ACTUALLY LET US MAKE A DIRECT COMPLAINT
How about instead of making us VOTE for features we want you to repair. You take the money we give you every month and fix the problems. No broken feature should require a popularity contest to get fixed. It's pathetic.
Nitro Design commented
Do you guys wanna be jealous for a minute? Check out "okaysamurai" on YouTube. Its a channel run by a guy from Adobe Character Animator through which the department shows new features, discusses early stages of developments to get feedback from their community, discuss bugs and problems (like in the comment section), and show that they are working for and with the customer and not against them. Imagine that for AE or PR!
Joe D commented
I made a post about this in the Premiere Pro section.
Imagine having a monthly town hall live stream where we get to interact and talk directly to the developers about fixes and bugs. I feel the biggest problem is they don't truly know how we are using their products.
Also having exact timelines when updates are expected. And what fixes these updates include.
So maybe a little communication on both sides so we can finally have a smooth experience with these apps.
onur nidayi commented
Great Idea !! had enough of complaining and not having issues resolved. There are not that many workflow enhancements, I don't even know if any of the features we request are implemented. Basically users are ignored
100% agree SomeGreek
I've been commenting to Adobe on their various twitter channels. Not only do they completely ignore users on their own forums, I've noticed they also delete/hide tweets that complain. Disgusting company. They have absolutely no interest in improving their products or communicating with customers.
Clement Batifoulier commented
I've just talk to chat support, we discussed for 2/3 weeks with multiple people...
At the end ..... they told us dev a aware of the prob they work on a fix and we need to wait until an update will fix the prob XD
So cross finger, at long term thiw will affect how we use adobe to content creation...
I couldn't agree more. Adobe prefers spending money on so called celebrities rather than improving their products.
Just keep tweeting Adobe Care over and over until they can't ignore it
It is absolutely pathetic - that's the best word for it. Adobe are generally a pathetic company, and I'm more than sure that it will all come crashing down when a competitor comes out with a better alternative to AE. AE is the only thing stopping me from ditching Adobe completely.
i completely agree
John Myers commented
The contempt that the developers show by ignoring these forums is beyond the pale. I have tried to reach them through various other means to bring attention to these threads, pleading with them to just acknowledge a few of the top requests, to deign to at least slap an "Under Review" on something, anything other than the aging multithread support forum. Nothing. Crickets. I wish I could use harsher words on here to describe my disgust with their neglectful, nearly non-existent communication.
Hi Klo Hsu
That's an excellent perspective, thanks for sharing.
I really wish ADOBE would engage with this thread.
Sadly, I just don't think that give two ***** about it. They still have a huge user base and therefore it doesn't worry them much that we are all getting depressed about using their software.
I REALLY want to find an alternative.
Klo Hsu commented
From a studio-usage perspective on workflows with After Effects comparing to something like Nuke ::
1. Licensing: Adobe forces you to license in insane bloatware with their software... Your computer probably is 15% worse for just letting it touch your hard drive. On the other hand Nuke is an RLM license system, just like 75% of other VFX apps (even for example BorisFX or Sapphire). Do you need 10 more users ? You'll have all 10 in a new license file faster than your credit card can blink. On Adobe? - " Oh okay you need to attach each license to a fake internal email address just for the privilege of launching my software".
2. Usability of ASCII file format. *.AEP 's are a pile of legacy garbage and if you want to automate anything about it, under a advanced Motion Graphics or VFX pipeline, sucks to be you. But on Nuke :: Want to search and replace in .nk file? Done before you even finished thinking about it.
3. Foundry ( they´re also no saints either to be fair ) focused on making Nuke a performance powerhouse. True.. It might not feel like its super, when you have 8k nodes with 100 read nodes with 50 layers in each file, but if you did a slightly comparable thing in AE when working with video compositing or CG multipass scenarios, you'll be lucky if it doesn't run out of memory just loading your file and crashing your entire system. Good luck trying to use a good amount of shape layers, making some cool motion graphics. Even the simple panel redimension is sluggish as hell. EXR use and 32bit workflows? Pfff.. a Joke, Adobe should be embarrassed about if they had some face.
4. First-class Industry OCIO support. pixel-perfect colour management is of vital importance in VFX and Motion Graphics, and while AE has an OCIO plugin (thanks to Fnord Software work) ,it's not even native neither Adobe is implementing one... Pathetic.
5. Nuke expects to be renderfarmed. AE does not. Sure, there's some AE client rendernode apps, but making them work with whatever licensed plugins you probably use is a nightmare I don't wish on anyone. Basically the answer to " We need to render faster" is "buy a new machine to render maybe 2x faster", not, " Use 200 cheap machines to do it in 5 minutes".
Makes me feel angry and frustrated with Adobe. AE in its core is such a incredible fun and creative software, full of potencial for both the possibilities into both VFX, Video ost Production and Motion. But its now a horrible crippled deformed Frankenstein of a software.
I almost ditched PS over Photopea that opens in a second and works faster.
Can't wait to ditch AE someday. The only app that is working as expected is Lightroom but this looks like was created from scratch not over old code base.
Steven Probets commented
This is the whole reason Apple just binned FCP and re-wrote it from scratch to FCP X. Just start again because there are much better methods of coding to create a more efficient piece of software than re-hashing versions.
It's the source code for sure... you load up the same exr image sequence into resolve and it plays back in real-time - over a network. you can grade it and add effects etc and it still it plays back in real-time.
An unfortunate side effect of Adobe adding multi-frame rendering and previewing is that now we can simply just acknowledge that even at its best... its nowhere near close to real-time.
Mats Blixt commented
One of the better things Adobe have done in recent-ish years, was the "Just do it" project. Where they fixed a ton of small issues in Photoshop, just added lots of quality of life improvements! I was super happy about this and thought that maybe, just maybe Adobe had actually learnt something. But sadly, have not seen anything like it since. I have tried to communicate this idea to support, but unsurprisingly there's never any reaction to it.
Amazing new neural filers and exotic features is all very nice! But I think we all can agree that we would rather have a functioning basic version of AE or any other Adobe software first! That has bugs and issues fixed, that's been around for 10+ years!! Is this really such a novel concept, Adobe? Or is the source code messed up to the point where most of your programs are unfixable?
HELLO, adobe... ironically this seems to be the most voted idea?
Are you going to buy into your own voting system and do something about it?
Mats Blixt commented
@Jordan I have tried to express this to Adobe support as well, which of course they just plain ignored, as expected. Hope you have a great holiday season too and maybe 2022 will be the year when Adobe starts listening... or me just plain switching to a different set of software! 😁
Well put Mats
Unfortunately, Adobe also seems to also ignore this thread. No interaction, no acknowledgment, and no action.
Take Care and have a good holiday season!]