Losing the ability to manipulate the objects in the 3-d space
Every so often when a scene in AE is 3-d tracked I lose the ability to manipulate the objects in the 3-d space. I click on the object in the scene, the item in the editing bay, and every other way to make the 3-d handles appear and nothing works. When this happens it means I have to start from scratch because I can no longer move the objects. In addition I can not make the 3-d trackers reappear in the scene, even if I change the size of the track points. This typically brings them back into the scene to create a new object, however when AE fails like this, it does nothing. Please fix it has cost me many hours of starting the project from scratch, no one on Bomgar has been able to fix it, it just stinks when it happens.
Thank you for filing this report. Just for clarification, are you using the 3D Camera Tracker and are not able to re-select the tracked points? A screen recording of the problem in action would be the most helpful so that we can see which UI controls are not being shown.
It would also be helpful to know your system's specs and OS versions, and whether you are using AE via remote desktop software.
Thanks so much for any additional information,
- John, After Effects Engineering Team