Crashing when saving
Every time I try and save a certain project, no matter the amount of progress since the last save it will get stuck on 0%, and then eventually crash, making it impossible to use and preventing me from finishing client projects for work. Not all that impressed.
This is John from the AE team, thanks for filing this report. Sorry to hear AE is crashing on save with this project. Have you tried importing the project into a new, blank project? This will bring in your project while "refreshing" the metadata surrounding it, which seems as though it may have become corrupt or damaged.
It would be very helpful in this case if you could also send the project file so we could try to see what is causing the crash when saving. Post a link to your files here, or if you prefer not to post publicly you can send it to firstname.lastname@example.org.
If you send to that address:
A) Do not send .zip files, they will be blocked; renaming to .thisisazipfile is OK.
B) Post a comment here when you have sent the email. We'll need to manually check that inbox.
Thanks so much Jack,