After Effects
Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.
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UserVoice is a third-party platform for product feedback. Please note that feedback is voluntary, and you give Adobe a right to use feedback you provide without restrictions.
For all other questions and discussions, visit the After Effects community forum.
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Rotation tool seems broken
With the latest version (17.1.3) the rotation tool freaks out when using it for the layer transform rotation. Somehow it does work fine for parametic shapes. Just by dragging a little bit, it rotates like 2000 times.
50 votesThank you for reporting this bug. This bug was fixed in the September 2020 update for After Effects, version 17.1.4.
A list of fixed issues is available here:
https://helpx.adobe.com/after-effects/user-guide.html/after-effects/kb/fixed-issues.ug.html -
BUG - pen tool crash
Weird bug where when using the pen tool, if the footage panel is open, passing over it freezes then crashes AE. Submitted the crash report and posting here in hopes it can be duplicated and fixed.
11 votesThis bug has been fixed in the November 2020 update for After Effects, version 17.5.1. You can install the update via the Creative Cloud desktop app.
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BUG: Double clicking keyframe in timeline does not open keyframe properties
When double clicking a keyframe in the timeline the keyframe properties do not open, only the keyframe is selected. You need to manually right click and edit the keyframe to change values.
This issue only started when updating to AE Version 17.1.3 (Build 41) on Windows 10.
20 votesFixed in September release 17.1.4
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Bug: Master Properties not displaying property name
After updating to 17.1.4 everything in Master Properties on the timeline is now displaying as the property type (i.e. "Slider" or "Checkbox") instead of the correct name.
macOS Catalina 10.15.6
update: renaming the property in Essential Graphics will rename the property on the timeline (at least temporarily). However, when duplicating the layer, the duplicate will revert to displaying the property type.
11 votesThank you for filing this bug report. This bug was fixed in the October 2020 release of After Effects, version 17.5. If you are experiencing this problem in an earlier release, please update After Effects using the Creative Cloud desktop app.
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AE 17.5 Alt key functions broken - switches to camera regardless of active tool
Regardless of the tool used, holding the Alt key switches to the camera tool.
Hoping this is a mistake - it makes zooming out (z, Alt-Click) or adjusting vector bezier curves (G, Alt-click) frustrating without the shortcuts.
7 votesThis bug has been fixed in the November 2020 update for After Effects, version 17.5.1. You can install the update via the Creative Cloud desktop app.
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There is an issue with Key Cleaner.
After Effects crashes unexpectedly after applying key cleaner weather you use Keylight or color range without a message or warning.
3 votesAs noted below, this issue was addressed in the 17.6 version of After Effects.
- John, After Effects Engineering Team
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I can't double click and edit key frames anymore.
I can't double click and edit key frames anymore.
6 votes -
68 votes
This issue is fixed in After Effects 17.0.1, released last night.
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Urgent Bug in 2020 - 3D Reference Axis Causes Instant Crash
Turning on the 3D Reference Axis in 2020 causes an automatic crash.
For days I've been trying to figure out why some of my older projects were crashing in 2020 when I opened a comp, and I just realized it's because the 3D Reference Axis was on in those comps.
To recreate the problem, simply add a Camera layer to any comp, and turn on the 3D Reference Axis.
I'm on an iMac running Big Sur, but I get the same results on Catalina, and on a PC running Windows 10.
Please fix ASAP. I have products that clients can't…
2 votesHi Noel,
Thank you for reporting this crash. It has been fixed as of After Effects 17.7.
- John, After Effects Engineering Team
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Bring back the unified camera tool
Why did you get rid of it in the first place??? We were used to it. It worked!
You added all these nifty camera tools, like orbit around cursor or scene. Which would be fine. Except I want to change something and now it doesn't work the way I'm used to. Like using my center mouse button, which was super useful.
So I have to spend time looking at your documentation. Which is TERRRIBLE by the way. It's super confusing and I don't understand which is the most like the old behavior.
Stop breaking things we're used to even if…
1 voteDon’t worry, you can still control the camera with the mouse! Hold down the alt/option key while in any tool to access the mouse-driven camera controls. Make sure that this feature is enabled in Preferences > 3D.
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DNx Export Data flagging bug introduced in 17.5.1
17.5.1 has introduced a bug where DNxHR/HD HQX, HQ, SQ & LB MOVs are being incorrectly interpreted by DaVinci Resolve as Full when they should be Video.
