After Effects
Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.
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68 votes
This issue is fixed in After Effects 17.0.1, released last night.
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Fix 3d camera tracker in AE
3d camera tracker no longer completes the solve and doesn't have any progress metre.
62 votesThank you for your feedback. Issues with the tracker were fixed in AE 15.1.2.
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Rotation tool seems broken
With the latest version (17.1.3) the rotation tool freaks out when using it for the layer transform rotation. Somehow it does work fine for parametic shapes. Just by dragging a little bit, it rotates like 2000 times.
50 votesThank you for reporting this bug. This bug was fixed in the September 2020 update for After Effects, version 17.1.4.
A list of fixed issues is available here:
https://helpx.adobe.com/after-effects/user-guide.html/after-effects/kb/fixed-issues.ug.html -
String memory leak
Error 83::2 - String Memory Leak
I get this error message every time I log out of AE 2019 whilst using one particular project that involves a lot of imports. Will not open the files again later. I can work around it by importing the file into a new project, but once I save the NEW project, under a different name and go to quit the program, I get the same error message and rinse and repeat. I don't know which, if any, files are corrupt and the program otherwise acts normally until I try and close out the program.It…47 votesThis is fixed in After Effects 17.0.1, released last night. Please update and let us know if you’re still seeing any issues.
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BUG: Using a 4K monitor results in droping frames from RAM preview
I recently upgraded to a 4K monitor. Now RAM previews consistently do not play back real-time. Changing the resolution of the monitor to 1080p OR resizing the entire After Effects application window to a quarter screen results perfect playback. I've tested this on several other workstations that either have 1080p or 4K monitors and have been able to reproduce this. They all have different graphic cards and plenty of RAM. I've played around changing the MST settings on the display without any changes.
Tested on several versions of:
Windows 10 Pro
nVidia 1070's / 1080's
32 GB RamLatest nVidia…
23 votesThe latest (November 2019) release of After Effects includes major improvements to our preview architecture. You should see reliable, real-time playback of cached frames.
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Please fix RAM/Cached Preview
Please fix the very temperamental and broken cached (formally RAM) preview. It works perfectly well in versions up to and including CC2014 - 100% solid and reliable every time as you’d expect in a shipping product. What happened with CC2018?!? Surely this is an absolutely central function? I use it all day every day: preview, tweak, preview, tweak, preview, tweak. I constantly end up having to purge all or restart AE to remedy it. How can it be so broken for so long?
22 votesThe latest (November 2019) release of After Effects includes major improvements to our preview architecture. You should see reliable, real-time playback of cached frames.
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BUG: Double clicking keyframe in timeline does not open keyframe properties
When double clicking a keyframe in the timeline the keyframe properties do not open, only the keyframe is selected. You need to manually right click and edit the keyframe to change values.
This issue only started when updating to AE Version 17.1.3 (Build 41) on Windows 10.
20 votesFixed in September release 17.1.4
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Go to layer in-point and out-point (shortcuts I and O on layers panel) on AE 2020 not working.
Updated to Ae CC 2020 and going to the beginning or end of a layer isn't possible because the shortcuts (keys I or O) are not working.
19 votesThis is fixed in After Effects 17.0.1, released last night. Please update and let us know if you’re still seeing any issues.
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Access text properties (kerning, font size, leading, etc) via scripting
Access text properties (kerning, font size, leading, etc) via scripting
We need more access to text properties via scripting. It will be helpful to change, for example, the font size of a text layer via scripting, that way the textbox stay the same size becouse right now I can only change the scale of the layer and it changes all proportions of the layer (height and with in pixels, size of the textbox).
If we can access to that properties via scripting we can let all LayerObject attributes the same (textboxes, width, height, scale) and only change font size, leading,…15 voteshttp://docs.aenhancers.com/other/textdocument/ These features are accessible in scripting through the TextDocument object.
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BUG - pen tool crash
Weird bug where when using the pen tool, if the footage panel is open, passing over it freezes then crashes AE. Submitted the crash report and posting here in hopes it can be duplicated and fixed.
11 votesThis bug has been fixed in the November 2020 update for After Effects, version 17.5.1. You can install the update via the Creative Cloud desktop app.
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Bug: Master Properties not displaying property name
After updating to 17.1.4 everything in Master Properties on the timeline is now displaying as the property type (i.e. "Slider" or "Checkbox") instead of the correct name.
macOS Catalina 10.15.6
update: renaming the property in Essential Graphics will rename the property on the timeline (at least temporarily). However, when duplicating the layer, the duplicate will revert to displaying the property type.
11 votesThank you for filing this bug report. This bug was fixed in the October 2020 release of After Effects, version 17.5. If you are experiencing this problem in an earlier release, please update After Effects using the Creative Cloud desktop app.
