After Effects 17.7 crashes when attempting to open preferences.
After Effects will crash if I attempt to open any preference pane.
I am using an 27" iMac (late 2013) running Mojave 10.14.6.
3.5 GHz Intel Core i7
32 GB 1600 MHz DDR3
NVIDIA GeForce GTX 780M 4 GB.
In an effort to improve communications between you and the After Effects team, we are moving this feedback forum to the After Effects page on the Adobe Support Community. As requested, bugs and feature requests will be able to live separately in that forum. If you have an item here that did not make the migration, please bring it over to our new home.
See you soon on the Adobe Support Forum!
Thank you for report this issue. Is this crash still occurring in the latest version of After Effects? The latest version is 17.7 as of this post.
Thank you for any additional information,
- John, After Effects Engineering Team