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In an effort to improve communications between you and the After Effects team, we are moving this feedback forum to the After Effects page on the Adobe Support Community. As requested, bugs and feature requests will be able to live separately in that forum.

This move is happening in part to acknowledge that we haven't been responsive enough here, and are combining our forums to help remedy that. Ideas and their attached comments from this UserVoice forum will be migrated based on how many voted for them. Check your profile on the Adobe Support Community to see any migrated posts that you've created or commented on. If you have an item here that did not make the migration, please bring it over to our new home.

See you soon on the Adobe Support Forum!

158 results found

  1. Beta Properties Panel in AE 22.6 Not Showing

    I have a Shape Layer with a Polystar in the comp, double clicking on it is supposed to open the new Properties Panel. However this panel is nowhere to be seen. Neither is it a Selectable panel option under the Window menu.
    macOS 12.6 Monterey
    iMac20,2
    10-Core Intel Core i9
    Processor Speed:3.6 GHz
    128GB RAM
    AMD Radeon Pro 5700 XT with 16GB VRAM

    1 vote

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    HI Hamdani,

    Currently, the Properties panel is only available in the After Effects (Beta) builds and not in the latest release build of After Effects 22.6. In the Beta builds, you simply need to select ( not double-click ) any layer in order for its properties to show up in the Properties panel.

    Cheers,

    - John, After Effects Engineering Team

  2. return marker functionality to the timeline via keystrokes

    I've been an after effects user for more than 20 years. In recent updates, some of the basic marker functions that I rely on in my workflow have been eliminated. For instance, the use of markers in the timeline used to be very functional and accessible using my keyboard -- I could jump to any of those markers from my keyboard. Now, that function has been removed and the only way to add a marker is by mouse-clicking the icon on the right edge of the timeline window. This update eliminated a navigation feature I used regularly for creating my…

    1 vote

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    0 comments  ·  Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  3. Different Fonts in a one text layer

    Can i please use different fonts for specific words in one text layer!

    ****, IT'S 2022!

    This shouldn't even been mentioning

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. After Effects 2022 won't save/export/import or respond to anything!

    Recently After Effects has not been letting me save my projects. At some point during my time working on a project, After Effects becomes unresponsive and when clicking save/save as, nothing happens. It does not save. It seemed like anything to do with accessing files just wasn't responsive. I can't import/export, choose where to render to, or most importantly save!! Today however, it happened again and so I just tried to render to the default chosen file, but it wouldn't even respond to anything I click. When hovering over buttons like 'render' it would show the hover selection appearance but…

    6 votes

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    4 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all,


    Thank you all for reporting this issue. A fix for being unable to save or access other file browsing dialogs like import, export, etc, is available in the latest After Effects 22.6. Please update to that version and do let us know if you encounter this problem again.

    A full list of the issues fixed in After Effects 22.6 ( including this one ) is available here: https://helpx.adobe.com/after-effects/kb/fixed-issues.html

    We apologize for the frustration this issue has caused and we appreciate you reporting it so that it could be fixed as soon as possible.

    - John, After Effects Engineering Team 



  5. MAJOR BUG - Output Module Quicktime format options panel has blank settings

    In the export options, the quicktime options has blank settings with values input, but no way to know what those settings are. Critical bug.

    1 vote

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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  6. Zero denominator converting ratio denominators 17 : : 18

    For After Effects and Premiere Pro users, we provide a graphic and animation pack, which is used by more than 3000 customers.

    After your last updates, our customers began reporting that they were receiving the unstoppable zero denominator error message when trying to use our library. We have tried to find the source of the problem, but it continues to appear randomly with no logical explanation. As I can see some other users have reported this bug related to Time Remap.

    Here is a sample project file that gives the error.

    https://drive.google.com/file/d/1-9WJGP5JsrmULsGRTIxxxRWbdRUG6bVF/view?usp=sharing

    This bug makes our product unusable to users…

    44 votes

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    24 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

    Hi everyone,


    The latest release of After Effects (22.6) contains a fix for this issue. Please update to the latest release and let us know if you continue to see any issues with projects that were displaying this error on open or preview.

    A complete list of issues fixed in 22.6 can be found here: https://helpx.adobe.com/after-effects/kb/fixed-issues.html

    Thanks again for reporting this issue,

    - John, After Effects Engineering Team 

  7. AE 22.4.0 Project Window Comp names cut-off last letter

    This morning I updated to AE 22.4.0. Now I'm noticing that in the project window, many of the names of compositions have the last letter in the name cutoff. But it only seems to happen when the length of the comp gets long enough. It doesn't seem to affect anything yet, but it's worth looking at.

    6 votes

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    6 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote

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    Resolved  ·  0 comments  ·  Compositing & effects  ·  Flag idea as inappropriate…  ·  Admin →
  9. Please Repair DNxHD output in Ae 22.3

    It 's no longer compatible with Avid. RGBA DNxHD HQX does result in black video on Avid.

    1 vote

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    2 comments  ·  Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  10. After Effects v22.3.0 DNxHD Alpha render broken.

    When rendering to DNxHD on 22.2.0 with an alpha channel, under format the options are None or Uncompressed. Both options work. On the latest release, the options are None or Compressed, if you choose compressed, no alpha channel is created, making it useless for creating titles for Avid. This needs to be3 fixed immediately.