1 vote -
Shift + a number key doesn't add a numbered comp marker
Well, that shortcut does add numbered markers for numbers 4 through 0, but not numbers 1,2 or 3.
I'm assuming it's a small bug.1 vote -
double clicking keyframe is broken for audio
since updating 2020 double clicking keyframe on audio or change value from right click option is broken
1 vote -
Change camera controls back to the mouse, please!
The Camera controls trough the three buttons of the mouse provided an amazing workflow for setting the camera moves.
The recent upgrade of AE i did now doesn´t have the Camera Tool anymore, instead, is divided into three different functions; "Orbit Around Scene Tool, Pan Under Cursor Tool and and Dolly Towards Cursor Tool".
By doing this change the workflow has become WAAAY slower for me, since i have to keep hitting C to change between tools.
These three functions used to be accessible through the three buttons of the mouse, and it was so much intuitive and easier to…
1 voteDon’t worry, you can still control the camera with the mouse! Hold down the alt/option key while in any tool to access the mouse-driven camera controls. Make sure that this feature is enabled in Preferences > 3D.
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[BUG] ProRes DNxHR RGB 444 12 bit Export fail
- Export ProRes DNxHR RGB 444 12 bit with no Alpha, but "premuliplied" setting
- Import the Rendering back into AE.
- Playback reports error. Video is black.
Workaround: Set the output alpha to "straight" even though there is no alpha channel.
:(
1 vote -
AE17.6 Codec fine - AE17.7 Codec error
- AE17.6 -- I import footage from Sony PMW-F5 with codec AVC40962160_H422IP@L52 (no problems)
- Save project
- Upgrade to AE17.7
- Same footage doesn't read - error.
- Downgrade to 17.6 - footage is fine.
System: Windows 10 Pro
1 vote -
Set Work Area from Selection
I would like to set the Work Area to the In- and Outpoints of the current selection.
That would be a huge timesaver.1 voteGood news: there’s a keyboard shortcut for that. Cmd+Opt+B or Ctrl+Alt+B.
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AE v17.5 crashing on launch under MacOS 10.13.6 (High Sierra)
Running MacOS 10.13.6, so I'm currently unable to install a few of the updated apps. That being said, After Effects 17.5 was allowed to be installed. On launch it crashes out every time with the two following errors:
After Effects error: Couldn't find main entry point for Camera Raw.plugin ( 48::72 )
After Effects error: unbalanced unprepared. ( 48::30 )
No way to launch the app without the crash.
2 votesThank you for filing this bug. This problem occurred because the October 2020 release of Adobe Camera Raw is not compatible with macOS 10.13, however the Creative Cloud desktop app did not prevent it from being installed. That has been corrected, however if you’ve already installed v13 of ACR, you will need to uninstall it and reinstall v12.4.
More information here:
https://community.adobe.com/t5/after-effects/faq-how-to-solve-after-effects-v-17-5-crash-at-launch/td-p/11522545?page=1 -
How can I get your help during this period?
I hope to develop a plug-in for stitching panoramic materials. How can I get your help during this period?
Elly
1 voteHi Chan,
The SDKs for plug-in development in After Effects are available here: https://www.adobe.io/after-effects/. Feel free to let us know if you have any further questions.
Thanks very much for your request,
- John, After Effects Engineering Team -
revert keyboard shortcuts for working with masks
Selection tool used to select all mask points with alt and add point with shift-alt, now you have to use the pen tool. why?
1 voteThank you for filing this request.
Please update to the latest version of After Effects. As of today, 11 January 2021, the current public version is 17.5.1.
The October 2020 release of After Effects, version 17.5, did change the behavior of using the Option (macOS) or Alt (Windows) key to dynamically change the behavior of different tools. This was done to accommodate the improved 3D camera tools. In After Effects 17.5, when there are 3D layers present, holding Option/Alt while using any tool would switch to the Universal Camera Tool.
This behavior can be disabled via a new option: Preferences > 3D > “Activate Option/Alt – Left/Middle/Right mouse click for camera navigation”. This is on by default, and disabling this will restore the previous behavior of tools when there are 3D layers in your comp.
That said, the feedback we heard was that this new behavior in After Effects 17.5…
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