After Effects
Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.
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For all other questions and discussions, visit the After Effects community forum.
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Zero denominator converting ratio denominators 17 : : 18
For After Effects and Premiere Pro users, we provide a graphic and animation pack, which is used by more than 3000 customers.
After your last updates, our customers began reporting that they were receiving the unstoppable zero denominator error message when trying to use our library. We have tried to find the source of the problem, but it continues to appear randomly with no logical explanation. As I can see some other users have reported this bug related to Time Remap.
Here is a sample project file that gives the error.
https://drive.google.com/file/d/1-9WJGP5JsrmULsGRTIxxxRWbdRUG6bVF/view?usp=sharing
This bug makes our product unusable to users…
16 votesThank you all for the details and sample files you've provided. We are able to reproduce the error and are investigating a fix for a future version of After Effects.
- John, After Effects Engineering Team
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Bug Report AE 22.1.1: Menu Bar and all right click drop-downs not working
Menu bar and all right click dropdowns are not working in AE 2022. You click an item in the menu bar and nothing appears, you click again and it shows up for a moment but disappears when you move your mouse over to click on a drop down item.
When you click for the first time, you can click on drop down items by guessing the approximate location of where they are but they are invisible so it's a guessing game.
This makes AE completely unusable. Fixes when you delete your preferences file but it is not feasible to delete…
23 votesHi all,
Thank you for reporting this issue and for your continuing feedback. The team is aware of this problem and is investigating potential fixes.
The issue appears to be that After Effects is not being fully "focused" on launch due to dialogs being shown during launch or other applications being focused while After Effects is loading. The workaround is to click the After Effects icon in the macOS Dock if the menus are not working. This fully focuses the app and should allow menus to behave correctly. Please let us know if this doesn't fix the issue for you. Relaunching can also help ( as noted below ) but clicking the After Effects icon in the dock is much more direct.
Again, we are investigating fixes for this issue to be included in a future version of After Effects. We will update this post when a fix becomes available…
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After Effects 22.4 crashing with Cinema 4D 3D renderer
After Effects crashes all the time when choosing Cinema 4D renderer for extruding and animating shapes, I have tried reinstalling, clearing preferences and importing the .AEP in a new project or restarting from scratch without success.
After Effects 22.4
MacBook Pro M1 Max 64 GB Memory
Monterey 12.4Thanks in advance!
3 votes -
AE crash when deleting expression linked effect
AE reports 9 expressions error but in theres only 8. If I select and delete CC Toner effect on v2 the app crash. Manually deleting each expession individually is the only way to go but during the process the expression warning message reports an astronomous amount of errors (see 2nd screenshot). Bug has been reported on multiple machine.
4 votesThank you again for reporting this issue, Frederic. We are able to repro the bug with the project you've shared and are now investigating.
Thanks again,
- John, After Effects Engineering Team
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After Effects Warning: Invalid Menu Operation - related to amount of compositions
I believe I just found a current problem related to the "Invalid Menu Operation" warning that has been discussed on this forum several times before.
I'm working on a project that has a lot of compositions.
If a composition is used more than 1168 times and I try to right-click it in the Project panel, I get an "After Effects Warning: Invalid Menu Operation" popup.
I tested it in CC 2020 and CC 2022 - same bug.
I had four different pre-comps used over 1168 times in other compositions. As a test, I just kept deleting the comps that used…
5 votes -
Liquify effect: can't set source location by Option-clicking
Just noticed that I am not able to set a source location while using the clone tool (inside of the liquify effect). When pushing the option key (Mac OS), the 3D camera tool shows up.
After Effects version: 22.2.1 (german layout)
4 votes -
Roving bug
Create 4 key position images
Activate Rove Across Time for the second one
Move the last two keys into the Graph EditorBUG !
The second key multiplies with each move2 votesThank you for filing this bug.
I was able to reproduce this behavior and have sent this bug to our developers to evaluate.
Note that this problem only occurs when:
- You drag via the selection box in the Graph Editor view
- One of the keyframes is adjacent to a roving keyframe.
The problem can be avoided by clicking and dragging on one of the keyframes instead of within the selection box.
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Effect compositing options: Have a 'layer' option as well as 'mask'
It's be wonderful if, as well as choosing a mask for an effect, we can choose a layer to be used as a mask for an effect; that way, we could use another layer's alpha or luma to control the opacity of the effect, much in the same we we already do with Mask References in the Compositing Options.
1 vote -
the latest version of AE (22.1.1 build 74) does not sync audio with time scrubber.
currently AE is showing the time scrubber out of sync with audio when played using just the audio playback option. This is a deal breaker bug.
2 votes -
Bug Report: The image which made rendering in Ae2022 is broken.
When I make rendering in TIFF-sequence and PSD-sequence , an image is broken.
OS : win10
GPU : RTX2060S (Driver v471.11)
Ae : v22.0.1Ae condition
[project-setting]
Depth: 16bits per channel[output-module-setting]
Depth: Milions of colors+
Color: Straight(unmatted)3 votes -
Bug: Path Group Mistaken for Mask Crash
(MacOS - AE version 22.0) When selecting multiple path groups (not the properties) and attempting to hit the shortcut to arrange a layer forward or backward, the program will crash.
I only came across it accidentally when I thought I had the layer selected and not the path groups.
I've also attached an error message that pops up when only one of the groups is selected.
