AE v17.5 crashing on launch under MacOS 10.13.6 (High Sierra)
Running MacOS 10.13.6, so I'm currently unable to install a few of the updated apps. That being said, After Effects 17.5 was allowed to be installed. On launch it crashes out every time with the two following errors:
After Effects error: Couldn't find main entry point for Camera Raw.plugin ( 48::72 )
After Effects error: unbalanced unprepared. ( 48::30 )
No way to launch the app without the crash.
Doug Stringham
shared this idea
Thank you for filing this bug. This problem occurred because the October 2020 release of Adobe Camera Raw is not compatible with macOS 10.13, however the Creative Cloud desktop app did not prevent it from being installed. That has been corrected, however if you’ve already installed v13 of ACR, you will need to uninstall it and reinstall v12.4.
More information here:
https://community.adobe.com/t5/after-effects/faq-how-to-solve-after-effects-v-17-5-crash-at-launch/td-p/11522545?page=1
1 comment
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Paul Uusitalo (AE Quality Engineering)
commented
Yes, unfortunately this was introduced outside of our control. Here is the workaround: