Bug: After Effects 2020 crashes on zoom
After Effects 2020 keeps crashing when I use my Apple Wireless Magic Mouse 2 to zoom in. As soon as I slide my finger, the application crashes. It seems like it's isolated to one specific pre-comp.
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Dee Mo commented
After effects CC 2020
MacOS 10.13.6 High Sierra
iMac (Retina 5K, 27-inch, 2017)
4,2 GHz Intel Core i7
64 GB 2400 MHz DDR4
Radeon Pro 580 8192 MB
Petter Bergmar commented
I have the same issue. It's a very serious bug, completely breaks the app for me. I have turned off all GPU acceleration, of both UI and effects.
Thank you for reporting this issue. This is John from the After Effects team, sorry to see you're all experiencing this crash.
Would you all mind listing your hardware specs and OS? I suspect this crash is related to the GPU, but more details on your systems will help us to narrow it down and find the source of the problem.
Thanks so much,
- John, AE QE
Siméon Hannebicq commented
Exact same problem here when I zoom in...
Caifong Tan commented
I've encountered the same exact problem too. Mouse or not, it just crashes the moment I zoom out approximately two knobs, and/or 50% selection under zoom tab, specifically that one precomp.