BUG REPORT 17.5 - Dynamic Link Issues
I’ve posted before about earlier iterations of V17, since it was released. I and others have found there are serious performance issues in the Dynamic Link. Client templates created in Ae several versions ago and used continuously since, often do not appear or update in PPr when they are modified. Often the thumb will display in my account and library correctly in PPr as the modified version, but when it is opened on the PPr timeline, it displays the content of the previous template that had been deleted...
I updated to Ae v17.5 and PPr 14.5 last week. I had hoped this would have been a priority issue and fixed as the DL is a USP. But reliability is worse.
Apart from the issues reported - e.g. having to constantly purge the cache and keep resaving templates until the latest v opens correctly in PPr, now parts of a text will be missing when the template is opened in PPr. Updating the text box does not display the missing text. Worse, some of our templates that had worked across various iterations (and in earlier iterations of v17) are now opening as corrupt!
These problems have made working with the DL almost impossible. Yet, the DL is promoted as a USP, so Adobe needs to address this point seriously and as a matter of urgency to solve theSE problems.
In an effort to improve communications between you and the After Effects team, we are moving this feedback forum to the After Effects page on the Adobe Support Community. As requested, bugs and feature requests will be able to live separately in that forum. If you have an item here that did not make the migration, please bring it over to our new home.
See you soon on the Adobe Support Forum!
That sounds really frustrating. Would you mind clarifying for me... are you working with Live Text Templates or Motion Graphics Templates?
Would you also mind sharing a screen recording of what you are seeing in this case:
"Often the thumb will display in my account and library correctly in PPr as the modified version, but when it is opened on the PPr timeline, it displays the content of the previous template that had been deleted..."
Hope to get you back on track soon,