Playback won't stop playing back
When doing a RAM preview, After Effects will cache and play like normal, but won't stop. The interface will hang and AE will continue to play back indefinitely. This issue occurs seemingly randomly several times throughout the day.
This is occurring on several computers running Windows 10 and AE 17.0.4.
AL FOOTE commented
This is also happening with Mac.
Christopher Doulgeris commented
Hi Jason - Yes, please contact me with any questions! Thank you!
Jason Bartell commented
Thank you for the posting this along with some details. We are actively looking into this issue.
May we contact you at the email address associated with your account if we would like to collect more information?