After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Shift Forward Slash

    I SWEAR that if I was working in the Effects panel .. the Effects panel active ... I could press Shift Forward Slash to fit my comp viewer to All. Now I can't do that. In order to get Shift Forward Slash to work I have to activate the timeline panel or the comp viewer.

    I know this has to have worked in the past - I apparently have the muscle memory of using it when the Effects panel is active because I keep trying to invoke it and my "why isn't this working" frustration is fairly recent.

    1 vote

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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Marc,

    Thanks for filing this bug. This is a known issue in After Effects 18.4. If the Composition or Timeline panel are not focused, keyboard shortcuts for zooming the active viewer panel do not work.

    This has been in fixed in After Effects Beta (v22.1). Please install the latest build to confirm the fix. Apologies for the disruption.

  2. 3d workspace

    The camera views option is only available when there is a camera present. However, sometimes I open a comp with no camera in the scene and the viewer is locked to 2 or 4 panels. Would like to stop this without having to add a camera, change the view, then delete the camera

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for filing this request. The issue you’ve described has been addressed in the latest releases of After Effects, with more refinements available in After Effects Beta.

    Please update to the latest release of After Effects (the current release in version 18.4.1).

    For a summary of the changes, please read this post:
    https://community.adobe.com/t5/after-effects-beta-discussions/feedback-request-changes-to-3d-view-settings-for-new-comps/td-p/12216674

    Summary of the changes relevant to your request:

    • The 3D View Layout menu (i.e., 1, 2, or 4 views) is now accessible via the application View menu > Switch View Layout.
    • When you create a new comp, it will always be set to Draft 3D off, View Layout at 1 View, and 3D View at Active Camera (Default Camera).
  3. BUG: Cant paste text from other apps into After Effects

    Since the last update I cant paste text from other apps (browser, word, etc) into After Effects. Looks like AE doesnt recognize I have something in my clipboard. CTRL+V doesnt work, if I go to "edit" the paste option is greyed out.

    Using latest AE (v18.4) on Windows 10.

    If I revert to v18.2.1 everything works as it should.

    80 votes

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    45 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi everyone,

    This bug has been fixed in the latest version of After Effects 2021 ( 18.4.1 ). See https://helpx.adobe.com/after-effects/kb/fixed-issues.html.

    Please install the latest version and let us know if you are continuing to see issues with pasting from other applications. You should no longer need to use the workaround of opening After Effects first before selecting a project file; pasting into Text layers should work when opening AE by double-clicking a project file.

    Thank you all again for reporting this issue,
    - John, After Effects Engineering Team

  4. aerender fails on Mac OS 11.4 with error -1701 "AEGetParamPt failed at line 918"

    in Mac OS 11.4, aerender fails. The rumor is it's a permissions issue, but it occurs despite all permissions granted to After Effects and Terminal.

    $ '/Applications/Adobe After Effects 2021/aerender' -project SHOW1154.aep
    aerender version 18.2x37
    PROGRESS: Launching After Effects...
    aerender ERROR -1701: AEGetParamPt failed at line 918
    $ /Applications/Adobe\ After\ Effects\ 2020/aerender -project SHOW1154.aep
    aerender version 17.7x45
    PROGRESS: Launching After Effects...
    aerender ERROR -1701: AEGetParamPt failed at line 918

    62 votes

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    36 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  5. Option to unlink time between multiple comp viewers

    When working with multiple viewers, one of which is locked in order to view that precomp, it would be great to have an option to not have the time linked between the locked viewer and the main comp viewer. I have a precomp that is 2 seconds long. It starts about 3 seconds into my main comp. When scrubbing to 0:03 in the main comp, the precomp viewer window goes blank, because the precomp doesn't have enough footage to show, because it's only 0:02 long.

    2 votes

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    Resolved  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. BUG: AE 18.2 on Macs cannot read jpg sequences: file format module could not parse the file (45 :: 36)

    I am a template creator. My customers who are using Macs cannot open my After Effect projects that use jpg-sequences. I received the error from 3 customers and one colleague who has access to a mac did confirm it to me. JPG sequences cannot be opened on AE 18.2 on a Mac. On windows, it works fine.

    The error message is
    After Effects Error: the file format module could not parse the file (45 :: 36)

    Please fix this bug asap.

    37 votes

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    36 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    This issue has been fixed in the latest After Effects 2021 release ( v18.4 in July 2021 ). Older projects with JPEGs and JPEG sequences should open and render as expected. If you continue to experience this issue, please let us know here or in a new UserVoice report.

    Cheers,
    - John, After Effects Engineering Team

  7. I want to get the values ​​of Duration, Stretch, outTime of a layer with an expression

    Currently, there is no way to get the Layer's Duration, Stretch, and outTime values ​​in an expression.
    I want you to add this method to Expression.

    1 vote

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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. right to left writing

    hi please add right to left writing for middle eastern country please
    its really an important option and reduce your product popularity
    all other adobe apps has it

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  9. BUG Report: Track mattes broken in AE 2021

    I just updated to AE 2021 (18.0) and track mattes are suddenly not working in the timeline. It's an incredibly basic thing, I have footage on layer 2 and I want to use layer 1 (directly above it) as the matte. Pretty straightforward. But when I set layer 2 to Alpha Matte, nothing happens. It does turn Layer 1 off, as it's supposed to, but Layer 2 is still visible even outside the bounds of Layer 1. I can move Layer 2 around the frame and it's not being masked at all by layer 1, it just shows the entire…

    2 votes

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    Resolved  ·  13 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  10. Expand parameters based on used keyframes via Shortcut

