After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Exporting pro res 4444 + alpha bug

    Issue when exporting pro res 4444 with alpha directly from AE. When this file is taken into premiere, there are weird purple artefacts, this can be removed by changing the premultiply settings, but this looses some alpha and introduces black fringing. When the same comp is exported via media encoder, using the same settings, no such issue exists.

    2 votes
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    0 comments  ·  Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for reporting this bug. Our team is investigating the cause of this problem.

    This problem occurs when rendering from the After Effects render queue using premultiplied alpha. If you change the alpha mode to straight (in the Output Module Settings dialog, set the Color option to Straight (Unmatted)), the problem does not occur.

  2. Font Style is not working properly in Public Beta 17.6.0

    When trying to change font style it is acting weird and I cannot change it on Macbook Pro late 2016

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for filing this bug. I can confirm that in After Effects Beta, version 17.6 build 20 (current on 19 Nov 2020) on macOS 10.15.7, when selecting the font style in the Character panel the first style in the menu is chosen regardless of which style you clicked on.

    This problem does not occur in After Effects Beta on Win10.

    We will investigate this bug for a future update.

  3. Thai Vowel Character not support

    Hi,

    I find out the new update Adobe After Effect 2020 On Mac not support Thai Upper row Vowel character on the last letter in the sentence. ,( it's show normal inside the sentence. But if the Vowel character is the last letter the character will now show

    1 vote
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Rename master properties feature

    Can AE follow the lead of XD, Figma and Sketch and rename this feature?

    Context: https://twitter.com/zoink/status/1285602382169214976?s=20

    2 votes
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  5. AE CC 2020 (17.0.2): Transform Effect Glitch on Render (Rotation)

    AE CC 2020 17.0.2 Build 26
    macOS Catalina 10.15.3 (19D76)
    MacBook Pro (16-inch, 2019)
    2.4 GHz 8-Core Intel Core i9
    64 GB 2667 MHz DDR4
    AMD Radeon Pro 5500M 8 GB

    There is a glitch that is especially noticeable with the TRANSFORM effect in AE CC 2020. Easily reproducible:
    New composition
    New solid
    Add transform effect
    Add rotation keyframe
    Add second rotation keyframe further down (1x cycle)
    Render

    There are random black glitches on rotation. This does not happen with the native transform (non-effect version).

    Does not appear to be reproducible with RX580 in 10.14.6.

    Issue disappears with Mercury Software…

    1 vote
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    Under Review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Preview window stuck in bottom right corner

    Using After effects 2020 on a iMac (21.5-inch, Mid 2011). The preview window is stuck down in the right corner. Can only see half of it.

    1 vote
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    Under Review  ·  1 comment  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  7. HEVC GPU DECODING ON WINDOWS

    Please make HEVC GPU decoding available on windows 10 machines

    6 votes
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    Under Review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Renaming things updates them in expressions, unless there is a Try/Catch expression involved

    I have an expression that links to another layer. When you update a Layer name or Property name, then that name is updated in all the expressions that use that name (Extendscript calls this autoFixExpressions).

    However, if an expression contains a Try/Catch statement, then no matter what, the names won't update in the expression (almost like AutoFixExpressions doesn't work if the expression contains a try/catch).

    I'm not sure how I haven't encountered this before, as try/catches are useful just incase links are broken or are missing. I've posted this to Reddit, asking if this is a bug or a 'just…

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Submitting a bug which continually crashes After Effects

    I have discovered a bug in After Effects. Here you have a few very simple comps nested inside each other - no matter that happens, when I double click on ShieldShoppingBag comp and try to interact with ANYTHING inside the comp, timeline, layers etc, AE crashes without warning. Please look into this and fix!

    macOS Sierra
    iMac (Retina 5K, 27-inch, Late 2015)
    4 GHz Intel Core i7
    16 GB 1867 MHz DDR3
    AMD Radeon R9 M395X 4096 MB

    Adobe After Effects CC
    Version 16.0.1 (Build 48)

    2 votes
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    Under Review  ·  0 comments  ·  Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  10. For the love of God fix the disappearing render que PLEASE

    When compositions are open in the timeline, the render que disappears when pressing the render button. Why does this happen, it never used to until some iteration of CC...
    It's annoying, makes it hard to see the render progress and you CAN"T CANCEL A RENDER. We shouldn't have to close every timeline open to see a render happening.
    Pretty basic stuff Adobe, come on!

    3 votes
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    3 comments  ·  Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for filing this bug report. We are investigating a fix for this problem for a future update to After Effects.

    The conditions under which this problem occurs had eluded us for a long time. Only recently were we able to observe the combination of factors that are required to cause this problem:
    - This happens on macOS only, not on Windows.
    - The After Effects UI is spread over multiple monitors.
    - The Render Queue panel is in a floating window outside of the main After Effects application window.
    - That floating window is on a different monitor than the main application window.
    - The Render Queue panel is docked in this floating window with either the Timeline or Composition panels.
    - When you start the render queue, a modal dialog (a progress dialog or a warning dialog) appears over the main application window.

