RAM preview isn't working today. Cache and database are empty, yet when I hit space bar all I can hear is the music, nothing happens with the animation. And no, Caps Lock isn't on. I'm sure it's just a matter of the new update rendering my fully-speced 2017 iMac useless, but it would be good if I could get another year out of it.
Thank you for filing this request.
We appreciate your post, however, User Voice is primarily for feature requests and bug reports. It appears your issue is more of a troubleshooting problem which could be solved more easily by our support team. You can open a case with them via call or chat at this link: https://helpx.adobe.com/contact.html