Fix GPU errors with curves & mask composites.
Since AE 2019 using curves along with composite masks occasionally (and quite often) causes GPU errors which brings up a pop telling me to use software rendering. I'm using a 1080Ti so have plenty of spare memory. I believe curves has just moved to GPU since the 2019 update so it make sense that this bug has only just surfaced.
Chris Brearley
shared this idea
Thank you for filing this bug report.
Is this on Windows or Mac? Which version of the OS?
Can you provide us with specific steps that cause the crash? ex., Apply Curves with X settings and add X number of masks. Or whatever steps lead to the crash.
Or, could you send us a project file that demonstrates the problem? You can post a link here, or if you prefer you can send it to aebugs@adobe.com. Please post back if you send an email, as we need to check that inbox manually.
A crash log would also be helpful. Do you get the Adobe Crash Reporter dialog? If not, please choose Help > Adobe Crash Reporter, and set it to always show the dialog. When you get the crash, make sure to add a comment. We also like it (but it is not required) when you include your email address and check the fist box that allows us to contact you about this issue; the engineer who tracks our crash reports can respond back if he needs more info.
1 comment
-
One year on and this bug is still as apparent as ever. It's not just curves that causes this but I see it daily with levels and gaussian blur. Pretty much any effect that is GPU accelerated causes a GPU effects error. 'This is likely because your GPU is out of memory'. GPU usage is at 3.5/11GB. ANy chance of fixing this please, Adobe?