After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

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  1. RAM Preview not real time on MacBook Pro M1 Max

    I'm currently having to use After Effects 2021 instead of 2022 because 2022 will not RAM preview in real time. I'm running a brand spankin' new 16" MacBook Pro M1 Max with 64GB Unified Memory & 4TB of space. The system is screaming fast so this AE issue is evidently a bug. Please fix as soon as possible Adobe because AE 2022 looks amazing and I'm dying to dive in.

    58 votes

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    43 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi all,

    Thank you all for your feedback on these playback performance issues. As you may have seen, the latest update to After Effects 2022 ( 22.3 ) brings native support for Apple silicon to the release version. While we are not considering this playback performance issue fixed yet, but we do need some clarity around the exact conditions that can cause the playback performance to degrade, given that it appears to have originally been reported against After Effects running under Rosetta. With that in mind, please do the following:

    If you have been running into slow previews while using After Effects 22.2.1 or earlier on Apple silicon under Rosetta, please update to 22.3 and see if the playback issues persist when you run After Effects natively. Let us know with a comment whether you continue to see any playback issues when running After Effects natively or under Rosetta.

    If…

  2. AE 22.6.0 (Build 64) keeps throwing error: attempt to remove an item from a position outside of list length (27 :: 9). T

    AE 22.6.0 (Build 64) keeps throwing error: attempt to remove an item from a position outside of list length (27 :: 9). The error happens any time you undo something, or move a layer or keyframe in the timeline. Working inside a TEAM PROJECT, which I assume is part of the issue. AE is almost unusable as the error throws constantly.

    7 votes

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  3. Incremental Iterative RAM Preview

    We commit lots of RAM Previews daily and oftentimes, we view a RAM preview on repeat. Going from Zero to when the RAM Preview is ready for viewing takes x number of seconds. Oftentimes, we can make do without a full, fps preview when we just want a quick look to ensure what we're doing is going as planned - things moving in the right direction; general layout looks as expected and layers are looking as expected. For this, a RAM Preview in 2s or 3s is sufficient. However, user experience can be improved if we combined these truths with…

    10 votes

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  4. 22.6 render >10 times slower in Mac M1 than 22.5 - PLEASE CHECK!

    22.6 render engine is not working properly on M1 Macs. After a couple of seconds rendering times rise by 10x to 100x times. AE sequence in Premiere are causing Premiere to export in hours or "GPU Error" crash. Please check. Just rolled back to 22.5 and that is working properly.

    5 votes

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    Needs More Info  ·  1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

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  5. AutoSave Does. Not. AutoSave.

    AutoSave DOES NOT ACTUALLY SAVE half the time. This is ridiculous, especially since your software is famous for crashing regularly for approx 100% of users.

    Stop with horrible annual upbreaks and just. fix. your. software.

    4 votes

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  6. AE 22.4.0 is horrendously slow

    Sorry, I'm not sure what else to say about this other then AE 22.4.0 is EXTREMELY slow in performance all round. I mean the timeline takes forever to cache and render just a single frame for the viewport.

    I rolled back to 22.0 and the speed difference is chalk and cheese. 22.0 is an order of magnitude faster.

    8 votes

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  7. 11 votes

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    Needs More Info  ·  5 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Issues with Fonts

    I know this has been brought up by other users in some other forums, but I want to second and reiterate this occurrence - there is serious issues with sluggish performance in after effects with fonts, particularly when using fonts in projects that are not cloud/adobe font based. In some cases, projects freeze for 10-15 seconds on retyping a 10 character word in a text box. Across multiple text-heavy projects for client schedule demands, it's becoming a major issue.

    Some people have provided workarounds, like resetting the font of a project entirely with a script, but in not all cases…

    7 votes

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    3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

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    The current build of After Effects Beta (v22.6 build 21) is exhibiting much, much better behavior than previous releases, due to fixes applied to how font glyph tables are built. The long delays appear to be resolved, though in some cases I still see a short delay. (The developer who has been working on this code has done their best to resolve this, but some of the problems remain with the fonts themselves or in code that would require much more extensive revision.)


    If you were experiencing this problem, please test the same project, comp, and fonts in the daily builds of After Effects Beta.


    If you're still experiencing a delay when using certain fonts, could you please:

    1. Send a screen capture video of the behavior in the current build of After Effects Beta, as well the same project, comp, or font in an older release of After Effects where…
  9. Resolve Viewport Screen Tearing on Windows Devices.

    Upon testing and asking around forums, seems multiple users have this issue.

    After Effects on Windows has screen tearing in the viewport which makes working a headache.

    This appears most often with UHD devices with refresh rates of 60hz comprising of an Intel/Nvidia configuration but have heard from some desktop users that they have this issue as well (Intel/Nvidia configuration).

