Upgraded to AE 2020 - Display Acceleration Disabled
Just updated to AE 2020, and I can't Preview video on timeline anymore. When I scrub playhead I can see the animation, but when I hit Play, I'm getting just static frame (timeline even fully cached). There is also "Display Acceleration Disabled" alert in the corner of the Comp. Could you fix this issue asap?
Model Name: Mac mini
Model Identifier: Macmini6,2
Processor Name: Intel Core i7
Processor Speed: 2,3 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Hyper-Threading Technology: Enabled
Memory: 16 GB
Intel HD Graphics 4000 1536 MB
Reinhards Grinbergs
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16 comments
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Mark Lobo
commented
In GeForce Experience, go to reinstall driver, select custom installation, and then check clean install. This will remove current then reinstall the driver. After doing this 442.92 Studio works properly and Fast Draft is back, and my 1080 has memory again... sheesh!
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Brian First
commented
Jeesh Adobe, seems like you should fix this issue. I'm having the same issue running a TitanRTX, latest AfterFX and 442.92 Studio Driver
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Stuart Gill
commented
I can confirm that Game Ready Driver 445.87 has fixed the problem for me too.
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Iakovos Krispis
commented
I had the same problem with AE 2020. I used Nvidia Experience to change the driver from Studio Driver to Game Ready Driver. That seems to fix the problem.
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Dyllan Daker
commented
same issue
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Adrien Dezalay
commented
As Mark said. I just updated my studio drivers and now my AE is broken. That's a big issue because I need this last version of the drivers to run Octane render 2020. Please update!
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Mark Peterson
commented
Just adding my voice to this. Adobe posted an announcement, one of several scrolling announcements, titled "FAQ: How to fix 'Display Acceleration Disabled' in After Effects," at (https://community.adobe.com/t5/after-effects/bd-p/after-effects?page=1&sort=latest_replies&filter=all). In it, they say Nvidia driver 442.92 seems to be the issue. I have confirmed this for my situation. That driver, or later, not only causes the Display Acceleration Disabled message, but locks AE if you attempt playback using the space bar, such that you have to force-close AE to get it to stop or even to respond to anything at all. Furthermore: 1) if you go into AE Preferences / Display, "Hardware Accelerate Composition, Layer, and Footage Panels" is both unchecked and greyed out. 2) If you go into Previews / GPU Information, Fast Draft gives "Not Available (incompatible device or old graphics driver)" and the Texture Memory is set to 0 MB and is greyed out. If you uninstall that Nvidia driver version and then reinstall an older version (I went two versions back, to 441.28, to be safe), everything works as it should and is back to normal, including points (1) and (2) above. NOTE: Since the 442.92 (or later) drivers do NOT cause problems in the latest version of Premiere Pro, I would say the issue is more with AE than with Nvidia, and Adobe should fix it...
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Markensy Joseph
commented
Still Not FIXED, ADOBE, please FIX AE 2020 Display Acceleration Disabled after installing. :(
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Tracey Gibbs
commented
Same Issue !
fix please Adobe -
Dominic Graziano
commented
when that happened to me click the three lines and click “reset to saved layout” and it should return to normal
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Diana Pérez Avilés
commented
Same issue, any help please??? I just updated and now I regret it
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lampros antiochos
commented
I have the same issue also i don't have preview of the composition when i press the play button. the play head docent move!!!!
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Hossam Hassan Sakr
commented
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chris oleary
commented
Same issue here too
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de hann ballesteros
commented
having the same issue here too
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Niko Rodriguez
commented
Same problem here with the AE 2020 update.
Please fix ASAP.
