How can we improve After Effects?

← After Effects

Missing fonts not reported in CC2020

The program doesn't alert the user when a font is missing - just replaces the font with Myriad Pro. Then, when one clicks on the font, it doesn't update with the parentheses, so you can't see what font you need to add.

2 votes
Sign in Sign in with Adobe ID
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Sean K shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

2 comments

Sign in Sign in with Adobe ID
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Sean K commented  ·   ·  Flag as inappropriate

    Hi Dacia,

    No, the box wasn't checked. I've actually had a problem with both Creative Cloud fonts and other fonts. In today's case, it was a font that wasn't available in the Creative Cloud library. Yesterday, however, I had gotten a font from Creative Cloud, and it wouldn't show up in the options. I tried restarting After Effects, re-logging into CC, and restarting the computer. It would show up in the fonts list on the Creative Cloud app, but not in After Effects.

    Thanks!

  • AdminDacia Saenz (Quality Engineer, Adobe DVA) commented  ·   ·  Flag as inappropriate

    Hi Sean,

    Would you mind checking to see if "Do not warn me about missing fonts when project is open" is checked in your Preferences > Type?

    Do you know if the fonts you are missing are a part of the Adobe Fonts collection or third-party?

    If they are Adobe Fonts, can you check to make sure that the Creative Cloud Desktop App is open and connected to the internet?

    Thanks,
    Dacia

After Effects: Performance

Categories

Feedback and Knowledge Base

(thinking…)