After Effects

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  1. Pan behind tool is very hard to use with 3d layers.

    It takes multiple tries to grab it. Sudden frustrating problem after today's update.

    2 votes

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    0 comments  ·  Animation  ·  Flag idea as inappropriate…  ·  Admin →
  2. BUG: AE 8.2.1 on macOS 11.4 on MacPro6,1 2 AMD FireProD700

    if one is moving a Layer in the Composition View it wiggles around.
    if you build a motion path with the layer it wiggles around until the preview is rendered.
    if you put of "Hardware Accelerate Composition, Layer and Footage Panels" it gets much better but is still present. This shows on our MacPro6,1 an on our iMac17,1. On newer hardware such as iMac19,1 it is not present.

    1 vote

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    Needs More Info  ·  2 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  3. Crop Using Region Of Interest not working

    I expect to output only the Region Of Interest, but Ae just outputs the complete Comp.
    Look like the Output Module does not communicate with the set Region Of Interest. (see screenshot).

    2 votes

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    Needs More Info  ·  2 comments  ·  Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  4. Import multiple image sequence in one go

    When importing multiple image sequences (by pointing to one frame, just like when importing only one sequence), Ae imports only the single frames, not the sequences.

    2 votes

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    Needs More Info  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Get rid of 'More Options' button in Interpret Footage

    Since... well, forever... the 'More Options' button in the Interpret Footage dialog has only ever been applicable to Vector footage (Illustrator/EPS) and then has only ever contained one parameter, the antialiasing quality (correct me if I'm wrong?) As such, it's dumb to have to click a button just to open up ANOTHER dialog that only contains 1 option.

    Please move the Antialiasing menu out into the main footage dialog, replacing the More Options button. Ghost it when it's not applicable like everything else.

    See attached mockup.

    2 votes

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    1 comment  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for filing this request.

    The More Options button is used for more than vector files. The most common use case is for raw video formats, such as RED, Arri, Sony, Canon, etc. There are some other cases, but I don’t have them catalogued in my brain.

    What I’m hearing from you is that the step to get to specific settings for AI/EPS files is an extra click that you’d rather not do. There’s a variety of ways I imagine we could solve this in the UI, everything from trying to make the Interpret Footage dialog accommodate footage-specific custom panels (difficult), to a more accessible menu command for the More Options button, or something else entirely.

    In your ideal world, how would you like to see this work in the UI?

  6. 3D preferences keep resetting after restarting application

    Every time I go to preferences to turn off 3D Camera Navigation Gizmos the checkbox is checked again the next time I restart After Effects. I'd rather keep the composition markers shortcuts on as my default. Changing my keyboard layout also does nothing as preferences seems to override keyboard layouts.

    AE Version 18.2.0 (Build 37)
    Windows 10 Pro Version 20H2
    Intel Xeon X5670 Dual 2.93GHz Processors
    128GB RAM
    NVIDIA GTX Titan X 12GB

    3 votes

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    2 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for reporting this bug. I’m not experiencing this problem on my machine, so I’d like to explore this further with you. Can you please tell me:

    What languages are your OS and After Effects are running in?

    I’d like you to try resetting the preferences, and if that doesn’t solve the problem, I’d like to get copies of the preferences files in the before/after states. Please follow these instructions:

    1. In After Effects, open Preferences > General. Click the Reveal Preferences in Explorer button at the bottom. This will open the folder where the preferences files are.
    2. Quit After Effects.
    3. In the preferences folder, navigate up one level. This will be the Adobe/After Effects folder and you’ll see folders for each release of After Effects that you’ve used on this machine (18.0, 18.1, 18.2, etc.). Move (don’t copy, just move) the 18.2 folder to your desktop…

  7. Draft 3D Crash on 18.2.0

    New bug on latest update.

    I'll work in Draft 3D for ten minutes or so before suddenly my GPU goes from 0%-12% straight to 100% and locks there. After Effects suddenly throws some kind of task to my GPU that prevents anything else from happening. After this state becomes active, turning off Draft 3D/switching to adaptive res does nothing. No way to break whatever task AE has sent to my GPU without end task'ing AE. AE does not hang, but chuggs along as one would expect when the GPU is maxed out.

    No clear activity causes this. It seems to…

    2 votes

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for filing this report.

    To understand how After Effects is getting into this crashing condition, we need to profile what it’s doing when it crashes.

    The easiest way is if you could send us your project so we could attempt to recreate the crash ourselves.

    David, do I have your permission to contact you via the email address provided on this site?

  8. Please make Track Matte (and other basic tools) 32bpc

    When blending between two layers using a track matte (luma) and exporting to full float EXR - from a 32bpc AE setup - then as soon as the part of the shot where the track matte starts to get used, the file sizes drop heavily - indicating loss of information (I'm creating a loop, so it's not like I'm fading from tons of detail to black - I'm fading from tons of detail to tons of detail). All of my layers inside AE have effects on them that should be good for 32bpc (no warning flags in the effects).