    Especially when dealing with multiple layers and parameters within each layer, it is frustrating to have to manually navigate to open and view each keyframe. Wouldn't it be nice to have a shortcut key command that automatically expands parameters within each layer that have used keyframes? That way I can quickly go to the parameters I need adjusting quickly. I understand there are shortcuts that lead to individual parameters (ie, "T" or opacity), but usually one would animate multiple parameters alongside each other. To have one shortcut that opens only the parameters that contain keyframes as a starting point for…

    1 vote

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    Resolved  ·  2 comments  ·  Animation  ·  Flag idea as inappropriate…  ·  Admin →
  11. Draft 3D ground plane bug

    Just tried the new draft 3d and ground plane and I am getting this on my viewport (see the following image). It seems like there is no refresh on the viewport.
    Win 10
    Gtx 1060
    Ryzen 9 3900X

    2 votes

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  12. The latest After Effects crash when installed the Joystick N Slider Ae Script

    When I open my After Effects this morning, and every time when i opened it would crash and give me an error message wrote some issues with Joystick N Slider script. It would work when I delete the script from Ae. Please check this out because this script is quite important for animators and motion designers who use Ae for everyday working. Thanks

    2 votes

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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

    The underlying issue of ScriptUI panels set to the “Use Legacy UI” caused a crash has been fixed in the March 2021 ( version 18.0 ) release of After Effects. Please let us know if you continue to see any crashes when opening script panels.

    Thanks,
    - John, After Effects Engineering Team

  13. AE17.6 Codec fine - AE17.7 Codec error

    1. AE17.6 -- I import footage from Sony PMW-F5 with codec AVC40962160_H422IP@L52 (no problems)
    2. Save project
    3. Upgrade to AE17.7
    4. Same footage doesn't read - error.
    5. Downgrade to 17.6 - footage is fine.

    System: Windows 10 Pro

    1 vote

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    Resolved  ·  0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  14. Bug in 17.7: unable to open .hdr radiance files

    Starting with version 17.7, AE (and Premiere) fails to open any .hdr file with error message: "After Effects error: Couldn't find main entry point for Radiance.8BI (48::72)" and "After Effects error: unbalanced unprep. (48:30)".

    This bug is not present in 17.6, nor in the latest beta. When persisting with version 17.7, one workaround is to use Photoshop to convert the HDR file to an EXR, which does work properly.

    6 votes

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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Urgent Bug in 2020 - 3D Reference Axis Causes Instant Crash

    Turning on the 3D Reference Axis in 2020 causes an automatic crash.

    For days I've been trying to figure out why some of my older projects were crashing in 2020 when I opened a comp, and I just realized it's because the 3D Reference Axis was on in those comps.

    To recreate the problem, simply add a Camera layer to any comp, and turn on the 3D Reference Axis.

    I'm on an iMac running Big Sur, but I get the same results on Catalina, and on a PC running Windows 10.

    Please fix ASAP. I have products that clients can't…

    2 votes

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  16. How can I get your help during this period?

    I hope to develop a plug-in for stitching panoramic materials. How can I get your help during this period?

    Elly

    1 vote

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    0 comments  ·  Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  17. revert keyboard shortcuts for working with masks

    Selection tool used to select all mask points with alt and add point with shift-alt, now you have to use the pen tool. why?

    1 vote

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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for filing this request.

    Please update to the latest version of After Effects. As of today, 11 January 2021, the current public version is 17.5.1.

    The October 2020 release of After Effects, version 17.5, did change the behavior of using the Option (macOS) or Alt (Windows) key to dynamically change the behavior of different tools. This was done to accommodate the improved 3D camera tools. In After Effects 17.5, when there are 3D layers present, holding Option/Alt while using any tool would switch to the Universal Camera Tool.

    This behavior can be disabled via a new option: Preferences > 3D > “Activate Option/Alt – Left/Middle/Right mouse click for camera navigation”. This is on by default, and disabling this will restore the previous behavior of tools when there are 3D layers in your comp.

    That said, the feedback we heard was that this new behavior in After Effects 17.5…

  18. Bring back the unified camera tool

    Why did you get rid of it in the first place??? We were used to it. It worked!

    You added all these nifty camera tools, like orbit around cursor or scene. Which would be fine. Except I want to change something and now it doesn't work the way I'm used to. Like using my center mouse button, which was super useful.

    So I have to spend time looking at your documentation. Which is TERRRIBLE by the way. It's super confusing and I don't understand which is the most like the old behavior.

    Stop breaking things we're used to even if…

    1 vote

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    3 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  19. Change camera controls back to the mouse, please!

    The Camera controls trough the three buttons of the mouse provided an amazing workflow for setting the camera moves.

    The recent upgrade of AE i did now doesn´t have the Camera Tool anymore, instead, is divided into three different functions; "Orbit Around Scene Tool, Pan Under Cursor Tool and and Dolly Towards Cursor Tool".

    By doing this change the workflow has become WAAAY slower for me, since i have to keep hitting C to change between tools.

    These three functions used to be accessible through the three buttons of the mouse, and it was so much intuitive and easier to…

    1 vote

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    1 comment  ·  Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  20. "Auto Keyframing" feature

    Allow users to keyframe more easily with some sort of dragging auto-keyframe. It would be much easier to make effects such as:
    Shaky camera effects
    Natural movements
    Precise position keyframes

    This is basically some feature that allows the user to drag the image however they want anywhere, but the moment the user drags the image the keyframing starts, and the image will move the exact same speed and the exact same position where the image was dragged in the playback.

    The feature doesn’t need to be called “auto keyframing”, just an idea for the feature’s name.

    1 vote

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    0 comments  ·  Animation  ·  Flag idea as inappropriate…  ·  Admin →
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