After Effects

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  1. BUG: AE 18.2 on Macs cannot read jpg sequences: file format module could not parse the file (45 :: 36)

    I am a template creator. My customers who are using Macs cannot open my After Effect projects that use jpg-sequences. I received the error from 3 customers and one colleague who has access to a mac did confirm it to me. JPG sequences cannot be opened on AE 18.2 on a Mac. On windows, it works fine.

    The error message is
    After Effects Error: the file format module could not parse the file (45 :: 36)

    Please fix this bug asap.

    37 votes

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    36 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    This issue has been fixed in the latest After Effects 2021 release ( v18.4 in July 2021 ). Older projects with JPEGs and JPEG sequences should open and render as expected. If you continue to experience this issue, please let us know here or in a new UserVoice report.

    Cheers,
    - John, After Effects Engineering Team

  2. Rotation tool seems broken

    With the latest version (17.1.3) the rotation tool freaks out when using it for the layer transform rotation. Somehow it does work fine for parametic shapes. Just by dragging a little bit, it rotates like 2000 times.

    50 votes

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    27 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. BUG - pen tool crash

    Weird bug where when using the pen tool, if the footage panel is open, passing over it freezes then crashes AE. Submitted the crash report and posting here in hopes it can be duplicated and fixed.

    11 votes

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    26 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  4. BUG Report: Track mattes broken in AE 2021

    I just updated to AE 2021 (18.0) and track mattes are suddenly not working in the timeline. It's an incredibly basic thing, I have footage on layer 2 and I want to use layer 1 (directly above it) as the matte. Pretty straightforward. But when I set layer 2 to Alpha Matte, nothing happens. It does turn Layer 1 off, as it's supposed to, but Layer 2 is still visible even outside the bounds of Layer 1. I can move Layer 2 around the frame and it's not being masked at all by layer 1, it just shows the entire…

    2 votes

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    Resolved  ·  10 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  5. BUG: Double clicking keyframe in timeline does not open keyframe properties

    When double clicking a keyframe in the timeline the keyframe properties do not open, only the keyframe is selected. You need to manually right click and edit the keyframe to change values.

    This issue only started when updating to AE Version 17.1.3 (Build 41) on Windows 10.

    20 votes

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    16 comments  ·  Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bug in 17.7: unable to open .hdr radiance files

    Starting with version 17.7, AE (and Premiere) fails to open any .hdr file with error message: "After Effects error: Couldn't find main entry point for Radiance.8BI (48::72)" and "After Effects error: unbalanced unprep. (48:30)".

    This bug is not present in 17.6, nor in the latest beta. When persisting with version 17.7, one workaround is to use Photoshop to convert the HDR file to an EXR, which does work properly.

    6 votes

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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Option to unlink time between multiple comp viewers

    When working with multiple viewers, one of which is locked in order to view that precomp, it would be great to have an option to not have the time linked between the locked viewer and the main comp viewer. I have a precomp that is 2 seconds long. It starts about 3 seconds into my main comp. When scrubbing to 0:03 in the main comp, the precomp viewer window goes blank, because the precomp doesn't have enough footage to show, because it's only 0:02 long.

    2 votes

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    Resolved  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. I want to get the values ​​of Duration, Stretch, outTime of a layer with an expression

    Currently, there is no way to get the Layer's Duration, Stretch, and outTime values ​​in an expression.
    I want you to add this method to Expression.

    1 vote

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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. AE 17.5 Alt key functions broken - switches to camera regardless of active tool

    Regardless of the tool used, holding the Alt key switches to the camera tool.

    Hoping this is a mistake - it makes zooming out (z, Alt-Click) or adjusting vector bezier curves (G, Alt-click) frustrating without the shortcuts.

