After Effects
Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.
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For all other questions and discussions, visit the After Effects community forum.
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Team projects should save a local version too.
Team Project cloud is very unstable, I lost days of work in Team Projects that simply got empty. A local cache would certainly have avoided that.
3 votes -
Team Projects in AE crashes every time you try and copy a PSD from one composition to another
I'm trying out team projects for the first time with 2 other animators. I created a master team project file that they are trying to incorporate their existing AEP files into. Each animator imported their old AEP files into the team project. They need to copy layers from their imported comps and paste them into compositions that I made in the team project. Every single time they hit command C to copy the layers from their imported projects, AE crashes and shuts down completely without warning. This was reproducible on different computers on different Adobe accounts. It also happened on…
3 votesThank you for filing this bug report. We can reproduce the problem and have forwarded it to our developers for investigation.
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Bug Report - Broken text animator on 3d-text layers
Text gets cut off along the top of the text box boundary when animating in from the Y-Axis -- only when the text layer is 3D. Seems to be a new bug with the latest AE update. Would appreciate it if you guys could check that out. Thanks!
3 votesThank you for filing this bug report.
We are testing a fix for this problem. If you would like to help us test the fix, go to https://www.adobeprerelease.com/ and click on the Available Programs tab, then join the “After Effects CC bug-fix patch update” program. A non-disclosure agreement is required to enter this program. Thank you.
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Advanced Puppet Pin Reordering Bug
CC2018 (15.1.0-build166) / MacOS 10.12.6
I am not able to change order of advanced puppet pins after pin position has been modified. Doing so kills preview and breaks mesh. If I revert back to original order, preview is restored and mesh works again.
I'm able to recreate this problem on multiple machines.
- Apply puppet mesh to layer
- Add 2+ pins to mesh
- Adjust position of pins
- Change order of Puppet Pins
- Move layer position (not sure if this is necessary)
- Adjust position of pins
Sometime works for a few seconds after, but eventually preview will fail. revealing mesh will show…
3 votesUnder Review ·
AdminVictoria Nece
(Sr. Product Manager, Motion Graphics and VFX, Adobe DVA)
responded
Thanks for reporting this bug. We’re looking into it.
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Rename master properties feature
Can AE follow the lead of XD, Figma and Sketch and rename this feature?
Context: https://twitter.com/zoink/status/1285602382169214976?s=20
2 votesUnder Review ·AdminVictoria Nece
(Sr. Product Manager, Motion Graphics and VFX, Adobe DVA)
responded
Thanks for reaching out. We hear you — and have been having a lot of internal discussions along the same lines. Our engineering council is working toward more inclusive terminology across all our products. What would you vote to rename this feature?
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Submitting a bug which continually crashes After Effects
I have discovered a bug in After Effects. Here you have a few very simple comps nested inside each other - no matter that happens, when I double click on ShieldShoppingBag comp and try to interact with ANYTHING inside the comp, timeline, layers etc, AE crashes without warning. Please look into this and fix!
macOS Sierra
iMac (Retina 5K, 27-inch, Late 2015)
4 GHz Intel Core i7
16 GB 1867 MHz DDR3
AMD Radeon R9 M395X 4096 MBAdobe After Effects CC
Version 16.0.1 (Build 48)2 votes -
Stroke and Cinema 4D render
When a stroke is applied to a shape on a 3D layer and the Cinema 4D renderer is selected, when trim paths is used the width of the stroke changes. When the Classic 3D renderer is used, this does not happen.
2 votesThanks for filing this bug report, and for sending us the project file.
Our engineers are examining the problem. Regarding the project you sent, they gave this feedback:
This problem is independent of using Trim Paths.
The problem can occur with shapes or text converted to Shapes, as in the provided project. With the CINEMA 4D renderer the Shape stroke width does not match the Classic 3D renderer – there is both a stroke symmetry shift around the path, and size can vary as well.
The stroke mismatch is typically quite small. However, the provided project has Transform > Scale set to over 300%, thereby exaggerating the problem.
To work around this you could avoid using a large scale value on the shape layer. Adding scale per shape path almost eliminates the problem visually, but is impractical to do for each shape.
Another workaround could be to maybe prep the…
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Home panel has cut content
Home panel has cut content and it doesn't change when resizing the window.
2 votesThank you for filing this bug report.
