Bug report, Enabling grid cases extreme Latency. After effects 2019.

With a simple click on anything I get a the color wheel and about 5 seconds before that click is acknowledged. Thus far I have only experienced this when grid is enabled. AE 2019 IMAC running mojave and 40gb ram. I used AE 2018 yesterday and did not have this problem. This is making it impossible to use. I will have to revert back to 2018.

42 votes

Quinn Stevenson shared this idea · Oct 16, 2018 · Flag idea as inappropriate… · Admin →

Completed ·

AdminTim Kurkoski (After Effects Senior Quality Engineer, Adobe DVA) responded · Dec 11, 2018

This bug was fixed in the December 2018 release of After Effects CC (version 16.0.1). You can install this release via the Creative Cloud desktop application.

A list of bugs fixed in After Effects 16.0.1 can be found here: https://helpx.adobe.com/after-effects/kb/fixed-issues.html

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Under Review ·

AdminTim Kurkoski (After Effects Senior Quality Engineer, Adobe DVA) responded · Nov 15, 2018

Thank you for filing this bug report.

We are testing a fix for this problem for a future update to After Effects. If you would like to help us test this fix, go to https://www.adobeprerelease.com/ and join the After Effects CC bug-fix patch update program. A non-disclosure agreement is required to join the program.

More information about this problem:

This problem exists in the October 2018 release of After Effects CC (version 16.0). It was an unintentional result of UI cleanup work related to the new Advanced and Bend pin types for the Puppet effect, which include new overlay UI. That cleanup improved the overall drawing of overlay UI in the Composition panel, but had an unintended effect on the grid overlay. The grid overlay is drawn as a series of dots or dashed lines; even when the grid style is set to Lines, the dots/dashes are made longer and closer together until they form a line. This means that many thousands of dots are being drawn for the grid, and the improvements to the overlay drawing is causing the overall UI drawing to slow down. We are investigating how to optimize drawing the grid overlay to avoid this problem.

Until a fix is released, you can improve the redraw performance with grids enabled by changing any or all of the following in Preferences > Grids & Guides:
- Set the grid Subdivisions to 1.
- Set Gridline Every to a larger value (default is 80 pixels).
- Set the grid Style to Dots.

In short: the fewer objects the grid has to draw, the faster it will be.

Under Review ·

AdminTim Kurkoski (After Effects Senior Quality Engineer, Adobe DVA) responded · Oct 26, 2018

Thank you for filing this bug report. We are aware of the issue and are investigating a fix for a future update to After Effects.

In short: the fewer objects the grid has to draw, the faster it will be.

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Serena... commented · April 21, 2022 7:54 AM · Flag as inappropriate

I'm having this issue in version 22.3, several years later. It seems to get worse the smaller you have the grid be set. I'm on windows 10, up to date.

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PETER KOVALIK commented · December 16, 2019 5:33 PM · Flag as inappropriate

Had this problem in AE 2018, not with grid but with guides. An update resolved it. Now it's back with AE 2019 (16.1.1). No matter if I use 2 guides or 50, system slows to a crawl. Just upgraded to AE 2019 (16.1.3). Still there!!!Perhaps it's gone from AE 2020. Unfortunately have to get sys admin to install

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AdminTim Kurkoski (After Effects Senior Quality Engineer, Adobe DVA) commented · January 25, 2019 10:31 AM · Flag as inappropriate

@Bryan Dawson - The fix for this is already available in the December 2018 release of After Effects CC (version 16.0.1). You can install this release via the Creative Cloud desktop application.

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Bryan Dawson commented · January 23, 2019 9:52 AM · Flag as inappropriate

I dont have luxury of rolling back to 2018 as company made the upgrade. My mid 2012 macbook pro that worked great on '18 and first '19 rollout, now will not playback no matter what settings i use. Hoping Adobe will not delay on this fix.

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Anonymous commented · January 11, 2019 1:11 PM · Flag as inappropriate

AE v. 16.0.1 released on 2019-01-11 seems to have fixed this bug (I'm using High Sierra 10.13.6). So yay.

