Fix the string memory leak. Its been happening since I updated to 2020 After Effects
Ezra Rahmey
shared this idea
This issue is fixed in After Effects 17.0.1, released last night.
35 comments
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Valentin Balmaseda
commented
( 83 :: 2 )
After Effects error: string memory leak
Still get this on MacPro 2013 64gb ram..
And all AE VERY SLOWWWWWW, incredible SLOWWW -
BA
commented
Still getting that message when closing After Effects!
(83 § 2)
After Effects Fehler: string memory leak2020 Version 17.0.0 (Build 557)
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A. D. NIKOLOPOULOS
commented
AE v17.0.2 ram fills up really fast even with simple tasks on a high end system with 64gb of ram.
didn't happen before -
Justin Hebert
commented
This is still occurring with After Effects 2020 version 17.0.2
When I open a plug-in dialog, I have about 10 seconds before AE maxes out all my RAM and freezes.
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AL FOOTE
commented
If this is true, well done AE team!!!
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Sebastien Perier (AE Quality Engineer)
commented
Hi everyone,
This issue has been fixed in the patch update we released yesterday (ae 17.0.1)
Thanks for reporting it.
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Dee Mo
commented
Same issue here, since I updated.
Afx CC 2020
Mac Os 10.13.6iMac (Retina 5K, 27-inch, 2017)
4,2 GHz Intel Core i7
64 GB 2400 MHz DDR4
Radeon Pro 580 8192 MB -
Dima Novosad
commented
Same issues - After Effects error: string memory leak MacPro 64GB
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Dean Hawkey
commented
This had me baffled because I thought it was being caused by an effect I was using until I opened other projects and even had it happen with a project with one file in it that I had just started.
Made a couple of splices in the video and watched my activity monitor jump to 64GB of Memory used and the whole system went Red and Froze until I Force Quit After Effects.Tried on multiple computers since and 2020 AF won't even run on my old mac pro without crashing first. Both My 2015 and newer Macbook pros act the same.
Switching back to version 16 until this gets fixed.
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Olivier Beaudoin
commented
On my side too... on 2019 as well :(
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Valeria Lombo
commented
Same as everyone else in the thread, every time I quit After Effects 2020 I'm getting the 83 :: 2 error: string memory leak
macOS Mojave
3.1 GHz Intel Core i7
16 GB 2133 MHz LPDDR3
Radeon Pro 560 4 GB
Intel HD Graphics 630 1536 MB -
Jessica M (AE Dev @ Adobe)
commented
Bill Bergen- it sounds like you have some additional issues you are having beyond the string leak that shows a dialog on close. Can you look for an auto save and freeze post or make a new post on these issues if you can’t find an existing one? Would be helpful for you to post your system information and further descriptions of the issues.
Thanks.
-Jessica
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Bill Bergen
commented
Same. Can’t even work. Auto save won’t work either. The app freezes up every 15 minutes. When is the fix coming?
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Patrick Wilson
commented
Yup same.
CC2020 / WIN 10 / i7-6900k / 32GB / 2xRTX2080ti
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Gary Barlow
commented
Same here with AE 2020 on Windows 10 1809, Alienware 17R3, Intel Core i7 6820HK, 32 GB RAM, nVidia GeForce GTX 980M.
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Lee Legg
commented
I'm having this also on the 2020 version. Every time I close AE, I get this error. I tried opening a project, then closing it, but not exiting AE. No error. As soon as I closed AE, the error popped up.
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Steven Probets
commented
I keep getting string memory leaks with After Effects 2020 17.0 - mainly on closure of the software.
Error ( 83 :: 2 )
iMac (Retina 5K, 27-inch, Late 2015)
Using macOS Catalina 10.15.1 (19B88)
4 GHz Quad-Core Intel Core i7
AMD Radeon R9 M395X 4 GB
32 GB 1867 MHz DDR3 -
Sean Jenkin (AE Eng Mgr)
commented
We are working on a patch that will be released in just a couple of weeks. The fix for this issue is in that patch.
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Tomasz Wlodarczyk
commented
the same
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Jim Cunningham
commented
V17 Build 557 - OS 10.14.6. (2019 iMac 27) As far as can see it has not corrupted the file. However, in the past, any memory leak caused performance issues.
Please fix.
Thanks,