After Effects
Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.
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For all other questions and discussions, visit the After Effects community forum.
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BUG: Cant paste text from other apps into After Effects
Since the last update I cant paste text from other apps (browser, word, etc) into After Effects. Looks like AE doesnt recognize I have something in my clipboard. CTRL+V doesnt work, if I go to "edit" the paste option is greyed out.
Using latest AE (v18.4) on Windows 10.
If I revert to v18.2.1 everything works as it should.
80 votesHi everyone,
This bug has been fixed in the latest version of After Effects 2021 ( 18.4.1 ). See https://helpx.adobe.com/after-effects/kb/fixed-issues.html.
Please install the latest version and let us know if you are continuing to see issues with pasting from other applications. You should no longer need to use the workaround of opening After Effects first before selecting a project file; pasting into Text layers should work when opening AE by double-clicking a project file.
Thank you all again for reporting this issue,
- John, After Effects Engineering Team -
68 votes
This issue is fixed in After Effects 17.0.1, released last night.
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aerender fails on Mac OS 11.4 with error -1701 "AEGetParamPt failed at line 918"
in Mac OS 11.4, aerender fails. The rumor is it's a permissions issue, but it occurs despite all permissions granted to After Effects and Terminal.
$ '/Applications/Adobe After Effects 2021/aerender' -project SHOW1154.aep
aerender version 18.2x37
PROGRESS: Launching After Effects...
aerender ERROR -1701: AEGetParamPt failed at line 918
$ /Applications/Adobe\ After\ Effects\ 2020/aerender -project SHOW1154.aep
aerender version 17.7x45
PROGRESS: Launching After Effects...
aerender ERROR -1701: AEGetParamPt failed at line 91862 votesHi all,
This issue is fixed in the release version of After Effects 22.0. Please try it out and let us know if you continue to have any additional issues with aerender on macOS.
Thank you for reporting this issue!
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Fix 3d camera tracker in AE
3d camera tracker no longer completes the solve and doesn't have any progress metre.
62 votesThank you for your feedback. Issues with the tracker were fixed in AE 15.1.2.
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Rotation tool seems broken
With the latest version (17.1.3) the rotation tool freaks out when using it for the layer transform rotation. Somehow it does work fine for parametic shapes. Just by dragging a little bit, it rotates like 2000 times.
50 votesThank you for reporting this bug. This bug was fixed in the September 2020 update for After Effects, version 17.1.4.
A list of fixed issues is available here:
https://helpx.adobe.com/after-effects/user-guide.html/after-effects/kb/fixed-issues.ug.html -
String memory leak
Error 83::2 - String Memory Leak
I get this error message every time I log out of AE 2019 whilst using one particular project that involves a lot of imports. Will not open the files again later. I can work around it by importing the file into a new project, but once I save the NEW project, under a different name and go to quit the program, I get the same error message and rinse and repeat. I don't know which, if any, files are corrupt and the program otherwise acts normally until I try and close out the program.It…47 votesThis is fixed in After Effects 17.0.1, released last night. Please update and let us know if you’re still seeing any issues.
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BUG: AE 18.2 on Macs cannot read jpg sequences: file format module could not parse the file (45 :: 36)
I am a template creator. My customers who are using Macs cannot open my After Effect projects that use jpg-sequences. I received the error from 3 customers and one colleague who has access to a mac did confirm it to me. JPG sequences cannot be opened on AE 18.2 on a Mac. On windows, it works fine.
The error message is
After Effects Error: the file format module could not parse the file (45 :: 36)Please fix this bug asap.
37 votesThis issue has been fixed in the latest After Effects 2021 release ( v18.4 in July 2021 ). Older projects with JPEGs and JPEG sequences should open and render as expected. If you continue to experience this issue, please let us know here or in a new UserVoice report.
Cheers,
- John, After Effects Engineering Team -
BUG: Using a 4K monitor results in droping frames from RAM preview
I recently upgraded to a 4K monitor. Now RAM previews consistently do not play back real-time. Changing the resolution of the monitor to 1080p OR resizing the entire After Effects application window to a quarter screen results perfect playback. I've tested this on several other workstations that either have 1080p or 4K monitors and have been able to reproduce this. They all have different graphic cards and plenty of RAM. I've played around changing the MST settings on the display without any changes.
Tested on several versions of:
Windows 10 Pro
nVidia 1070's / 1080's
32 GB RamLatest nVidia…
23 votesThe latest (November 2019) release of After Effects includes major improvements to our preview architecture. You should see reliable, real-time playback of cached frames.
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Please fix RAM/Cached Preview
Please fix the very temperamental and broken cached (formally RAM) preview. It works perfectly well in versions up to and including CC2014 - 100% solid and reliable every time as you’d expect in a shipping product. What happened with CC2018?!? Surely this is an absolutely central function? I use it all day every day: preview, tweak, preview, tweak, preview, tweak. I constantly end up having to purge all or restart AE to remedy it. How can it be so broken for so long?
22 votesThe latest (November 2019) release of After Effects includes major improvements to our preview architecture. You should see reliable, real-time playback of cached frames.
