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Support the HAP codec

The HAP codec, which is massive in the live video industry, is no longer supported.

Please bring it back? It would be very nice.

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Chet shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Nina Dunn commented  ·   ·  Flag as inappropriate

    Crying out for this across the industry. Very disappointed not to see it in the 2020 release. We're not in a world where media delivery can afford to be two years behind.

  • Dan Ribaudo commented  ·   ·  Flag as inappropriate

    Let me put this all in perspective because this all might sound like armchair geeks whining. The biggest live events pull in hundreds of millions of viewers and dollars. At the League of Legends championship the other day we relied on HAP to drive dozens of 4k projectors on stadium-filling screens because it is virtually the only codec that can physically deliver that many pixels that fast. The media was *divided* into 6k pixel wide "chunks," Encoded in AE CC2018 (like crouched in a dark alley hoping Adobe doesn't disable it) as well as *older* Media Encoder machines with Quicktime support, again anxiously hoping you don't kill our remaining meager working tools. Here is the result: https://www.youtube.com/watch?v=6QDWbKnwRcc

  • Dan Ribaudo commented  ·   ·  Flag as inappropriate

    HAP decode is irrelevant. We are using your software to *make* content, and the only thing that needs to decode HAP is pricey media servers at live events like your own, Adobe MAX. The Disguise encoder is an Alpha/limited, and only works on CC2018 nof 2019. Put two developers on this for a few months, work with VidVox and SOLVE THIS PLEASE

  • MPowers commented  ·   ·  Flag as inappropriate

    High Victoria, I don't think this is "completed". No HAP options show up in AfterFX 2019 after installing the link you posted. I would like to weight in to say I am in agreement with all the comments below. This is the best and most used codec on pro media servers: D3/Disguise, Watchout, etc. Adobe did a great disservice to its pro event user base when it dropped AfterFX HAP support.

  • Steve K. commented  ·   ·  Flag as inappropriate

    We seriously need HAP support. Professional content creators need to create for professional media servers.
    I have the latest AE and it is not decoding HAP Alpha properly.

    COME-ON ADOBE!!!!!

  • Daniel Kaminski commented  ·   ·  Flag as inappropriate

    Why are you still not listening. HAP is required by nearly all Mediaservers and a lot of other realtime systems.
    It is really time to bring it back. The Alpha release is not a solution.

  • Steffen commented  ·   ·  Flag as inappropriate

    I could never see any change in AE that would make me switch to CC. After having finally switched to CC because CS6 no longer works on Mojave, lo and behold, they changed something: no more HAP export. Very funny, Adobe.

  • Casey commented  ·   ·  Flag as inappropriate

    I rely on Hap codec for theatrical use. Please tell me there is a way to create my source files for our productions without spending another $200 and adding steps to my workflow. I have now wasted half a day dealing with Adobe's now too common practice of sticking it to their "renters". This is **** and I may abondon Adobe completely and simply get into a new line of work. Fed up with this way of being treated is an understatement.

  • Dave commented  ·   ·  Flag as inappropriate

    Normally I wouldn't write in these things, but Bhaskar from support recommended me to do it anyways as "If the number of voices grows regarding this codec, they might reply on this. we at the support line don't have any suggestion regarding the same.". So here it goes: We use HAP every single day. We tell our partners to deliver their files in HAP every single day. Since AE_CC15 I start to hate Adobe more and more, every single day.

  • Scabious commented  ·   ·  Flag as inappropriate

    The HAP team have not created a solution, as the results from this exporter are very poor quality. There is no customization of frame rates or quality settings or chunk sizes.
    A really poor response to your customers needs.

  • Anonymous commented  ·   ·  Flag as inappropriate

    An unreliable alpha release is not a solution. We need the HAP codec more then ever now that we have to break the law just to do our job. This is affecting an entire industry.

  • Tim commented  ·   ·  Flag as inappropriate

    Just received the email from Adobe, so now you're asking your customers to stop using the older versions of the Apps, among which the versions of After Effect/Media Encoder allowing us to export in HAP. I guess in no time you'll make them unavailable in the Cloud and, who knows, impossible to use.

    Please, if you're not going to help us anymore with this HAP issue, keep the 2017 version of After Effect and Media Encoder available.

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