After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

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  1. GPU should be used more especially when using shape in animations.

    GPU should be used more especially when using shape in animations.

    GPU utilization too low while working.I want you to use about 80% of the whole.

    GPUの使用率が低すぎるので70~80%ぐらいは常に使う様に処理を改善して欲しい。現状ではかなり使用率が低すぎる。

    271 votes
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    8 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  2. Playback won't stop playing back

    Bug Report:

    When doing a RAM preview, After Effects will cache and play like normal, but won't stop. The interface will hang and AE will continue to play back indefinitely. This issue occurs seemingly randomly several times throughout the day.

    This is occurring on several computers running Windows 10 and AE 17.0.4.

    22 votes
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    8 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  3. Upgraded to AE 2020 - Display Acceleration Disabled

    Just updated to AE 2020, and I can't Preview video on timeline anymore. When I scrub playhead I can see the animation, but when I hit Play, I'm getting just static frame (timeline even fully cached). There is also "Display Acceleration Disabled" alert in the corner of the Comp. Could you fix this issue asap?

    Model Name: Mac mini
    Model Identifier: Macmini6,2
    Processor Name: Intel Core i7
    Processor Speed: 2,3 GHz
    Number of Processors: 1
    Total Number of Cores: 4
    L2 Cache (per Core): 256 KB
    L3 Cache: 6 MB
    Hyper-Threading Technology: Enabled
    Memory: 16 GB
    Intel HD Graphics 4000…

    17 votes
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    16 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  4. Performance performance performance

    There is no greater feature you can give us than performance. AE does not take great advantage of multi-core processors. Rendering is quite slow. Playback is slow compared to Fusion and other packages. While there are definitely improvements, it seems the focus at Max is always on new features.

    AE has plenty for features through plugins and scripts. What I want from AE is a speed and stability.

    A faster, more stable product will improve more workflow better than 1000 new features.

    1 vote
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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  5. Full program multi-threaded support

    After Effects would benefit greatly from being able to actually utilize all cores when rendering, rather than having to rely on a third party solution, like the excellent program Render Garden by Mekajiki.

    960 votes
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    409 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Hello everybody!

    (This post was co-authored by Tim Kurkoski (After Effects Product Owner), Andrew Cheyne (After Effects Engineering Manager), and Victoria Nece (After Effects Product Manager).)

    This thread has been sitting here for quite a while without a response. To start, we want to apologize for that. We haven’t been ignoring you or your feedback – this is just a particularly complex topic. That said, it’s time for us to check in with you, clarify a few things, and give you an idea of what we’re looking at for the future of After Effects, especially when it comes to performance.

    To start, we fully understand that you want After Effects to be as fast as it can be – utilizing your computer’s hardware resources to render as fast as possible. Over the last several years, we have been working on the performance of After Effects constantly. Sometimes those performance gains…

  6. multicore

    About multicore utilization ...


    • At the present moment, there are thousands of users with new and powerful multi-core CPUs with plenty of power not utilized by Adobe's programs.
      An Adobe response to the demand that Adobe focus on this issue is that "it is difficult" ...

    You are a big company, you can solve it - so solve it.

    Using the excuse that it is difficult to solve is just silly and provocative - you have to prioritize this issue!

    I'm sure you will get incredibly positive reactions from many users if you focus on speed and core utilization in…

    2 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  7. RAM preview wont play, have to change audio devices

    Having issues where the RAM preview wont play and have to change audio devices to get it to work.

    This even happens when the audio output doesnt change. Will be working fine with speakers as the output...then it will start not playing and have to go the Audio Hardware tab, change the Default Output to something else, then back to what it was originally set at, then it will start playing the RAM preview again.

    2 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  8. BUG REPORT: Exports from Illustrator not importing to AE

    BUG REPORT:

    All file types exported from Illustrator are not importing into After Effects (files tried: jpg, png, ai).
    When importing AE just keeps importing the same file image over and over again. It's the correct name, but the image is incorrect.

    The workaround that I found is to re-save files in Photoshop, which is not a long term solution.

