After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Fix the lags!

    Whenever I precompose, split layer, or move the playhead one frame forward or backward, it takes three seconds from me pressing the hotkey to the command being carried out... and often precomposing will cause After Effects to crash.This happens regardless of if have hardware acceleration turned on or off. It feels like I am using AE on a computer from 10 years ago, even though my machine is overspecced for After Effects.

    I have been through the Adobe Customer Care pipline (where's my purple heart?) and they have determined that it is not an issue on my end, but an…

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  2. Crtl + Alt + M

    Shortcut ctrl+alt+m (add to adobe media encoder queue) has not worked since 2018 in Windows. Nothing happens. I test on several different computers

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  3. What kind of expressions let project slow?

    Hello guys!
    I know some expressions let the project in AE or Premiere Pro (mogrt) slow. Searching on internet I've found expressions like valueAtTime, sourceRectAtTime or those who eval layer index. Well, I know too that code like "if else" statament let code slow as well. I would like to know if is that all true and if possible, to know what kind of code/expressions would be interesting to avoid in order to keep MOGRT or even after effects projects better in performance. Thanks in advance!

    1 vote

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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  4. Resolver problema Wacom

    Trava ao usar o com a caneta Wacom... mudo para o mouse USB e funciona, com a caneta não consigo nem mexer direito. Estou usando o sistema macOs Big Sur, e o drive da mesa Wacom está atualizado.

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  6. After Effects Software Bug - Version 18.1.0 (Build 38)

    In this build, there's a bug that causes this error: "After Effects error: could not parse mask shape on clipboard." This occurs when ever there is any content from Illustrator in the clipboard. The error repeats consistently until the clipboard is replaced with non-Illustrator content. Please fix.

    2 votes

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  7. No preview playback under 5 fps

    In After Effects CC2020 (Windows 10), I get no playback when I set the preview frame rate below 5. At 5 fps the preview works, anything below it doesn't.

    2 votes

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    Needs More Info  ·  2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  8. time to add items to the render queue from AE to ME takes too long+ freezes

    Items added to the ME queue from AE or PR take a long time, and often freeze one or all adobe programs using the task.

    ME needs to be sped up and sped up to work better with PR and AE, so using it to render is actually faster than just rendering from AE or PR.

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  9. Doesn't start rendering

    I press "Render" and it sits at 0% for too long for me to wait. Cores power up though, all of them, to about 50%, but nothing seems to happen.

    After Effects Beta build 23
    iMac Pro
    Big Sur 11.2.2

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  10. Each Character Animator import into AE splits available RAM memory

    I work on e-learning projects animated in Ae with some scenes using scenes prepared in Character Animator.
    Last project had 14 scenes from Ch imported via Dynamic Link into Ae. The more imports, the shorter preview time was in timeline. With 64 GB of RAM, 56 GB reserved for CC apps, and 6 GB for system and only Ae in memory I had only 12 seconds of preview and RAM for preview finished! On machine with CPU Intel i9 10850K, 64 GB RAM (DDR4 3200), GPU: nVidia RTX 2060 6 GB DDR6, 3 SSD: 2 x very fast M2 PCIE…

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  11. eGPU on Mac makes AE extremely sluggish and laggy

    I added a Radeon 5700XT graphics card in a thunderbolt eGPU enclosure to my iMac Pro. This has been supported in macOS since 10.13 High Sierra. I am now running 11.2.2 Big Sur, with the current version of After Effects. We all know it's too much to ask for AE to utilize this extra GPU power, but can I at least run the program normally? I cannot even get a smooth RAM preview while having the eGPU connected. The checkbox to "Prefer External GPU" in the get info dialog does not change anything. In fact it seems worse when I…

    1 vote

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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  12. Performance for Automation

    Please fix performance for Automations with .csv datasheets.
    It's horrible that you need to save/load for minutes to use it.

    1 vote

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  13. project open got a lot slower in AE 2020 17.7.0

    After the update projects open a lot slower than previous versions on the same system.

    macOS Catalina 10.15.7

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  14. After Effects (and Media Encoder) RAM not freed after project closed (specially with javascript expression engine)

    UPDATE : This problem seems to happen mainly with the javascript expression engine (and not the legacy extendscript expression engine)

    Hi everyone,

    We've noticed a weird RAM behavior in After Effects 2020 (17.5.1 - Build 47) and Media Encoder (14.0.1 - Build 70). When closing and opening a project multiple times, After Effects’ RAM usage is continuously growing especially when the project contains expressions (even the simplest one). Closing the project and purging memory (and Disk Cache) do not reduce the RAM usage! The only way to make the RAM usage drop seem to be closing After Effects! The same…

    14 votes

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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  15. M1 chip compatibility

    The rotobrush causes an immediate crash with the M1 chip. Would love to see this fixed ASAP.

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  16. space preview is either lagging, skipping frames, or playing incorrect frame rate

    I'm having real issues with the using the space bar to preview. It is like it is skipping frames or playing an incorrect frame rate. This is just moving a shape layer across the screen so it shouldn't be a performance issue.

    With testing, setting up 0 on the numpad and shfit+space to the same settings, they both playback absolutely fine, so it's only spacebar that is having the issues.

    AE version 17.6
    Mac OS 10.15.7

    EDIT - it looks like it's being caused by having 'show overlays and layer controls' enabled

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  17. Improve speed whilst masking

    Working in 4K full res. I duplicate my footage layer. Use the pen tool to start creating a mask. With the mask set to the default 'add' after a while the tool gets laggy. If I change the mask from 'add' to 'none' the toll works in real time. It would be great for the mask tool to work lagg free all the time

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  18. Feature request: Choose which GPU is used for acceleration

    I have 3 GPUs in my system for 3D rendering.

    After effects chooses the only one I do not want to use!

    Could you add a dropdown in the Display prefs to select which GPU is used for hardware acceleration?

    Thanks

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  19. Ram preview still doesn't work

    Ram preview has been broken since you overhauled it in what 2016? Still doesn't work. Wth?

    1 vote

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    Needs More Info  ·  3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  20. Very Slow Render with Shape Layers, Master Properties and .csv file

    Super slow render using shape layers with Master Properties and .csv file.
    i7-6950X 10C-20T using only one core to render and 1080ti at 2%
    3 minutes 1920*1080 is rendering 50 minutes

    Can't Attaching Project file!

    https://we.tl/t-FeRGIkXJ1E

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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