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BUG: Double clicking keyframe in timeline does not open keyframe properties
When double clicking a keyframe in the timeline the keyframe properties do not open, only the keyframe is selected. You need to manually right click and edit the keyframe to change values.
This issue only started when updating to AE Version 17.1.3 (Build 41) on Windows 10.
20 votesFixed in September release 17.1.4
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Go to layer in-point and out-point (shortcuts I and O on layers panel) on AE 2020 not working.
Updated to Ae CC 2020 and going to the beginning or end of a layer isn't possible because the shortcuts (keys I or O) are not working.
19 votesThis is fixed in After Effects 17.0.1, released last night. Please update and let us know if you’re still seeing any issues.
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Access text properties (kerning, font size, leading, etc) via scripting
Access text properties (kerning, font size, leading, etc) via scripting
We need more access to text properties via scripting. It will be helpful to change, for example, the font size of a text layer via scripting, that way the textbox stay the same size becouse right now I can only change the scale of the layer and it changes all proportions of the layer (height and with in pixels, size of the textbox).
If we can access to that properties via scripting we can let all LayerObject attributes the same (textboxes, width, height, scale) and only change font size, leading,…15 voteshttp://docs.aenhancers.com/other/textdocument/ These features are accessible in scripting through the TextDocument object.
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Fix expression editing within graph view
In both AE 17.0.0 and 17.0.2, I did not test it in 17.0.1. Using Win10 with a Ryzen 3700x and a GTX 1060 6gb
When editing or writing expressions while in the graph view mode, it is hit or miss whether or not the new code will be commited.
It was suggested by another user to use the 'enter' key on the numpad to commit changes, but this didn't work every time either, so it doesn't solve the problem.
When editing expressions in the normal layer view everything works and saves/updates as it should. You just type out the code…
12 votesHi all,
Thank you for reporting this issue. As of After Effects 17.7, this issue has been fixed. Please let us know if you continue to see any similar problems when using the expression field in the Graph Editor.
Thanks again,
- John, After Effects Engineering Team -
BUG - pen tool crash
Weird bug where when using the pen tool, if the footage panel is open, passing over it freezes then crashes AE. Submitted the crash report and posting here in hopes it can be duplicated and fixed.
11 votesThis bug has been fixed in the November 2020 update for After Effects, version 17.5.1. You can install the update via the Creative Cloud desktop app.
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Bug: Master Properties not displaying property name
After updating to 17.1.4 everything in Master Properties on the timeline is now displaying as the property type (i.e. "Slider" or "Checkbox") instead of the correct name.
macOS Catalina 10.15.6
update: renaming the property in Essential Graphics will rename the property on the timeline (at least temporarily). However, when duplicating the layer, the duplicate will revert to displaying the property type.
11 votesThank you for filing this bug report. This bug was fixed in the October 2020 release of After Effects, version 17.5. If you are experiencing this problem in an earlier release, please update After Effects using the Creative Cloud desktop app.
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scroll through fonts with arrows (v17.0)
In version 17.0 it seems like the ability to preview fonts with the arrows keys is, once again, broken. It's crazy how much this slows down a workflow. Can we get this fixed please?
11 votesThis is fixed in our 17.0.1 update, available now.
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AE 2020 fixed ram preview for me... YAY! However, Numberpad "." no longer previews just the audio
AE 2020 fixed ram preview for me... YAY! However, Numberpad "." no longer previews just the audio. If I hit the "." key, the play-head moves across the timeline, but there's no audio... and I don't see anything in the audio levels display either. If, however, if I enable video preview in the Numberpad "." preview, I get audio... AND video—which obviously defeats the purpose of an audio-only preview.
11 votesThis is fixed in After Effects 17.0.1, released last night. Please update and let us know if you’re still seeing any issues.
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Ram preview plays back slow on 4k monitor unless I hide timeline panel
When your timeline panel is displayed on a large monitor, ram previewing is seriously compromised. If I simply hide the timeline, ram previewing works perfectly. I'm guessing that the code behind the timeline is super old, and needs to be free programs for bigger monitors.
8 votesThe latest (November 2019) release of After Effects includes major improvements to our preview architecture. You should see reliable, real-time playback of cached frames.
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BUG: Install Script... causes endless window popups, cancel button doesn't work
BUG - After selecting Install Script.. from the menu, an endless amount of popup windows occured. Pressing cancel does nothing. I had to End Process via task manager to stop it and relaunch. Please fix.
AE CC 2019, Win10
8 votesThis bug was fixed in the April 2019 release of After Effects (version 16.1). You can install this release via the Creative Cloud desktop application.
A list of bugs fixed in After Effects 16.1 can be found here: https://helpx.adobe.com/after-effects/kb/fixed-issues.html
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AE 17.5 Alt key functions broken - switches to camera regardless of active tool
Regardless of the tool used, holding the Alt key switches to the camera tool.
Hoping this is a mistake - it makes zooming out (z, Alt-Click) or adjusting vector bezier curves (G, Alt-click) frustrating without the shortcuts.
7 votesThis bug has been fixed in the November 2020 update for After Effects, version 17.5.1. You can install the update via the Creative Cloud desktop app.
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