Fix the string memory leak. Its been happening since I updated to 2020 After Effects
This issue is fixed in After Effects 17.0.1, released last night.
AL FOOTE commented
If this is true, well done AE team!!!
Sebastien Perier (AE Quality Engineer) commented
This issue has been fixed in the patch update we released yesterday (ae 17.0.1)
Thanks for reporting it.
Dee Mo commented
Same issue here, since I updated.
Afx CC 2020
Mac Os 10.13.6
iMac (Retina 5K, 27-inch, 2017)
4,2 GHz Intel Core i7
64 GB 2400 MHz DDR4
Radeon Pro 580 8192 MB
Dima Novosad commented
Same issues - After Effects error: string memory leak MacPro 64GB
Dean Hawkey commented
This had me baffled because I thought it was being caused by an effect I was using until I opened other projects and even had it happen with a project with one file in it that I had just started.
Made a couple of splices in the video and watched my activity monitor jump to 64GB of Memory used and the whole system went Red and Froze until I Force Quit After Effects.
Tried on multiple computers since and 2020 AF won't even run on my old mac pro without crashing first. Both My 2015 and newer Macbook pros act the same.
Switching back to version 16 until this gets fixed.
Olivier Beaudoin commented
On my side too... on 2019 as well :(
Valeria Lombo commented
Same as everyone else in the thread, every time I quit After Effects 2020 I'm getting the 83 :: 2 error: string memory leak
3.1 GHz Intel Core i7
16 GB 2133 MHz LPDDR3
Radeon Pro 560 4 GB
Intel HD Graphics 630 1536 MB
Jessica M (AE Dev @ Adobe) commented
Bill Bergen- it sounds like you have some additional issues you are having beyond the string leak that shows a dialog on close. Can you look for an auto save and freeze post or make a new post on these issues if you can’t find an existing one? Would be helpful for you to post your system information and further descriptions of the issues.
Bill Bergen commented
Same. Can’t even work. Auto save won’t work either. The app freezes up every 15 minutes. When is the fix coming?
Patrick Wilson commented
CC2020 / WIN 10 / i7-6900k / 32GB / 2xRTX2080ti
Gary Barlow commented
Same here with AE 2020 on Windows 10 1809, Alienware 17R3, Intel Core i7 6820HK, 32 GB RAM, nVidia GeForce GTX 980M.
Lee Legg commented
I'm having this also on the 2020 version. Every time I close AE, I get this error. I tried opening a project, then closing it, but not exiting AE. No error. As soon as I closed AE, the error popped up.
Steven Probets commented
I keep getting string memory leaks with After Effects 2020 17.0 - mainly on closure of the software.
Error ( 83 :: 2 )
iMac (Retina 5K, 27-inch, Late 2015)
Using macOS Catalina 10.15.1 (19B88)
4 GHz Quad-Core Intel Core i7
AMD Radeon R9 M395X 4 GB
32 GB 1867 MHz DDR3
Sean Jenkin (AE Eng Mgr) commented
We are working on a patch that will be released in just a couple of weeks. The fix for this issue is in that patch.
Tomasz Wlodarczyk commented
Jim Cunningham commented
V17 Build 557 - OS 10.14.6. (2019 iMac 27) As far as can see it has not corrupted the file. However, in the past, any memory leak caused performance issues.
Andreas Christensen commented
it appears every time i close the program
Alex Voltz commented
Same error MacBook Pro Late 2019 32 GB RAM
Luis Montoya commented
Same error MacBook Pro 2019 32 GB RAM
Steve Hix commented
Same error on PC (Win10-64 32Gb RAM)