Adob CC After effects 2019 keeps crashing
So since last week im not sure if this is due to a windows update or something else. But i have been having glitches and crashes in after effects 2019.
The frist thing is, an imported video turns purple and green, i have tried purging cache, cleaning up the pc, reinstalling after effects, this did not help with it, i have tried changing the renderers. Nothing helps.
The second thing is, moving a frame or previewing it, leads to crashing after effects. Even making a new composition has the same effect.
I have no idea what to do, and no idea where i can find help.
I am using a windows 10 machine, with 36 gig of ram, and 1080 with 4 gigs memory GPU
Hassan Sultan
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We really appreciate your post, however, User Voice is primarily for feature requests and bug reports. It appears your issue is more of a troubleshooting problem which could be solved more easily by our support team. You can open a case with them via call or chat at this link: https://helpx.adobe.com/contact.html
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Hassan Sultan
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So since last week im not sure if this is due to a windows update or something else. But i have been having glitches and crashes in after effects 2019.
The frist thing is, an imported video turns purple and green, i have tried purging cache, cleaning up the pc, reinstalling after effects, this did not help with it, i have tried changing the renderers. Nothing helps.
The second thing is, moving a frame or previewing it, leads to crashing after effects. Even making a new composition has the same effect.
I have no idea what to do, and no idea where i can find help.I am using a windows 10 machine, with 36 gig of ram, and 1080 with 4 gigs memory GPU