    1 vote

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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  11. Bug Report: AE 22.2.1 Project considered corrupt in AE 22.3. Opens fine in 22.2.1

    I have an AE Project created in v22.2.1 that works fine in that version. If I update and try to open it in v22.3 I'm met with a message stating that the project is corrupt as I have too many cameras. If I rollback and open it in 22.2.1 the file is fine.

    Please help, I need to be able to update but also need to be able to work on this file.

    5 votes

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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all,

    This issue has been fixed in the 22.4 update of After Effects 2022, released today ( May 10, 2022 ). Please let us know if you continue to experience any issues opening projects after updating to After Effects 22.4.

    Thanks again for reporting this issue,

    - John, After Effects Engineering Team 

  12. Fix Chapter Markers in the Timeline panel - AE 2022 v22.3.0

    Shift+X (x = Numbers 1-6) does not create a marker in the Timeline panel as it should. Selecting 1-6 does not jump to existing markers as it should. This feature currently is only functional in v18.0 - which I am still using because of this. It's such an important feature to my workflow and process.

    Resetting Keyboard Shortcuts and specifically creating them again, with even different modifier keys, etc. does not resolve the issue.

    Help??

    1 vote

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    1 comment  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  13. Bug report: Scripting command to add comp marker with comment fails with CSelectron error

    in AE 22.2.0 (Mac), the scripting function comp.markerProperty.setValueAtTime() no longer works. It now results in the error CSelectronASSERT fail: CSelectron: layer is null

    I have a script with this function that has worked correctly in previous versions of after effects, but now results in this error. I have found no workaround.

    4 votes

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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  14. (BUG) aerender -reuse => Illegal argument flag | v22.1.1x74

    Please support it back or provide some info in the doc to explain why this option was removed ?

    2 votes

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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    This issue has been fixed in the August 2022 release of After Effects, version 22.6. In that version, you will need to grant aerender permission the first time you use the "-reuse" flag, but once that permission is granted it will continue to work.

    The full list of issues fixed in After Effects 22.6 is available here: https://helpx.adobe.com/after-effects/kb/fixed-issues.html

    Thanks again for reporting this issue,

    - John, After Effects Engineering Team 

  15. Bug Report: v22.1.1 Can not export PNG

    Can not export PNG thru render que. Works with AME.
    sRGB 16bit comp.
    Windows10...latest build...super-user workstation.

    10 votes

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    5 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  16. Bug report: Effects panel doesn't show up automatically when adding an effect

    Bug report: (started with After Effects 22.0 and still going on in version 22.0.1 and 22.1.1, on Macbooks (late 2018 i9 & late 2021 M1 proMAX)
    — The Effects panel you normally find on the left and who might automatically open when applying an effect on a layer DOES NOT show up. You have to manually activate it via Windows in the menu bar.
    Then, when the Effects panel is at last on your workspace, it doesn't switch automatically if the Project panel was already activated. Again, you have to manually click on Effect panel to show the effect you…

    2 votes

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    1 comment  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  17. Mercury Transit Preview still crashes in latest AE V 22.0.1

    After Effects V 22.0.1 still crashes while using a 3rd preview monitor via Mercury Transit.

    My setups: Mac Pro trashcan (Late 2013) 12 core with 64GB and AMD FirePro D300, now running MacOS Monterey. I have 3 monitors- 2 4K Dell P2715Qs over mini Displayport and a JVC DT-v24L1 broadcast preview monitor over HDMI

    Also occurs on new 2021 Macbook Pro 16 running Monterey

    Repeatable crash: Preferences-> Video Preview -> Enable Mercury Transit ->Video Device: Adobe Monitor 2: 1920x1080

    In a project that has different sized comps, say 1920x1080 and 1080x1080, AE will crash when switching between comps of different…

    3 votes

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    Resolved  ·  1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  18. Bug Report - Fractal effect not working properly in AE 2022.

    The Fractal effect (not the Fractal Noise effect) is buggy in AE 2022. It works fine until I try adding another effect to the layer. For example, if I start a new project, create a new comp, add a new solid layer, and then add the Fractal effect to it, it looks fine. But if I add a Glow effect to the layer (after the Fractal effect) the effect disappears.

    Almost all other effects will have the same result when used with the Fractal effect, but the bug is inconsistent. So If you have trouble recreating the issue, try adjusting…

    4 votes

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    4 comments  ·  Compositing & effects  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add a 'Go To File' button after each export in the Render Queue

    We need a pretty simple, and seemingly very obvious addition to the render queue:

    After each completed export in the render queue, please add a button that can take you immediately to the rendered file's location. I find it odd how this hasn't been included, and you can't even go straight to that file's location by right-clicking on the item in the queue.

    Also, would it be possible to add the ability to copy the folder location of one item in the queue, to the rest of the waiting, ready-to-go exports? Without having to manually click on each item and…

    1 vote

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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

    The link to the output file is there, but a bit hidden — twirl down the Output Module section and you’ll see a blue file path. Click this link to open the file location.

    File > Scripts > Change Render Locations will let you change all the queued items in one go, or you can shift/cmd-click individual Output Modules to select multiple exports to change at once.

  20. How do I disable cache frames when idle?

    I wish I could disable it when I want

    1 vote

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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