If I am ram previewing in "4 View" and a switch to active "camera" AE crashes everytime.
If I am ram previewing in "4 View" and a switch to active "camera" AE crashes everytime.
Anonymous
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Thank you for filing this bug report.
I am not able to reproduce a problem as you describe. Can you please provide more specific steps that result in the crash?
It would also be helpful if you could provide a link to a project file that causes the crahs, a crash log, and a screen recording of the problem. If you do not wish to post those publicly, you can send them to aebugs@adobe.com.
2 comments
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The crash report data is anonymous, unless you fill out the form with your email address. In any case, you have chosen to be anonymous on this User Voice platform, I have no way to correlate the data without your assistance.
Regardless, crash reports are only half of the picture. They can tell us that a crash occurred in a certain condition, but they don't always tell us how you got into that condition. That's why I asked for specific steps, project files, and/or screen recordings. If we can induce the crash ourselves or at least see the crash in action, that's better than just getting the log after the fact.
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Anonymous
commented
It did send two crash reports: Is there any way you or I can pull one of those up?