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Anonymous commented · December 6, 2018 4:00 AM · Flag as inappropriate

I switched back to 2018

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Anonymous commented · December 6, 2018 3:59 AM · Flag as inappropriate

I switched back to 2018

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James Bird commented · November 21, 2018 2:30 AM · Flag as inappropriate

Same issue with After Effects CC v 16.0.0 Grid makes everything unusable. Struggled to even be able to turn it off - lagged extremely slowly when trying to use quick key to turn off

iMac Pro (2017)
3.2 GHz Intel Xeon W
64 GB 2666 MHz DDR4
Radeon Pro Vega 56 8176 MB

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Jason Goldston commented · November 19, 2018 10:42 AM · Flag as inappropriate

Same issue with After Effects CC 2019 v16.0.0 (build 235). Turn on grid and everything slows to unusable. Turn off grid and it works fine.

iMac Pro (2017) 27"
OS: Mojave v10.14.1
CPU: 3GHz Intel Xeon W
RAM: 128 GB 2666 MHz DDR4
Startup: Mac HD
Graphics: Radeon Pro Vega 64 16368 MB
External media drive: G-RAID Thunderbolt 3
Dual Monitor: LG UltraFine Display 27"

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German commented · November 16, 2018 8:31 AM · Flag as inappropriate

Having the same issue, Imac Pro 2017 3.2 xeon W, 32GB RAM , 8GB Radeon pro vega. This is insane, seems like such a simple direct issue. Someone please fix!

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Entourage Intl commented · November 12, 2018 5:58 AM · Flag as inappropriate

So anybody has any solutions yet? It is a disaster.

#ADOBE, #ADOBEAFTEREFFECTS, #AFTEREFFECTS, #CREATIVECLOUD

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bill commented · November 8, 2018 8:16 AM · Flag as inappropriate

the grid view is broken

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Dan commented · November 7, 2018 6:49 AM · Flag as inappropriate

Same issue, Grids are completely unstable and hang my AE.
Mac Pro (late 2013)
3.7ghz quad xeon
32gb ram
firepro d300

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Anonymous commented · November 7, 2018 6:23 AM · Flag as inappropriate

I have the same issue.
Working on a iMac Pro 2013 Mac OS High Sierra 10.13.6
AE 16.0.0
3,5 GHz Intel Core i7
16 Go 1600 MHz DDR3
NVIDIA GeForce GTX 775M 2048 Mo.

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James Kolb commented · November 5, 2018 1:51 PM · Flag as inappropriate

This is ridiculous, guys.You mean to tell me that in your "intensive" Alpha and Beta testing no one turned on the grid?I've been freaking ******* my head against a wall trying to operate in Ae since the update. So annoying that something so small can hang up a "professional" piece of software.

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Scott commented · November 2, 2018 12:34 PM · Flag as inappropriate

Wild stuff – just ran into this as well 😬

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Charles commented · October 29, 2018 9:54 AM · Flag as inappropriate

Working on a iMac Pro 2017 running Mojave 10.14
Newest version of AE, 16.0.0

If I turn on the green overlay grid the whole program locks up really bad. Feels like a crash but just beachballs and reacts extremely slowly until I'm able to carefully turn it back off again and then everything is fine.

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Anonymous commented · October 29, 2018 6:49 AM · Flag as inappropriate

same here, even with smaller projects the grid is giving my computer a hard time.
MacOs 10.13.6
iMac Pro 2017
3,2 GHz Intel Xeon W
64 GB 2666 MHz DDR4

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Jonathan Whelan commented · October 25, 2018 6:03 AM · Flag as inappropriate

Same here ;-)

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Jonathan Whelan commented · October 25, 2018 4:55 AM · Flag as inappropriate

I'm also having this problem, on a deadline. Can't believe the most basic thing like a grid view won't work. I'm having to go back to CC2018 to meet my deadline.
Mac OS 10.12.6
iMac Retina late 2015
iMac .Intel Core i5
Processor Speed: 3,2 GHz
Memory: 16 GB
AMD Radeon R9 M380 2048 MB

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