For After Effects and Premiere Pro users, we provide a graphic and animation pack, which is used by more than 3000 customers.

After your last updates, our customers began reporting that they were receiving the unstoppable zero denominator error message when trying to use our library. We have tried to find the source of the problem, but it continues to appear randomly with no logical explanation. As I can see some other users have reported this bug related to Time Remap.

Here is a sample project file that gives the error.

https://drive.google.com/file/d/1-9WJGP5JsrmULsGRTIxxxRWbdRUG6bVF/view?usp=sharing

This bug makes our product unusable to users and as a consequence will make our company suffer a substantial financial loss. There is nothing we can do on our side in order to fix the bug. So we request that the bug be fixed as soon as possible.

Menu bar and all right click dropdowns are not working in AE 2022. You click an item in the menu bar and nothing appears, you click again and it shows up for a moment but disappears when you move your mouse over to click on a drop down item.

When you click for the first time, you can click on drop down items by guessing the approximate location of where they are but they are invisible so it's a guessing game.

This makes AE completely unusable. Fixes when you delete your preferences file but it is not feasible to delete all my workspace preferences every time this bug comes up, and it always comes back.

This video from another user with the same issue shows the problem. https://www.youtube.com/watch?v=c6kHnkX-3BQ&feature=youtu.be

If I use Master Properties to edit text inside a pre-comp, I get a "string memory leak" error when I quit After Effects. If I then clear the custom text by clicking the "Pull from Master Comp" icon, and then save and re-open After Effects, I no longer get the error (at least until I edit the text again through Master Properties).

As an example, I have attached two files. The file with text edited through Master Properties gives me the error upon quitting AE. The other file is identical, except that the text has not been edited through Master Properties, and it does not give me the error when I quit.

If you resize the composition using the "Crop Comp to Region of Interest" feature in version 17.5.1, there will be a difference in the display between 2D and 3D layers with the same X and Y numbers.
It didn't happen in versions prior to 17.1.4.

The following reproduction procedure
1, Creating a composition
2, Create a new layer
3, Resize the composition using "Crop Comp to Region of Interest"
4, Check the 3D layer.

Other than "Crop Comp to Region of Interest", the same phenomenon occurs when resizing with "Composition Settings / Advanced / Anchor" selected other than the center.
Also, if you open a project file saved in version 17.5 or later in version 17.1.4 or earlier, the displayed position will change.

The workaround I've found is to place the camera layer to restore the display.

Thank you.

Exporting from premiere I got an "Unable to create frame" error on an AE linked comp (error code -160962695). The comp was an animation of a PNG graphic with some Mesh warp "glitch" effects.

Tried to render from AE, initially got an error about the memory requirements of the frame while in 32bpc color (error 12804) but after switching to 8bpc I started to get a different error, after that point it was the same error in either 32 or 8pbc.

The final error was a Bad parameter error (error 516) and I discovered that it was the animated Mesh warp effect that caused it. Redid the animation for the effect and that fixed the issue.

I believe I just found a current problem related to the "Invalid Menu Operation" warning that has been discussed on this forum several times before.

I'm working on a project that has a lot of compositions.

If a composition is used more than 1168 times and I try to right-click it in the Project panel, I get an "After Effects Warning: Invalid Menu Operation" popup.

I tested it in CC 2020 and CC 2022 - same bug.

I had four different pre-comps used over 1168 times in other compositions. As a test, I just kept deleting the comps that used the pre-comps, and as soon as I deleted enough comps that the pre-comp was used 1168 times or less, the bug went away - no more pop-up and I could right-click the comp and use the menu. This happened for all four of the pre-comps that were used over 1168 times.

I searched, and haven't seen anyone else report this specific problem / cause / solution.

If a valid json footage asset is imported into a project and used for Expression data in a layer, and it is subsequently overwritten by an ExtendScript process, After Effects CC 2019 will not auto-refresh the JSON footage item in the project nor in any layer referencing the JSON footage layer. Choosing "Reload Footage" on the json footage item does not seem to do work either — this this did work in CC 2018. However, if focus is removed from AE, and a different process opens and overwrites the source of a JSON footage item, then focus is returned to AE, the JSON file updates immediately.

It seems like the method by which After Effects "refreshes" or "re-reads" changes to imported JSON files needs to be addressed. At least on macOS, it seems like writing to the imported JSON file via an ExtendScript is likely not being broadcast as an fsevent which is what AE might be latching onto to detect changes to the file.

Expected Result: When an ExtendScript process writes to a JSON file imported into After Effects, the corresponding data and any expressions using that data are updated immediately upon write.

Being able to paste from Premiere into After Effects is awesome, but there is a bug when pasting footage/audio from the Premiere timeline into an already existing composition in After Effects. The After Effects composition will automatically change duration without your input and it won't respect "Paste At Current Time". Do this to re-create the problem.

• Create a new After Effects comp, either from Premiere's "Replace With After Effects Composition" feature, or an independent project. Make it something like 10 seconds.
• Copy any footage or audio clip from a Premiere timeline into an After Effects composition. But make sure the copied clip is from a spot that is well into the timeline, lets say 2 minutes in.
• In After Effects, you'll notice that the copied clip is pasted at the same timecode that it exists within Premiere, at that 2 minute mark. Which is fine, it's a little annoying to have to bring it back to the beginning of the composition, but I can live with it. The trouble is that it automatically changes your composition duration to 2 minutes aswell. It doesn't respect your current composition settings.
• Every time you paste into After Effects your duration will change to a completely random duration depending on where you copied that clip in the Premiere timeline. Try it with different clips in Premiere at different times. Super annoying.
• I've tried "Paste at Current Time" in After Effects hoping that it would paste where I wanted it to, but it still pastes that clip at 2 minutes.

I understand having the ability to paste into After Effects at the same timecode that's in Premiere, that can come in handy alot. But lets have an option to just paste that clip wherever the playhead is, just like you can pasting layers within After Effects. And then lets also not have the After Effects composition change the duration settings on you every time you paste. I can't imagine a situation where you would actually want the comp duration to change on you like that, but if there is an need for this that I can't think of, can we atleast have it not be the default behaviour?

(MacOS - AE version 22.0) When selecting multiple path groups (not the properties) and attempting to hit the shortcut to arrange a layer forward or backward, the program will crash.

I only came across it accidentally when I thought I had the layer selected and not the path groups.

I've also attached an error message that pops up when only one of the groups is selected.

It seems that what's causing it is when path groups are selected, it's confusing them for masks, as seen in the menu command for arranging layers.

This doesn't seem to happen on Windows from what I've seen.