    Thanks for looking into this

    2 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  9. bug report: add to media encoder queue is broken

    On After Effects 2020 when I tried to send my compositions to Media Encoder Queue, Media Encoder started and opened but nothing was added to the queue list. I tested this several times with different projects and several compositions.
    I also tested sending Premiere Pro 2020 sequences to Media Encoder Queue and everything worked fine - so my conclusion is that something in Dynamic Link from After Effects is broken.
    I'm working on a MacBook pro 2018 on iOS Catalina.

    7 votes
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    4 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  10. "Collect files for Queued Comps" no longer properly collects all files.

    This issue appears to have started up with AE 2020 (17.*), and is still present in AE 17.0.4 as of this posting date.

    I work with a lot of large AE projects that I often need to collect from a server to as local file in order to more efficiently render them. Generally, I've done this over the years by setting up a render queue and going to File-->Dependency-->Collect Files... and selecting "Collect Source Files: For Queued Comps."

    With the latest versions of AE, using "For Queued Comps" now results in only a small handful of the necessary files being…

    2 votes
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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  11. After Effects regularly missing keystrokes

    After Effects is regularly missing keystrokes. I have tried to type slower, give the system time to catch up, and when I'm typing text in a composition it just randomly does not register keys. Occasionally it happens when I'm typing values into a panel (Setting font size to 150 and it will miss a number so it will be 10 or 15 or 50). This only seems to occur regularly in AE 2020. This is creating huge problems with clients on larger text blocks because AE is introducing typos because of this bug.

    4 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  12. Ability to choose only part of the screen to be preview on full resolution

    There should be ability to choose only part of the screen to preview with prerender. Not only the whole screen. Like in 3D software. Or layer option to set its actual preview resolution - full, half, third, quarter.

    For example my client asks for 8K resolution video of a full animated map with hundreds of texts animations, characters and so on. While the project grows bigger on the complexity and size it also increases the time of fluent working due to the enormous layers loading at once. I would need a tool to make a custom rectangle of the screen…

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  13. thats insane dude. why i am getting that error in 2020 yet?

    thats insane dude. why i am getting that error in 2020 yet?: cached preview needs 2 or more frames to playback? i did all ways and tried everything but didnt worked. i dont know what im gonna do right now

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  14. Bug: After Effects 2020 crashes on zoom

    After Effects 2020 keeps crashing when I use my Apple Wireless Magic Mouse 2 to zoom in. As soon as I slide my finger, the application crashes. It seems like it's isolated to one specific pre-comp.

    5 votes
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    5 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  15. GPU most work with GeForce RTX 2080 Ti series too

    GPU most work with GeForce RTX 2080 Ti series too.

    I have a couple of GeForce 2080 Ti cards in SLI and they are no longer compatible for after GPU, it only recognizes 1 and not at 100% of its capacity, I know about your agreement with Quadro, but it is important that you guys reactivate the compatibility of these cards with the After Effects GPU, because we are many users who have this type of graphics card, Thank you

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  16. Missing fonts not reported in CC2020

    The program doesn't alert the user when a font is missing - just replaces the font with Myriad Pro. Then, when one clicks on the font, it doesn't update with the parentheses, so you can't see what font you need to add.

    2 votes
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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  17. Rebuild AE from the ground up so everything runs on the GPU

    Last night I had to wait 5 hours to render out a 7min sequence on a 6core i7 with 2 x nVidia1070. GPU usage never went above 4% for GPU 0 and 0% for GPU 1. CPU thread 2 never went above 35% whilst all other threads stayed around 10%. Network usage never went above 350Mbps on a 10GBe connection. Every year users request that AE uses more system resources yet it still never seems to happen. By your own words AE is the industry standard for motion GRAPHICS yet it hardly utilises the GRAPHICS processing unit at all. Every…

    6 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  18. GPU Driver Unsupported

    Quadro 2000s for both desktop and mobile have gone belly up for Premiere and After Effects in the last couple of weeks. They were working fine and now they are getting error messages for drivers. Drivers are all up to date. So the Adobe system is causing a failure that is not seen in other sofware.

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  19. BATTERIES DRAINING SUPER FAST...

    When will Adobe adjust this problem once and for all??? most of its software EAT space and batteries...

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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