After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

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  1. BUG: Guaranteed crash with Key Cleaner

    Today I found a way to instantly crash After Effects.

    Firstly, download this project file:
    https://drive.google.com/file/d/1efyISxGU4DHnSgWv13jXotne-iTDBeoz/view?usp=sharing

    (It doesn't properly attach this file for some reason)

    Secondly, drag key cleaner onto the top layer.

    After Effects instantly crashes for some reason.

    I suspect it might be something to do with the way Key Cleaner handles color, but I can't be sure.

    1 vote
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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  2. Fix the **** 17 :: 19 overflow error. No real number should ever be allowed to save where an integer is expected.

    Fix the **** 17 :: 19 overflow error. No real number should ever be allowed to save where an integer is expected.

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  3. Preview issues with Rtx 3090

    When I select my gpu as the render device and start previewing my video I get audio popping on my Go xlr mini. But when it's in cpu mode there's no issues.

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  4. rotobrush crashes on m1 macbook pro

    Hi, I've read on other issues of when rotobrush crashes on first stroke. This is NOT my issue. I'm able to generate as many strokes as I want.. but only on the first frame. As soon as I move forward (or backward), AE crashes. Help!

    I am using the latest AE on the M1 Macbook Pro — I've attached my specs.

    4 votes
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  5. 2 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  6. EXR sequences won't reload/refresh

    I usually render image sequences from C4D, load the first few frames and then have AE reload/refresh the new frames as they are rendered.

    For some reason this is not possible with EXRs (PNG sequences are working fine) I have to manually replace the footage with the same sequence or it won't load the new frames.

    I tried this with versions 17.1.2 - 17.1.3 - 17.1.4 - 17.5 and 17.5.1

    I also tried deleting the preferences and trying that again but no luck.

    I did notice this behavior when loading multiple sequences at once made it worse

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  7. Tracker analysis can't be stopped after it has run for a few frames

    I'm running motion tracker analysis on a clip that moves a lot, so there's a decent sized search area. Each frame takes a few seconds to analyze. That's not a problem ... the problem is, once I start the tracker analysis using the play button (forward or backward), I can't stop it. Another user had a workaround, which was closing the AE window from the Windows task bar, but AE crashes instead of asking me to save.

    If I hit "play" to analyze and quickly click the square, I can stop it. But if I click "play" and wait 10-15…

    1 vote
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  8. Dynamic Link ruins Camera Tracking

    While Analyzing a long clip, a Dynamic Link message pops up, and stops analyzing.

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  9. After Effects occasionally opens under Mac menu bar with redraw error

    it's broken. can't use the menu at all. macOS big sur, latest AE, MacBook Pro 16 2019

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  10. After Effects 2020 crashes randomly when scrubbing the timeline.

    Once or twice a day After Effects crashes when I scrub in the timeline.
    There is no specific event when this happens. It might be when Autosave tries to save while I'm in the progress of scrubbing.

    17.5.1 Build 47

    Win 10 64bit
    i7-6900K
    MSI GTX 1070 Gaming X OC
    32 GB RAM

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  11. Roto brush crashes AE when using 4k footage

    There’s a bug in After Effects whilst using the rotoscope brush on 4k footage in full res. It completely crashes AE.
    My footage is in MXF format
    3840x2160
    25fps
    Trillions of colours AVCi Rec 709.
    This has been an issue for multiple versions of AE now. Happens using roto v 1 & 2 in Standard and Best. The only workaround I've found is using it in Half res.

    My computer is:
    iMac Pro
    3 GHz 10-Core Intel Xeon W
    32GB memory
    Radeon Pro Vega 64 16 GB
    mac OS 10.15.7

    1 vote
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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  12. Bug in adobe products

    upon startup, all adobe programs display this error attached

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  13. BUG: aerender.exe log file ends abruptly (now and then)

    Using aerender.exe to render a bunch of files I find that every randomth seldom time the log file output of aerender.exe (using -l logpath.log) will end abruply, without the last few lines that typically go:


    PROGRESS: 18.11.2020 12:21:14: Starting composition “{{RENDER_ME}}”.

    PROGRESS: Render Settings: Best Settings
    ..
    PROGRESS: Time Span: Work Area
    PROGRESS: Start: 0:00:08:04
    PROGRESS: End: 0:00:11:12
    PROGRESS: Duration: 0:00:03:09
    ..
    PROGRESS: 0:00:11:11 (83): 0 Seconds
    PROGRESS: 0:00:11:12 (84): 0 Seconds
    PROGRESS: 18.11.2020 12:21:16: Finished composition “{{RENDER_ME}}”.

    PROGRESS: Total Time Elapsed: 2 Seconds


    Instead the render job apparently finishes, but the last few lines are not being logged, so…

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  14. System wide hang ups

    Clicking doesn't work while Adobe AE is not responding click get registered but only take effect after AE starts responding again.

    2 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  15. Stop working on features and make it stable becouse its a piece of junk.

    Dont just tell people to go do a workaround for issues.
    Fix the issues.

    I reguralry spend a third of the time each day on the program's inability to perform.

    Granted Our teachers are idiots making us do vfx compositing in a program thats made for

    5 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  16. Unspecified Drawing Error - Mac OS Big Sur

    Can't escape this error after updating to OS 11.0.1 (20B29).
    Deleted my user preferences. Uninstalled AE and reinstalled. It keeps popping up.

    2 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  17. There is an issue with Key Cleaner.

    After Effects crashes unexpectedly after applying key cleaner weather you use Keylight or color range without a message or warning.

    3 votes
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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  18. AE 17.5.0 hangs on opening a simple project

    After launching AE 17.5.0 and trying to open a simple project AE hangs and I had to force quit the application. After launching AE a second time I could open the project without problems.

    Please find attached the crash report: https://fromsmash.com/4pzDgw5gFu-dt

    AE 17.5.0, MacOS 10.15.7

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  20. New MAXON Cinema 4D File --> After Effects: AEGP Plugin CINEWARE SeceneLayer: Cineware AliveThread- Execute failed (5027:12)

    AE Version 17.5.0 (Build 40) Cinema 4D S22
    I have Deinstalled C4D and After Effects and Reinstalled After Effects
    For the first time the issue is gone, but after installing Updates inC4D
    (22.123 and S22 Content Libraries - LIte the same Problem:
    EGP Plugin CINEWARE SeceneLayer: Cineware AliveThread- Execute failed (5027:12)

    1 vote
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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
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