    When all of the…

  11. 1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  12. BUG: JSON footage files do not auto reload when written by ExtendScript

    If a valid json footage asset is imported into a project and used for Expression data in a layer, and it is subsequently overwritten by an ExtendScript process, After Effects CC 2019 will not auto-refresh the JSON footage item in the project nor in any layer referencing the JSON footage layer. Choosing "Reload Footage" on the json footage item does not seem to do work either — this this did work in CC 2018. However, if focus is removed from AE, and a different process opens and overwrites the source of a JSON footage item, then focus is returned to AE,…

    4 votes
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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for posting this bug, Arie.

    After an extensive back and forth with our developers, we’ve concluded that yes, there’s a bug here. We’ll need to investigate further what’s going on, but the problem appears to connected to the fact that it’s a script, being run by After Effects, that is updating the JSON file.

    There was some confusion as to whether we’d expect this to work automatically, without manually calling the Reload Footage command (either in the script or via UI), but that the behavior changed between releases of After Effects tells us that something in the code changed and we should understand why.

  13. 8 votes
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    8 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Stroke and Cinema 4D render

    When a stroke is applied to a shape on a 3D layer and the Cinema 4D renderer is selected, when trim paths is used the width of the stroke changes. When the Classic 3D renderer is used, this does not happen.

    2 votes
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    0 comments  ·  Compositing & effects  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for filing this bug report, and for sending us the project file.

    Our engineers are examining the problem. Regarding the project you sent, they gave this feedback:

    This problem is independent of using Trim Paths.

    The problem can occur with shapes or text converted to Shapes, as in the provided project. With the CINEMA 4D renderer the Shape stroke width does not match the Classic 3D renderer – there is both a stroke symmetry shift around the path, and size can vary as well.

    The stroke mismatch is typically quite small. However, the provided project has Transform > Scale set to over 300%, thereby exaggerating the problem.

    To work around this you could avoid using a large scale value on the shape layer. Adding scale per shape path almost eliminates the problem visually, but is impractical to do for each shape.

    Another workaround could be to maybe prep the…

  15. Home panel has cut content

    Home panel has cut content and it doesn't change when resizing the window.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for filing this bug report.

    This is a known problem that we are investigating for a future update to After Effects. The problem happens when you migrate preferences from an earlier version of After Effects.

    If you reset the preferences for After Effects (hold Command/Ctrl + Alt/Option + Shift during application startup), this problem will go away.

  16. Pasting from Premiere bug - Duration change and no "Paste At Current Time"

    Being able to paste from Premiere into After Effects is awesome, but there is a bug when pasting footage/audio from the Premiere timeline into an already existing composition in After Effects. The After Effects composition will automatically change duration without your input and it won't respect "Paste At Current Time". Do this to re-create the problem.


    • Create a new After Effects comp, either from Premiere's "Replace With After Effects Composition" feature, or an independent project. Make it something like 10 seconds.

    • Copy any footage or audio clip from a Premiere timeline into an After Effects composition. But make sure the…
    5 votes
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    2 comments  ·  Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  17. Crash-related CRLOGS-Files fill up OS-drive

    The latest AE Version is dumping huuuuge CRLOG-Files on the OS-Harddrive after crashing (which as everybody knows happens quite a lot).

    The Files can reach 20-35gb each. These files are meant for UPLOAD and this is unacceptable.This concerns workflow AND data-privacy. ADOBE just wanted to upload 120gb of my data to their servers from my workstation. This is NOT acceptable.

    WHAT ARE YOU UPLOADING THERE ? This is way more than just Crashlogs !!!

    And this is blocking my OS, my upload-feed and slows my system down.

    This is a perpetuum mobile of ****: AE crashes all the time, then…

    2 votes
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    4 comments  ·  Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for filing this bug report. We are investigating the problem.

    You can safely delete the CRLOG files from your system. These are crash log files that are supposed to be automatically deleted.

    You can change your Adobe crash report preferences from within any Adobe application by choosing Help > Adobe Crash Reporter.

    Edit: Can we contact you for more information, via the email address you used when you filed this report? Thanks.

  18. Team projects should save a local version too.

    Team Project cloud is very unstable, I lost days of work in Team Projects that simply got empty. A local cache would certainly have avoided that.

    3 votes
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    Under Review  ·  0 comments  ·  Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  19. AE CC 2019 Speed on Mac

    Just updated to After Effects CC 2019 V16.0.0. MacOS High Sierra, latest iMac with enough of RAM and supported GPU. Preferences resetted. CC 2018 works like charm without speed problems.
    Anybody else experiencing a total slowdown of the UI with the new AE version?
    Everything feels like frozen and AE is practically useless.
    Sorry, cannot work with this. Returning back to CC 2018.

    If this is not a general fault, any bright ideas what to do? Please...

    15 votes
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    3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  20. Ellipse Path Closing with Trim Paths

    There seems to be a bug when working with parametric ellipse paths in tandem with trim paths.

    It only seems to occur when the Start or End properties in the trim path are set to 50%, while the other is set to 0%. I've attached a couple videos for reference.

    When the ellipse path position is adjusted the ellipse path will occasionally close itself, resulting in an unwanted half-circle. The half circle is a result of the Start property set to 0%, and the End property set to 50%. However, when the values are swapped (Start: 50%, End: 0%) it…

    4 votes
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    Under Review  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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