

    Hi, I've read on other issues of when rotobrush crashes on first stroke. This is NOT my issue. I'm able to generate as many strokes as I want.. but only on the first frame. As soon as I move forward (or backward), AE crashes. Help!

    I am using the latest AE on the M1 Macbook Pro — I've attached my specs.

    10 votes

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    11 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  10. BUG: AE v.18.1- Shape and Mask vector line doesn't align to shape or mask

    In v.18.1 After Effects, the editable vector line describing a shape or mask does not align to the shape or mask. It is offset by 1-2 pixels, which makes accurate work difficult.

    5 votes

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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  11. CCXProcess Crashes

    After Effects and now Media Encoder have been crashing my whole Mac OS and according to the crash reports Adobe_CCXProcess.node is the culprit. This has only been happening in the last week.

    1 vote

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  12. PPro throws error message when importing an AeMoGRT (... "corrupt metadata" ...)

    The full error messages reads as follows -
    "The Motion Graphics Template has corrupt metadata and cannot be installed".

    Is it possible to refresh the metadata in AE?

    I have about 200 props in the EGP and will rather not have to rebuild the entire EGP again; especially when there's possibility of another breakdown.

    Restarting AE didn't help. Importing the AEP into a blank AEP didn't help. Renaming the Comp didn't help.

    A very strong possibility of this metadata mess seems to manifests itself with props in the EGP disappearing. They're still there since trying to re-populate the EGP with…

    1 vote

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    5 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  13. Bug: Changing Windows causes preview to stop/go black/freeze

    Been having issues with latest AFX version (18.4.1) where the preview will freeze, or eventually become black, or not even display.

    Latest NVIDIA drivers installed (471.68). Swapping between CUDA or Software rendering makes no difference. Same with hardware accelerating the interface.

    As a side note, I am currently utilising Roto Brush 2, it's occurring when working on the layer or back into the main comp.

    I am having to restart AFX to clear the issue and it's wasting a lot of time.

    Update 23:05 - It seems to be more problematic when using the tilde key to expand the preview…

    2 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  14. Crash with Big Sur 11.2, unusable software

    Dear Adobe, with After Effects CC2020 17.6 we have been experiencing MAJOR crashes. During rendering and sometimes scrubbing, AE just closes and goes to the desktop. It is a crash and then I have to send a bug report. I am attaching the crash logs to help you determine the issue.

    We are on a Mac Pro with Big Sur 11.2 and we even tried removing ALL plugins and reinstalling all adobe software including reinstalling Big Sur, this issue is still persistent.

    In the mean time we are dual booting into Catalina 10.15.7 to continue working and this is unprecedented.…

    5 votes

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    6 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  15. Assertion (0) failed (DEBUG)

    I have this error all the time! I can´t work. I did an entire project and now this happens all the time.

    3 votes

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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for posting this report.

    Our devs looked at your screenshot, and this looks like a case where your GPU is running out of memory. Normally we expect After Effects to self-manage in this situation, or at least to give a better error message, so we do consider this a bug.

    To diagnose this further, we need your help. We need more information about your hardware and how After Effects got into this situation. Could you please tell us:
    - About your GPU. Manufacturer, model, VRAM, and driver version.
    - Does the problem persist if you restart After Effects, or failing that, when you restart the computer?
    - What other apps do you have running at the same time? Does the problem occur if you quit them all? (Including web browsers, which are notorious for consuming VRAM.)

  16. [Bug Report] Adding sourceRectAtTime() Expression Crashes AE

    When attempting to add a sourceRectAtTime() expression to a Mask Path property that references a text layer, After Effects will immediately crash upon evaluation.

    Reproduction steps:
    1. Create a new project
    2. Create a new composition (tested with HDTV 1080 29.97 preset for repro purposes)
    3. Add a text layer
    4. Create a comp-size solid
    5. Add a comp-size mask to the solid by double clicking the mask button
    6. On the "Mask Path" property of the mask created in step 5, add the expression: `thisComp.layer(<name_of_text_layer>).sourceRectAtTime()

    After clicking out of the expression editor and allowing AE to evaluate, After Effects…

    3 votes

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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  17. BUG - Internet connection speed may cause AE to lock up with INVALID MENU OPERATION msg

    BUG - Internet connection speed may cause AE to lock up with INVALID MENU OPERATION msg.

    Title says it all, can reproduced 100% of the time by lowering my internet connection speed (i.e. downloads and/or uploads). This is a critical productivity issue that has started occurring today 2021-02-23 and reproduced on both latest versions of AE (had it occur before and after updating the application).

    3 votes

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    Needs More Info  ·  5 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  18. [BUG] Green MP4 in timeline

    When adding an MP4 created in AME CC20, the video is displayed with a green error screen. Basic functionality broken yet again. What can I do?

    2 votes

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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  19. Scripting: Not able to read keyName on Windows if OS language is Japanese

    If I'm running AE on Windows and the OS lanugage is Japanese, it is not possible to read the currently pressed keyname. It doesn't matter whether I use the ScriptUI.environment.keyboardState.keyName variable or whether I try to read it via a keydown eventListener, it always fails. It seems to affect all Adobe applications, see here:
    https://community.adobe.com/t5/indesign-discussions/scriptui-environment-keyboardstate-keyname-is-returning-undefined-in-windows/m-p/11274854

    If I switch my OS language to US or similar, it all works perfectly. If I switch it to Japanese again, reading the variable fails.

    It would be really good if this could be fixed, as this is quite an important variable to read and…

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  20. AE 18.4.1 When I play or ram preview the video and audio was play but other things are freeze

    When I press space bar or 0 to review. Audio and video was play as usually. But playhead and time indicator was freeze.

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
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