    7 votes

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    8 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  10. Bug: Master Properties not displaying property name

    After updating to 17.1.4 everything in Master Properties on the timeline is now displaying as the property type (i.e. "Slider" or "Checkbox") instead of the correct name.

    macOS Catalina 10.15.6

    update: renaming the property in Essential Graphics will rename the property on the timeline (at least temporarily). However, when duplicating the layer, the duplicate will revert to displaying the property type.

    11 votes

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    8 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. The latest After Effects crash when installed the Joystick N Slider Ae Script

    When I open my After Effects this morning, and every time when i opened it would crash and give me an error message wrote some issues with Joystick N Slider script. It would work when I delete the script from Ae. Please check this out because this script is quite important for animators and motion designers who use Ae for everyday working. Thanks

    2 votes

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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

    The underlying issue of ScriptUI panels set to the “Use Legacy UI” caused a crash has been fixed in the March 2021 ( version 18.0 ) release of After Effects. Please let us know if you continue to see any crashes when opening script panels.

    Thanks,
    - John, After Effects Engineering Team

  12. Expand parameters based on used keyframes via Shortcut

    Especially when dealing with multiple layers and parameters within each layer, it is frustrating to have to manually navigate to open and view each keyframe. Wouldn't it be nice to have a shortcut key command that automatically expands parameters within each layer that have used keyframes? That way I can quickly go to the parameters I need adjusting quickly. I understand there are shortcuts that lead to individual parameters (ie, "T" or opacity), but usually one would animate multiple parameters alongside each other. To have one shortcut that opens only the parameters that contain keyframes as a starting point for…

    1 vote

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    Resolved  ·  2 comments  ·  Animation  ·  Flag idea as inappropriate…  ·  Admin →
  13. There is an issue with Key Cleaner.

    After Effects crashes unexpectedly after applying key cleaner weather you use Keylight or color range without a message or warning.

    3 votes

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    4 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  14. I can't double click and edit key frames anymore.

    I can't double click and edit key frames anymore.

    6 votes

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    Resolved  ·  4 comments  ·  Animation  ·  Flag idea as inappropriate…  ·  Admin →
  15. Bring back the unified camera tool

    Why did you get rid of it in the first place??? We were used to it. It worked!

    You added all these nifty camera tools, like orbit around cursor or scene. Which would be fine. Except I want to change something and now it doesn't work the way I'm used to. Like using my center mouse button, which was super useful.

    So I have to spend time looking at your documentation. Which is TERRRIBLE by the way. It's super confusing and I don't understand which is the most like the old behavior.

    Stop breaking things we're used to even if…

    1 vote

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    3 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  16. 68 votes

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    36 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Draft 3D ground plane bug

    Just tried the new draft 3d and ground plane and I am getting this on my viewport (see the following image). It seems like there is no refresh on the viewport.
    Win 10
    Gtx 1060
    Ryzen 9 3900X

    2 votes

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  18. Urgent Bug in 2020 - 3D Reference Axis Causes Instant Crash

    Turning on the 3D Reference Axis in 2020 causes an automatic crash.

    For days I've been trying to figure out why some of my older projects were crashing in 2020 when I opened a comp, and I just realized it's because the 3D Reference Axis was on in those comps.

    To recreate the problem, simply add a Camera layer to any comp, and turn on the 3D Reference Axis.

    I'm on an iMac running Big Sur, but I get the same results on Catalina, and on a PC running Windows 10.

    Please fix ASAP. I have products that clients can't…

    2 votes

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  19. right to left writing

    hi please add right to left writing for middle eastern country please
    its really an important option and reduce your product popularity
    all other adobe apps has it

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  20. [BUG] ProRes DNxHR RGB 444 12 bit Export fail

    1. Export ProRes DNxHR RGB 444 12 bit with no Alpha, but "premuliplied" setting
    2. Import the Rendering back into AE.
    3. Playback reports error. Video is black.

    Workaround: Set the output alpha to "straight" even though there is no alpha channel.

    :(

    1 vote

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    Resolved  ·  2 comments  ·  Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →
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