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In After Effects 17.7 the mercury transmit does not work ....in Premiere 14.9 instead it works.

In After Effects 17.7 the mercury transmit does not work ....in Premiere 14.9 instead it works.
I have MacBook Pro (16 pollici, 2019)
2,3 GHz Intel Core i9 8 core
16 GB 2667 MHz DDR4
AMD Radeon Pro 5500M 4 GB
Intel UHD Graphics 630 1536 MB

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Usul Moadib shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
Closed  ·  AdminJohn Colombo (Quality Engineer, After Effects, Adobe, Adobe DVA) responded  · 

In an effort to improve communications between you and the After Effects team, we are moving this feedback forum to the After Effects page on the Adobe Support Community. As requested, bugs and feature requests will be able to live separately in that forum. If you have an item here that did not make the migration, please bring it over to our new home.

See you soon on the Adobe Support Forum!

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  • Jaime Micielli commented  ·   ·  Flag as inappropriate

    I am having the same issue. MacBook Pro 16 in amd pro 5500m. As soon as I connect to a projector the program freezes with the rainbow circling ring

  • AdminJohn Colombo (Quality Engineer, After Effects, Adobe, Adobe DVA) commented  ·   ·  Flag as inappropriate

    Hi Usul,

    Thank you for reporting this issue and for your system details. Could you give a little more information on what is not working with Mercury Transmit in After Effects 17.7? It appears to be working as expected on our test systems here.

    Thanks so much for any further information,
    - John, After Effects Engineering Team

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