Bug: Errors when importing Animate .fla into AE project
As of the recent 17.0.2 update, I'm finding that I can't import Animate .fla files into AE.
The import dialog hangs for a while (whited-out in a non responsive state), then returns an error simply stating: "An error occured while importing this file. Please try again.". This error often appears behind the import dialog, and is easily missed.
This seems to happen with all .fla files, so I don't think it's a specifically broken file. On the previous AE / An version I had gotten around 50% of the way through a large project with fla importing working fine, and now I've effectively hit a wall due to this and can't proceed to delivery.
Possibly related, is since the upgrade, any dynamically linked file in a project throws the error:
GPUSniffer.exe - Entry Point Not Found
This bug is raised in other threads: https://community.adobe.com/t5/character-animator/character-animator-exe-entry-point-not-found/td-p/...
Uninstalling/Reinstalling AE makes the problem go away, but only temporarily. Signing out of windows / restarting the computer makes it come back.
Steps taken to attempt a resolution:
- Restarting machine
- Attempts with different files / new projects
- Complete uninstall / reinstall of Animate and After Effects, including dumping preferences
- Update / reinstall NVIDIA and intel graphics drivers
Dell G3 3779 i7-8750H 32GB ram
Windows 10 build 18363
After Effects 17.0.2 / 17.0.3
Intel UHD 630 - Driver 220.127.116.1186
NVIDIA GTX1060 - Driver 18.104.22.16819
Auke De Clerck commented
Working on mac and same problem here...
Austin Tanner commented
I'm also having the same problem but NOTHING is working, I did try what you said but nothing changed. Hopefully, they fix it soon...
Andre Sitolini commented
Yea I'm having this issue too. Nothing for me seems to resolve it. Downgrading doesn't work either... For now my solution is to publish multiple swf manually and import those :/ Adobe please fix.