Playback won't stop playing back
When doing a RAM preview, After Effects will cache and play like normal, but won't stop. The interface will hang and AE will continue to play back indefinitely. This issue occurs seemingly randomly several times throughout the day.
This is occurring on several computers running Windows 10 and AE 17.0.4.
Number Thirteen commented
I have been able to reproduce this error.
1. Toggle ON the "show overlays and layer controls" option under Spacebar Preview
2. Ram preview using space bar.
3. When the work area is fully cached, hit spacebar to stop
4. Press spacebar again to play back the ram preview, and often the playback will get stuck (I can't stop playback and have to force shutdown AE).
I'm not sure if these factors are important, but I had several Null objects with position data applied to them. I am working at 32bpc in full res. Playback is also set to loop, not play once.
I am on Windows 10, AE 17.0.4, NVIDIA driver version 430.86 with a NVIDIA Quadro RTX 6000.
Carlos Albarrán commented
Happening here on a Windows 10 with studio AND game ready drivers, so not resolved. Also, playback speed has definitely taken a hit and many of my students can't ever hit full speed so much so that audio doesn't even play (when using don't play audio if not full speed).
Vincent Lachance commented
Same problem with After Effect 17.0.5 on Windows 10, Ryzen 3700U with Vega 10 GPU.
AE16 is working like a charm tho.
Marlies Geerts commented
I also just discovered that it is in fact the Nvidia Studio Driver that's the cause. I downgraded to 441.66 and now everything works.
In preferences -> previews the gpu is also being recognized again
Denis Bender commented
I have the same problem, maybe caused by new NVIDIA Studio Driver 442.92.
AL FOOTE commented
This is also happening with Mac.
Christopher Doulgeris commented
Hi Jason - Yes, please contact me with any questions! Thank you!
Jason Bartell commented
Thank you for the posting this along with some details. We are actively looking into this issue.
May we contact you at the email address associated with your account if we would like to collect more information?