    2 votes

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    Needs More Info  ·  1 comment  ·  Compositing & effects  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote

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    Needs More Info  ·  3 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  10. BUG: After Effects 2020 and 2021 cannot open seq files from server

    AE 2020 and 2021 can't open any sequences what include image files that show file size on disk: 0 bytes.
    On server Data Deduplication changes that size on disk to 0.

    it wasn't problem with AE2019
    Please fix that

    1 vote

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    Needs More Info  ·  2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. interpret Footage -> Premultiplied not working

    My Prores 4444 Footage w Alpha that is premultiplied on Black, only acts normal when I am in Half resolution preview. As soon as I switch to Full Res or Render, the Alpha is treated as Straight/Unmatted.

    Interestingly… if I select the interpret footage option "invert Alpha", the Alpha is only inverted when previewed at Full Resolution, not at reduced resolutions.

    When I employ the workaround of adding the effect "Remove Color Matting" (Black) myself manualy, I also get very weird halos and artefacts when previawing at half resolution, which are not a side-effect of simply downscaling.

    This occurs in…

    1 vote

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    Needs More Info  ·  1 comment  ·  Compositing & effects  ·  Flag idea as inappropriate…  ·  Admin →
  12. Assertion (0) failed (DEBUG)

    I have this error all the time! I can´t work. I did an entire project and now this happens all the time.

    3 votes

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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for posting this report.

    Our devs looked at your screenshot, and this looks like a case where your GPU is running out of memory. Normally we expect After Effects to self-manage in this situation, or at least to give a better error message, so we do consider this a bug.

    To diagnose this further, we need your help. We need more information about your hardware and how After Effects got into this situation. Could you please tell us:
    - About your GPU. Manufacturer, model, VRAM, and driver version.
    - Does the problem persist if you restart After Effects, or failing that, when you restart the computer?
    - What other apps do you have running at the same time? Does the problem occur if you quit them all? (Including web browsers, which are notorious for consuming VRAM.)

  13. sourceRectAtTime is delayed in v18.1

    When changing the source text (by keyframes or expression), the width and height values are delayed by a few frames. The sourceRectAtTime expression was working perfectly in the previous versions

    2 votes

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    Needs More Info  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. [BUG] Can't open subcomp

    AE 18.0.1 won't let me enter a subcomp upon doubleclicking it's layer. The error message states "Can't open layers with collapsed transformation. Oh boy 😞

    2 votes

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    Needs More Info  ·  1 comment  ·  Compositing & effects  ·  Flag idea as inappropriate…  ·  Admin →
  15. 2 votes

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    Needs More Info  ·  1 comment  ·  Animation  ·  Flag idea as inappropriate…  ·  Admin →
  16. Please bring back features

    Please bring back features like "select single view" in viewer settings. It is crucial for those, who are working with 2D animations on small screens and need more screen estate. I've uninstalled version 18.0 and using older v17 until the feature returns. Thank you!

    2 votes

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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Tomas,

    Can you please explain further which option you’re missing? There were a few changes made in After Effects 18.0 that you might be referring to, and I think there might be a translation problem.

    In After Effects 18.0, the toolbar in the Composition pane was updated to reduce clutter and improve 3D workflows. Details are here:
    https://helpx.adobe.com/after-effects/user-guide.html/after-effects/using/whats-new/2021-2.ug.html#ImprovedCompositionToolbar

    One thing that was changed is that 3D controls now only appear if you have a 3D layer in the comp. We’ve heard from a number of folks that the View Layout menu (selecting 1/2/4 views), which is part fo the 3D controls, is being missed. In the latest releases of After Effects Beta, which you can install via the Creative Cloud app, the View Layout controls are now also accessible via the View menu; you can access these options at any time without a 3D layer being present. Please try…

  17. Time Ruler Bug

    The Time Ruler bug I read about from 2017 is still happening in my app. I'm unable to see the Time Ruler in seconds. in Ae current version

    1 vote

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    Needs More Info  ·  3 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  18. Scripting Bug - Duplicating layers with layer controls

    I'm using a script I sell to make a grid of layers. For some reason, if there's an expression on the layer that I'm duplicating that points to a layer control on the layer or on another layer, it locks up After Effects completely. I can replicate the issue at will.

    I assume it's because After Effects doesn't know how to reference the expression as it copies? If I disable the expression, it works.

    1 vote

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    Needs More Info  ·  2 comments  ·  Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  19. After effects 2021 hangs on composition opening

    AE 2021 hangs when I load compositions in the project.
    If I move to a different composition or go inside a nested composition it doesn't matter - the program will hang - only force quitting will help.
    Makes this version unusable.
    I have older versions of AE and it works fine.
    I use macOS Catalina
    happens randomly on new projects as well as old ones.

    7 votes

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    Needs More Info  ·  19 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  20. [BUG] Draft 3D not working

    Updated to 18.0.1 today. New Project. Draft 3D button is clickable, but nothing ever happens. If hovering the button, it says 'enable hardware accelerated panels in prefs/display', yet I got that already on. Could anybody help? What did I miss? Does the GPU or driver version matter?

    2 votes

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    Needs More Info  ·  3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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