It seems that what's causing it is when path groups are selected, it's confusing them for masks, as seen in the menu command for arranging layers.
This doesn't seem to happen on Windows from…
4 votes -
The Responsive Design intro moves to the cursor
When I try to stretch the layer from the beginning it is the display of the Responsive Design area that comes.
1 voteHi Bruno,
Thanks for filing this bug. We're aware of the problem, and the bug is awaiting review by our developers.
This problem can be caused by any marker sitting on the first frame of a layer, not just a Responsive Design – Time marker on a pre-comp. The issue is that when After Effects checks what objects are under the mouse, it finds the marker first. This is especially problematic for Responsive Design – Time markers, because they are meant to move with the layer.
Until the bug is fixed, you can work around the problem by moving the Responsive Design – Time marker out of the way, stretching the layer as desired, and then right-click on the layer bar and choose Markers > Update Markers From Source. (Alternately, you can modify the stretch and in/out values for the layer in the In/Out/Duration/Stretch columns of the Timeline panel. They're…
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Perspective Offset in Turbulent Noise does nothing
The Perspective Offset checkbox in Turbulent Noise does not currently work. No parallax. It does wok as it should in Fractal Noise.
2 votes -
Bug Report: Resizing the composition causes the 3D layer to shift.
If you resize the composition using the "Crop Comp to Region of Interest" feature in version 17.5.1, there will be a difference in the display between 2D and 3D layers with the same X and Y numbers.
It didn't happen in versions prior to 17.1.4.The following reproduction procedure
1, Creating a composition
2, Create a new layer
3, Resize the composition using "Crop Comp to Region of Interest"
4, Check the 3D layer.Other than "Crop Comp to Region of Interest", the same phenomenon occurs when resizing with "Composition Settings / Advanced / Anchor" selected other than the center.…
14 votesThanks very for filing this bug report and including images of the problem. We are able to reproduce the issue as well and will investigate a fix for a future version of After Effects.
- John, After Effects Engineering Team
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Major Bug! : imported EXR getx cut off in After Effects 18.2
In After Effects 18.2 impordet EXR Files gets cropped incorrectly which makes it impossible to work with EXR files.
See example file attached.
Here's an exr file for you to test: https://www.dropbox.com/s/xazi4vu8kxxxxa6/BademiljoSquare_0004.exr?dl=02 votes -
[Bug Report] Adding sourceRectAtTime() Expression Crashes AE
When attempting to add a sourceRectAtTime() expression to a Mask Path property that references a text layer, After Effects will immediately crash upon evaluation.
Reproduction steps:
1. Create a new project
2. Create a new composition (tested with HDTV 1080 29.97 preset for repro purposes)
3. Add a text layer
4. Create a comp-size solid
5. Add a comp-size mask to the solid by double clicking the mask button
6. On the "Mask Path" property of the mask created in step 5, add the expression: `thisComp.layer(<name_of_text_layer>).sourceRectAtTime()After clicking out of the expression editor and allowing AE to evaluate, After Effects…
3 votesHi Ethan,
Thank you for reporting this issue! We are able to reproduce this crash as well. Our team is now tracking it internally and we will investigate the root cause for a fix in a future version of AE.
Thanks again,
- John, After Effects Engineering Team -
Bug Report - Preview Resolution Changes Raw Images Gamma in "Linear Working Space"
Since a couple of updates I've had this weirdest glitch.
On imported RAW images, when the preview resolution is set to anything less than "Full", the layer's gamma suddenly gets waaaaay off.
This only happens if "Linearize Working Space" is checked in Project Settings.
I've also reproduced this bug with .dng instead of .RAF, so the RAW image format does not seem to matter.Currently using AE 18.1 on windows 10, Camera Raw is up to date and this glitch happens whether GPU acceleration is on or off.
Unfortunately I can't seem to find on which version thig bug appeared,…3 votesHi Alexis,
Thank you for reporting this issue. We are able to reproduce the same color shift when changing the Composition’s Resolution and an internal bug has been created. Our team will investigate a fix for a future version of After Effects.
- John, After Effects Engineering Team
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paste html in text box crashes AE
If you paste HTML code into a text box in AE (like copying and pasting the source code of a website), the interface freaks out and goes into a never-ending error alert loop. The text appears to render correctly on the canvas, but the timeline goes black, suggesting it's related to how AE sets the name of a text layer based on its contents
1 voteHi Evan,
Thank you for reporting this issue. We are also able to reproduce the same behavior you’ve described and the bug has been forwarded on for further investigation.
Thanks again for the bug report,
- John, After Effects Engineering Team -
Thai Vowel Character not support
Hi,
I find out the new update Adobe After Effect 2020 On Mac not support Thai Upper row Vowel character on the last letter in the sentence. ,( it's show normal inside the sentence. But if the Vowel character is the last letter the character will now show
1 voteThank you for reporting this bug. We have forwarded it to an an internal team to investigate.
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Rename master properties feature
Can AE follow the lead of XD, Figma and Sketch and rename this feature?
Context: https://twitter.com/zoink/status/1285602382169214976?s=20
2 votesUnder Review ·AdminVictoria Nece (Sr. Product Manager, Motion Graphics and VFX, Adobe DVA) responded
Thanks for reaching out. We hear you — and have been having a lot of internal discussions along the same lines. Our engineering council is working toward more inclusive terminology across all our products. What would you vote to rename this feature?
- Don't see your idea?