This is a known problem that we are investigating for a future update to After Effects. The problem happens when you migrate preferences from an earlier version of After Effects.
If you reset the preferences for After Effects (hold Command/Ctrl + Alt/Option + Shift during application startup), this problem will go away.
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Crash-related CRLOGS-Files fill up OS-drive
The latest AE Version is dumping huuuuge CRLOG-Files on the OS-Harddrive after crashing (which as everybody knows happens quite a lot).
The Files can reach 20-35gb each. These files are meant for UPLOAD and this is unacceptable.This concerns workflow AND data-privacy. ADOBE just wanted to upload 120gb of my data to their servers from my workstation. This is NOT acceptable.
WHAT ARE YOU UPLOADING THERE ? This is way more than just Crashlogs !!!
And this is blocking my OS, my upload-feed and slows my system down.
This is a perpetuum mobile of ****: AE crashes all the time, then…
2 votesThank you for filing this bug report. We are investigating the problem.
You can safely delete the CRLOG files from your system. These are crash log files that are supposed to be automatically deleted.
You can change your Adobe crash report preferences from within any Adobe application by choosing Help > Adobe Crash Reporter.
Edit: Can we contact you for more information, via the email address you used when you filed this report? Thanks.
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Super annoying bug - missing layers in timeline
Experiencing a particularly annoying bug; timeline shows only 43 out of about 260 layers. Yet preview will scrub and playback full project. So I can watch the full project, I just can't access or see most of the layers.
2 votesThank you for filing this bug report, and for including the project.
I do reproduce a problem when I open this project on my computer. After layer 964, the layer bars (the bars representing the time span of the layer) do not draw. If I delete or shy some of the layers, the missing layers will draw.
This appears to be a bug with After Effects drawing that many layers at once. I have forwarded this bug to our developers for evaluation.
In the meantime, I would recommend any or all of following to work around this problem:
- Shy the layers that you are not currently working on.
- Pre-compose groups of layers to simplify the composition, or:
- Otherwise re-organize this composition by breaking it into smaller compositions with fewer layers.The above steps will help not only with working around this bug, but will make the composition…
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Font Style is not working properly in Public Beta 17.6.0
When trying to change font style it is acting weird and I cannot change it on Macbook Pro late 2016
1 voteThank you for filing this bug. I can confirm that in After Effects Beta, version 17.6 build 20 (current on 19 Nov 2020) on macOS 10.15.7, when selecting the font style in the Character panel the first style in the menu is chosen regardless of which style you clicked on.
This problem does not occur in After Effects Beta on Win10.
We will investigate this bug for a future update.
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Thai Vowel Character not support
Hi,
I find out the new update Adobe After Effect 2020 On Mac not support Thai Upper row Vowel character on the last letter in the sentence. ,( it's show normal inside the sentence. But if the Vowel character is the last letter the character will now show
1 voteThank you for reporting this bug. We have forwarded it to an an internal team to investigate.
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AE CC 2020 (17.0.2): Transform Effect Glitch on Render (Rotation)
AE CC 2020 17.0.2 Build 26
macOS Catalina 10.15.3 (19D76)
MacBook Pro (16-inch, 2019)
2.4 GHz 8-Core Intel Core i9
64 GB 2667 MHz DDR4
AMD Radeon Pro 5500M 8 GBThere is a glitch that is especially noticeable with the TRANSFORM effect in AE CC 2020. Easily reproducible:
New composition
New solid
Add transform effect
Add rotation keyframe
Add second rotation keyframe further down (1x cycle)
RenderThere are random black glitches on rotation. This does not happen with the native transform (non-effect version).
Does not appear to be reproducible with RX580 in 10.14.6.
Issue disappears with Mercury Software…
1 vote -
Preview window stuck in bottom right corner
Using After effects 2020 on a iMac (21.5-inch, Mid 2011). The preview window is stuck down in the right corner. Can only see half of it.
1 vote -
Mocha ae 2019 corner pin can't import Chinese version AE, another mocha ae 2019 no GPU acceleration, GTX1080ti my graphics card
Mocha ae 2019 bug
1 voteThank you for filing this bug report.
Boris FX and Adobe are aware of this issue.
We are testing a fix for this problem for a future update to After Effects. If you would like to help us test this fix, go to https://www.adobeprerelease.com/ and join the After Effects CC bug-fix patch update program. A non-disclosure agreement is required to join the program.
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