    This is not isolated to a single version of After Effects, with Adobe support I have tested 17x-22.3 and the issues still persist.

    This issue is more apparent on internal Laptop screens than on external monitors. However, the issue is…

    4 votes

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  10. Collect files creates empty footage files.

    BUG.
    Collect files creates corrupted empty footage files.
    Version 22.5.0 (Build 53) on mac.

    2 votes

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  11. M1 Native After Effects becomes sluggish after periods of inactivity

    First, big thank you to the AE team for the Apple Silicon native version After Effects. On the whole, it's much much faster and it has been a pleasure to work with so far. Big thumbs up from me.

    I'm writing to report something that feels like it could be a bug. Strangely enough, I've noticed that after periods of inactivity, going away from my computer, After Effects becomes extraordinarily sluggish. The UI feels as though it lagging behind a good 1 to 2 seconds and the timeline becomes just as laggy.

    The fix is simple. Re-start After Effect and…

    6 votes

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  12. Composition view jittery scrubbing

    In AE 22 (works fine in 21) whenever I scub the timeline, ie scubing forward, the viewport shows frames jumping around, it shows the next frame, then 20 frames earliier, then the next frame again and so on. It plays back properly, it's just during scrubbing. I noticed that the solution to this is to sync the current working res to the zoom level, so ie:
    - Full res 100% zoom - scrubs fine
    - Full res 50% zoom - jittery
    - Half res 50% zoom - scrubs fine
    - Half res 100% zoom - jittery
    Anyone else experiencing this…

    7 votes

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  13. Not all projects render at snail-speeds. Why?

    Some of the frustrations of slow render speeds are often because they don't happen for every project. And then I discovered that the last few snail-speed renders have happened on projects that were started in previous After Effects versions... Specifically when compositions (from older versions) get nested inside other "new" compositions.

    Food for thought—Hopefully this helps get Media Encoder and After Effects out of sick-bay.

    2 votes

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  14. After effect need to change the way the preview works

    I am using the m1 max computer
    However, the preview is too slow, and there are many complaints about the RAM preview method
    A RAM preview of one or two seconds will fill up the RAM, and the function of disk cache will not actually work
    I'd rather support the preview method like Premier
    Also, I hope Rotobrush's 'Freeze' method will be applied to general previews

    my computer
    m1 max, 32gb RAM, 2TB ssd

    2 votes

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  15. Bug Report: Performance Issue Mac Studio M1 Ultra

    Extensions (AtomX, MotionDuck, Lottie) is causing a massive performance issue on the Mac Studio M1 Ultra.

    When extension windows are open and set as a panel in Ae cpu useage is between 250% and 400%

    If those panels are closed then performance returns to normal.

    2 votes

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  16. Bug when using 'textDocument.baselineLocs' in scripting.

    In the documentation, it states that:

    "Line wraps in a paragraph text box are treated as multiple lines."

    This is not the case. When using textDocument.baselineLocs on box text, when a word is split in the middle of the word over two lines rather than at a space, it thinks the end of the line is actually one letter too soon.

    Example:

    This is a multiline
    box text with a looo
    oong word.

    The x & y values returned from textDocument.baselineLocs for the END of the second line would be incorrect.

    1 vote

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  17. Make music play in real time

    Please for the love of god improve the audio playback feature in AE. It's near impossible to time anything to music, and so frustrating that something that is SO important isn't better integrated into the program.

    4 votes

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  18. 22.6 BUG RED Files flipping randomly

    22.6.0 BUG under Windows randomly flipping frames with RED Files from Red Epic-W in 8K. It looks like randomly the scale is flipped to negative 100% on X-Axis. So it randomly mirroring the Image. Its not only on preview, it is also on final rendering. On 22.5 everything works fine again.

    2 votes

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  19. GET RID OF RAM PREVIEW

    No more RAM preview. Get rid of it.
    It's 2022 I should be able to SMOOTHLY PLAY BACK MY FOOTAGE. I should be able to play it back in my timeline as if I'm watching it in Quicktime. Full frame rate. Scrubbing. No more stupid RAM preview.

    Any subsequence updates that still allow this feature to exist is a waste of time. Stop wasting ours and your time by still supporting After Effects in the form that it is. We don't want it anymore. Fix it, please.

    2 votes

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  20. Text layers slow down essential graphics

    Hi there,
    I'm researching performance issues with mogrt files for the Danish National Broadcaster.
    We've implemented most of their branding in a git versioned master project and export our assets to all systems from this master project using a jsx script for ci/cd and deployment of mogrts, alpha-renders etc.
    In this process we have discovered a dissapointing fact about masterproperties on text layers.
    It seems that when an essential text property on a layer is set to a different value than the default from the source comp, it slows down rendering considerably.
    When previewing or rendering the source comp it…

    3 votes

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