Renders fail when attempting to export ProRes 4444 alpha that would otherwise not occur on Intel based macs.

Issue causes the following prompt:

"""

After Effects error: Rendering error will writing to file "...." Compressor format error. (-1610153454).

Followed by:

After Effects error: An unexpected error occured while exporting a composition. Error Code: 9988

Please restart After Effects and retry the export.

""""

Anecdotally, this is occurring on about 80% of comps I try to render. Most frequently on more complex comps with blurs and variations in the opacity levels.

Please fix this quickly, otherwise this effectively causes AE on M1 to be unusable in production/professional environments.

M1 Max AE v22 as of 2/2022

For After Effects and Premiere Pro users, we provide a graphic and animation pack, which is used by more than 3000 customers.

After your last updates, our customers began reporting that they were receiving the unstoppable zero denominator error message when trying to use our library. We have tried to find the source of the problem, but it continues to appear randomly with no logical explanation. As I can see some other users have reported this bug related to Time Remap.

Here is a sample project file that gives the error.

https://drive.google.com/file/d/1-9WJGP5JsrmULsGRTIxxxRWbdRUG6bVF/view?usp=sharing

This bug makes our product unusable to users and as a consequence will make our company suffer a substantial financial loss. There is nothing we can do on our side in order to fix the bug. So we request that the bug be fixed as soon as possible.

hello

i just purchased a new pc with AMD ryzen 7 4800h 8 cores 16 threads. base clock 2.9ghz boost clock 4.2ghz rtx 2060 6gb 16gb 3200mhz ram dual channel and a 512gb ssd. but in my after effect. there is a lot of lag once the softeware is opened and the 4 sec to 6sec lag before a funtion i pressed is activated is fraustrating. the general lag. please is there a way to resolve this. and a friend system 4th gen i5 8gb ram 500gb hdd intel hd 4500 performs faster in the software ui than mine with that high spec. and i use after effect 22.3 latest. i also tried 22.1 and20 after effect 2021 please what can be done to fix this. because after effect hadly uses my cpu or gpu at all while working. like a 7 8 12% utilasation.

Hi,

so this is an issue I've run into for some time now. Every once in a while, effect masks produce glitches on the image. So in this example, I'm using the blue mask as a mask reference on a Curves effect. The first image shows my layer with the Curves effect turned off, the second image with the Curves effect turned on. You see that glitches appear on the layer. This issue is really hard to reproduce as it just occurs very infrequently. But when it does, there seems to be no way to get it to work anymore. The layer seems to be "damaged" and applying a fresh effect and adding the mask to it produces the same issue.

In this example, it occurred on a 3D layer. Not sure whether it were 3D layers the last times this happened.

I'm using AE 22.1.1 on Windows 10, running AE in English while the OS is German if that's relevant. (But it also happened to me on older AE versions.)

We are creating Metaballs visual effects which require delicate setting using Gaussian Blurs.

We have animated projects using the new Gaussian Blur with the Project Setting set to Mercury Software Only.

When setting Project Setting to Mercury GPU Acceleration Metal, the visuals look vastly different.

When rendering with Media Encoder, no matter if we set the renderer to be Mercury Software Only OR Mercury GPU, it ALWAYS matches the appearance of rendering with AE Project Settings set to Mercury GPU.

In other words, Media Encode is ignoring and refusing to render in Mercury Software Only mode.

See linked file:
- images to show renders and what appears in AE
- project file to test

https://drive.google.com/file/d/1F9n1o3mai5RvuVAYCUSep3nXhJ4lh3gQ/view?usp=sharing

I'm using the latest version of AE on Mac OSX 12.0.1, and suddenly, the Type tool is not working as expected.

As I type, the cursor keeps jumping back to the beginning of my text. Whenever I add punctuation, it moves the punctuation to the start as well.

If I try to select the last character or use the arrows on my keyboard to get back to the end of my text, the cursor jumps back to the beginning again.

I tried restarting my computer, but that did not help. The issue occurs in all new AE projects/comps, with every font.

Is there some way to fix this?

My After Effects program crashes ALL THE TIME now, it didn't used to crash this much before (not nearly). I am running AE22 on Mac OS 12.2.1, with a top of the line machine. I pay every month for this software... I can barely use the software for even 10 seconds at a time before it locks up and crashes my whole computer. I have closed every single other app aside from the Creative Cloud as well, so it's not some conflict with another piece of software. You need to fix this or I'll just drop this piece of software entirely and switch to Nuke for all of my VFX and compositing needs. Thanks for listening and I hope there is a fix planned for this. I have crash logs that I can send you privately as well, if that might help.

BUG: Unable to Launch Script UI Panels

Since updating to AE 22.1.1, I am unable to launch script UI panels. I've tried with multiple ones that I've used the last several years (all from AE Scripts) but get the beach ball of death and AE becomes unresponsive causing me to Force Quit. I've tried deleting AE and reinstalling multiple times to no avail. Help in this matter would be greatly appreciated as I use these scripts everyday and do not have a workaround.

System specs:
Model Name: MacBook Pro
Model Identifier: MacBookPro18,2
Chip: Apple M1 Max
Total Number of Cores: 10 (8 performance and 2 efficiency)
Memory: 64 GB
System Firmware Version: 7429.61.2

AE 22.2.0 on Windows 10 locks up when I choose the command Composition > Save Frame As > Photoshop Layers. The save location window pops up, and after clicking Save, the Saving window pops up, but no progress is made. Immediately, in the Task Manager, the program is showing "Not Responding", and I can see the memory usage slowly creeping up, using even more than the "RAM Available for AE" setting in the preferences. I have to end the task and restart.

Now, if I choose to Save Frame As > File, it will get put in the render que as expected, and I can render a .PSD that way with no issues. But unless I'm missing something, that doesn't give me separate layers in the PSD.

Thanks

Windows 10 Pro
RTX 2060 Ti
64gb RAM
AMD Ryzen 9 5950X

It's really starting to get old dealing with Adobe and their buggy products. My workflow is constantly getting screwed up by some stupid flaw in the software. Used to be having the top end Mac that's less than a year old would mean something.

It's just one thing after another and every update makes things worse. What are we paying for? What are their developers doing to the software? This isn't how it used to be when you paid once and you got a version. Now it's like we're getting punished for having a monthly subscription.

As I work on a tight deadline today, the new issue is you can't get the drop downs to work. You can click on them. They'll flash for a sec and then they'll disappear. I'm on my third restart and it keeps happening and I'm about a half hour behind because of this. This is almost as fun as yesterday when the timeline would start but not stop until I forced quit. It just kept playing the timeline over and over on loop until I could force quit.

At what point designers do we say enough of this ****? We're paying good money for a product that you could barely even call a beta version. Meanwhile, I see articles that Adobe's working on the Metaverse. How about first you use some of that pile of money to fix your core software that is the main pillar of your business?

The editors I work with are equally as afraid of updating Premiere or even using a version that's newer than three versions ago. Is this how it's supposed to be from the biggest design software company in the world?

I'm so sick of this. I'm ready to get a Studio Mac and I doubt that'll make any difference. In fact, two or three years later, they still don't even have a version of After Effects for the m1 chip. How much longer we going to be waiting on that? And how bad will it be when it gets here.

Thanks for listening to me vent. Please hire more developers or better ones, because this formula is not working!