After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

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  1. 3d workspace

    The camera views option is only available when there is a camera present. However, sometimes I open a comp with no camera in the scene and the viewer is locked to 2 or 4 panels. Would like to stop this without having to add a camera, change the view, then delete the camera

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for filing this request. The issue you’ve described has been addressed in the latest releases of After Effects, with more refinements available in After Effects Beta.

    Please update to the latest release of After Effects (the current release in version 18.4.1).

    For a summary of the changes, please read this post:
    https://community.adobe.com/t5/after-effects-beta-discussions/feedback-request-changes-to-3d-view-settings-for-new-comps/td-p/12216674

    Summary of the changes relevant to your request:

    • The 3D View Layout menu (i.e., 1, 2, or 4 views) is now accessible via the application View menu > Switch View Layout.
    • When you create a new comp, it will always be set to Draft 3D off, View Layout at 1 View, and 3D View at Active Camera (Default Camera).
  2. BUG: Cant paste text from other apps into After Effects

    Since the last update I cant paste text from other apps (browser, word, etc) into After Effects. Looks like AE doesnt recognize I have something in my clipboard. CTRL+V doesnt work, if I go to "edit" the paste option is greyed out.

    Using latest AE (v18.4) on Windows 10.

    If I revert to v18.2.1 everything works as it should.

    80 votes

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    48 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi everyone,

    This bug has been fixed in the latest version of After Effects 2021 ( 18.4.1 ). See https://helpx.adobe.com/after-effects/kb/fixed-issues.html.

    Please install the latest version and let us know if you are continuing to see issues with pasting from other applications. You should no longer need to use the workaround of opening After Effects first before selecting a project file; pasting into Text layers should work when opening AE by double-clicking a project file.

    Thank you all again for reporting this issue,
    - John, After Effects Engineering Team

  3. BUG: AE 18.2 on Macs cannot read jpg sequences: file format module could not parse the file (45 :: 36)

    I am a template creator. My customers who are using Macs cannot open my After Effect projects that use jpg-sequences. I received the error from 3 customers and one colleague who has access to a mac did confirm it to me. JPG sequences cannot be opened on AE 18.2 on a Mac. On windows, it works fine.

    The error message is
    After Effects Error: the file format module could not parse the file (45 :: 36)

    Please fix this bug asap.

    37 votes

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    36 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    This issue has been fixed in the latest After Effects 2021 release ( v18.4 in July 2021 ). Older projects with JPEGs and JPEG sequences should open and render as expected. If you continue to experience this issue, please let us know here or in a new UserVoice report.

    Cheers,
    - John, After Effects Engineering Team

  4. I want to get the values ​​of Duration, Stretch, outTime of a layer with an expression

    Currently, there is no way to get the Layer's Duration, Stretch, and outTime values ​​in an expression.
    I want you to add this method to Expression.

    1 vote

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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Bug in 17.7: unable to open .hdr radiance files

    Starting with version 17.7, AE (and Premiere) fails to open any .hdr file with error message: "After Effects error: Couldn't find main entry point for Radiance.8BI (48::72)" and "After Effects error: unbalanced unprep. (48:30)".

    This bug is not present in 17.6, nor in the latest beta. When persisting with version 17.7, one workaround is to use Photoshop to convert the HDR file to an EXR, which does work properly.

    6 votes

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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bug: aerender command line rendering broken in 17.5

    After updating AE to 17.5 aerender stopped working with the error:
    "aerender ERROR: After Effects can not render for aerender. Another instance of aerender, or another script, may be running; or, AE may be waiting for response from a modal dialog, or for a render to complete. Try running aerender without the -reuse flag to invoke a separate instance of After Effects"
    Re-installing the previous version makes it work again. Please Adobe, I am not asking a lot here. But especially after outlawing older versions, please at least stop breaking things with updates. That would be just great.

    Thanks.

    1 vote

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Change the camera rotation tools back!

    What happened to the orbit camera option? You used to have a tool that did all three camera movements with all three buttons on the mouse and now they are 3 separate tools?! Why fix something that isn't broken? That was a marvelous tool that's been in after effects forever and worked just fine?! Please change it back in the next update! Thanks

    1 vote

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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    The universal camera tool has moved to a keyboard shortcut for faster access. Hold alt/option and use your mouse buttons to navigate (left = orbit, middle = pan, right = dolly, same as before). This means you can now access the camera navigation anytime, without having to switch tools.

  8. Rotation tool seems broken

    With the latest version (17.1.3) the rotation tool freaks out when using it for the layer transform rotation. Somehow it does work fine for parametic shapes. Just by dragging a little bit, it rotates like 2000 times.

    50 votes

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    27 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. AE 2020 - double click on footage opens a blank screen; no roto brush; just a small black frame in the upper corner. Huge issue.

    It's a bug, not a feature request - double clicking on footage in a comp opens to a blank white screen with a small black rectangle border in the top left corner, no footage. OSX 10.14.6, Mac Pro 2013, 64GB RAM

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. scroll through fonts with arrows (v17.0)

    In version 17.0 it seems like the ability to preview fonts with the arrows keys is, once again, broken. It's crazy how much this slows down a workflow. Can we get this fixed please?

    11 votes

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    9 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. [BUG] When a new keyboard shortcut file is generated, i and o for layer in and out points don't work

    When a fresh shortcut text file is made in CC2020, then going to in and out points doesn't work when pressing i and o. Tested by using a previous custom shortcut text file which works fine. Then removed to generate a new fresh one and the buttons don't work

    AE version 17.0.0
    Mac OS 10.14.6

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. 68 votes

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    36 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Go to layer in-point and out-point (shortcuts I and O on layers panel) on AE 2020 not working.

    Updated to Ae CC 2020 and going to the beginning or end of a layer isn't possible because the shortcuts (keys I or O) are not working.

    19 votes

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    23 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. AE always crashes when this process is performed // この工程を行うと必ずAEがクラッシュしてしまう

    AE always crashes if you do the following procedure.

    1. Launch AE
    2. Create New Comp
    3. Creat New Solid
    4. Duplicate the Comp
    5. Open the duplicated composition
    6. Lock the cloned composition viewer
    7. Open the first composition you created in the timeline tab
    8. Center the anchor point with the shortcut
    9. crash.....

    以下の手順を行うと必ずAEがクラッシュします。
    1. AE を立ち上げる
    2. 新規コンポジションを作成
    3. 新規平面を作成
    4. コンポジションを複製
    5. 複製したコンポジションを開く
    6. 複製したコンポジションのビューアをロックする
    7. 最初に作ったコンポジションをタイムラインのタブで開く
    8. ショートカットでアンカーポイントを中央に持ってくる
    9. クラッシュする

    6 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. sampleImage script command

    This is both a ExtendScript bug report and a feature request.

    Bug first. This "hack" worked in earlier versions of AE:

    var sliderControl = layer("ADBE Effect Parade").addProperty("ADBE Slider Control");
    sliderControl.name = "temppscontrol";
    sliderControl(1).expression = "thisLayer.sampleImage([300,50], [1,1])[3];";
    var alpha = sliderControl(1).value;
    alert(alpha)

    It would get the sampled alpha from an AVLayer. It doesn't return the correct value any more, because the script moves on before the sampleImage expression has run.

    Feature request: It would be nice if sampleImage was simply included in ExtendScript.

    3 votes

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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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