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scroll through fonts with arrows (v17.0)
In version 17.0 it seems like the ability to preview fonts with the arrows keys is, once again, broken. It's crazy how much this slows down a workflow. Can we get this fixed please?
11 votesThis is fixed in our 17.0.1 update, available now.
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AE 2020 fixed ram preview for me... YAY! However, Numberpad "." no longer previews just the audio
AE 2020 fixed ram preview for me... YAY! However, Numberpad "." no longer previews just the audio. If I hit the "." key, the play-head moves across the timeline, but there's no audio... and I don't see anything in the audio levels display either. If, however, if I enable video preview in the Numberpad "." preview, I get audio... AND video—which obviously defeats the purpose of an audio-only preview.
11 votesThis is fixed in After Effects 17.0.1, released last night. Please update and let us know if you’re still seeing any issues.
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Ram preview plays back slow on 4k monitor unless I hide timeline panel
When your timeline panel is displayed on a large monitor, ram previewing is seriously compromised. If I simply hide the timeline, ram previewing works perfectly. I'm guessing that the code behind the timeline is super old, and needs to be free programs for bigger monitors.
8 votesThe latest (November 2019) release of After Effects includes major improvements to our preview architecture. You should see reliable, real-time playback of cached frames.
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BUG: Install Script... causes endless window popups, cancel button doesn't work
BUG - After selecting Install Script.. from the menu, an endless amount of popup windows occured. Pressing cancel does nothing. I had to End Process via task manager to stop it and relaunch. Please fix.
AE CC 2019, Win10
8 votesThis bug was fixed in the April 2019 release of After Effects (version 16.1). You can install this release via the Creative Cloud desktop application.
A list of bugs fixed in After Effects 16.1 can be found here: https://helpx.adobe.com/after-effects/kb/fixed-issues.html
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AE 17.5 Alt key functions broken - switches to camera regardless of active tool
Regardless of the tool used, holding the Alt key switches to the camera tool.
Hoping this is a mistake - it makes zooming out (z, Alt-Click) or adjusting vector bezier curves (G, Alt-click) frustrating without the shortcuts.
7 votesThis bug has been fixed in the November 2020 update for After Effects, version 17.5.1. You can install the update via the Creative Cloud desktop app.
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Bug - Roughen Edges doesn't work the same in 2020 as it does in previous versions
In AE CC 2020, the Roughen Edges effect still shows the original edges of shapes and vectors. It also produces oddly colored edges.
This wasn't the case before this version. It used to produce nice rough edges.
7 votesThis is fixed in After Effects 17.0.1, released last night. Please update and let us know if you’re still seeing any issues.
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RAM preview is not playing at the correct speed anymore.
In a 1080p comp, a shape layer is animated in position, the RAM preview is slow/laggy and play aorund 19-20 fps instead of 25.
But if I scrub the timeline, everything is smooth, reactive.
See the video attached, What can I do ?Here is my specs :
OS Name Microsoft Windows 10 Professionnel
Version 10.0.18362 Build 18362
Other OS Description Not Available
OS Manufacturer Microsoft
System Type x64-based PC
System SKU LENOVOMT20M9BUThinkFMThinkPad P52
Processor Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz, 2592 Mhz, 6 Core(s), 12 Logical Processor(s)
BaseBoard Manufacturer LENOVO
BaseBoard Product 20M9001KMB …7 votesThe latest (November 2019) release of After Effects includes major improvements to our preview architecture. You should see reliable, real-time playback of cached frames.
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RAM Preview Performance Bug... Again :\
Since updating to the latest build of AE (16.1.2 Build 55) my ram previews are again unstable at best (a problem I haven't had with a number of previous AE builds).
If I open a project that has a number of other reduced AE projects that have been imported into that project, my RAM previews stutter like crazy and the feature is basically unusable (again, a problem I haven't had with a number of previous AE builds… I’m so disappointed to see it return).
If I reduce that project, I can get an almost useable RAM preview, but there’s still…
7 votesThe latest (November 2019) release of After Effects includes major improvements to our preview architecture. You should see reliable, real-time playback of cached frames.
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Preview playback is broken. (bug)
Preview playback is persistently choppy. Audio stutters as does frame rate during playback. This issue is SOLVED by hiding the timeline, which is not a practical solution every time I need to do a RAM preview.
I'm in CC2018 15.0.1 as suggested by Adobe support on the phone - it behaves exactly the same in 15.1.1.
CC2014 works absolutely fine in comparison.
I’ve reset VRAM and PRAM und also upgraded my OS. Nothing fixes it so far. I’ve tried enabling/disabling Mercury Transmit in prefs to no avail.
I'm on a Mac Pro Tower running High Sierra, 12 core 3.46ghz process…
6 votesThe latest (November 2019) release of After Effects includes major improvements to our preview architecture. You should see reliable, real-time playback of cached frames.
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