Change to custom workspace -> CRASH
When changing to a custom workspace, no project open,
AE is crashing.
I thought we got rid of this problem 2 years ago....?!
Ludwig Tomaschko
shared this idea
1 comment
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Hi Ludwig,
Thank you for submitting this report. Sorry to see you're experiencing this issue. You are correct, there was a similar bug fixed in a previous version related to workspaces containing CEP panels.
A bit more information would help us to track down the cause of this new issue. Could you please answer the following:
• What OS and OS version are you using? E.g. macOS 10.14.6
• What panels are a part of your custom workspace?
• Is this issue consistent with a particular workspace?
• When the crash occurs, have you submitted a crash report via the Crash Report dialog?
• If you are not using the latest AE 17.0.2, what version are you using and does the issue occur if you update to 17.0.2?Thanks very much for any additional info,
- John, After Effects Quality Engineering
