For the love of God fix the disappearing render que PLEASE
When compositions are open in the timeline, the render que disappears when pressing the render button. Why does this happen, it never used to until some iteration of CC...
It's annoying, makes it hard to see the render progress and you CAN"T CANCEL A RENDER. We shouldn't have to close every timeline open to see a render happening.
Pretty basic stuff Adobe, come on!
Thank you for filing this bug report. We are investigating a fix for this problem for a future update to After Effects.
The conditions under which this problem occurs had eluded us for a long time. Only recently were we able to observe the combination of factors that are required to cause this problem:
- This happens on macOS only, not on Windows.
- The After Effects UI is spread over multiple monitors.
- The Render Queue panel is in a floating window outside of the main After Effects application window.
- That floating window is on a different monitor than the main application window.
- The Render Queue panel is docked in this floating window with either the Timeline or Composition panels.
- When you start the render queue, a modal dialog (a progress dialog or a warning dialog) appears over the main application window.
When all of the above conditions are met and the modal dialog closes, the Timeline or Composition panels (whichever is docked with the Render Queue panel) will come forward and hide the Render Queue panel.
This problem appears to have existed in After Effects for a very long time, but began to occur more frequently in After Effects 13.6 and later, when behavior was added to auto-save the project when the render queue starts. The auto-save process displays a modal progress dialog, which can invoke the problem, as per above.
But the auto-save process dialog is not the only dialog that can cause this problem. Other warnings such as color depth mismatch, missing footage, or existing file names could also cause this to occur.
There are a few ways you can avoid this problem:
- Dock the Render Queue panel in the main application window, not a floating window.
- Do not dock the Render Queue in the same panel group as the Timeline or Composition panels, if they are in a floating window on a secondary monitor. (Or the Layer panel, although this panel only causes the problem if a layer of the rendering composition is open.)
- In Preferences > Auto-Save, disable “Save when starting render queue”. However, this will not prevent the problem from occurring if other warning dialogs occur.
- Sometimes, but not always, the problem will not happen if you drag the modal dialog, before it closes, from the primary monitor to the secondary monitor where the Render Queue dialog is. This is feasible for warning dialogs when it is waiting for your response, but progress dialogs like the auto-save dialog may not be visible long enough for you to do this.
I hope this helps clarify the situation and prevent some pain until we can provide a fix for the problem. We’ve been hearing reports of the problem for quite some time, but as I noted above, we weren’t able to reproduce the issue until we observed the full set of conditions that are required to cause it to happen. Now that we know these conditions, we are investigating a fix for a future update.
Jared Raab commented
I am having this issue even when the render cue is docked, not floating.
For some reason it immediately hides the render cue and brings up the time-line making it impossible to cancel the render. I'm amazed this has been a bug for years, and it only recently started happening for me. Any help would be appreciated.
adobe8 together commented
2021 STILL HERE PLEASE FIX !!! it happens when any kind of dialog pops up just after you pressed RENDER button
LabworkBeats Ghyg commented
2021.. still here :D
This is still happening on windows. AE2020.
Hi There, this is still happening, even in the very latest version 16.1.3.
I use several monitors & I like to have my timeline sitting in its own monitor space for larger viewing. I've always had the render queue siting next to the timeline windows.
I feel Adobe After Effects cc2018 was a much more solid app & keep having to go back to it for expediency. This is quite painful. Please fix this.
Matt Dean commented
Thank you for the reply, it is appreciated.
Yes, my system setup is similar to the above.
I think multi-monitor support is absolutely not-negotiable in this industry and I feel like it should be a priority for Adobe. External monitor previews also have issues when using multi monitors on Mac OS.
I've not come across any motion designers happy to work in one window, things are just too small and cramped. I would literally throw my system out the window in a fiery mess if I had to live daily through that frustration, and probably jump right along with it!
My AE timeline is nearly on it's own on a 27" monitor - and I use that space daily.
My second 27" monitor holds my main app window, tools, project window and composition windows. Pretty standard.
I will try docking my que in the main window - however with the timeline panel ultimately makes more logical sense. It will be hard to break a 10 year habit of having the que with the timeline!