After Effects
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158 results found
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Zero denominator converting ratio denominators 17 : : 18
For After Effects and Premiere Pro users, we provide a graphic and animation pack, which is used by more than 3000 customers.
After your last updates, our customers began reporting that they were receiving the unstoppable zero denominator error message when trying to use our library. We have tried to find the source of the problem, but it continues to appear randomly with no logical explanation. As I can see some other users have reported this bug related to Time Remap.
Here is a sample project file that gives the error.
https://drive.google.com/file/d/1-9WJGP5JsrmULsGRTIxxxRWbdRUG6bVF/view?usp=sharing
This bug makes our product unusable to users…
44 votesHi everyone,
The latest release of After Effects (22.6) contains a fix for this issue. Please update to the latest release and let us know if you continue to see any issues with projects that were displaying this error on open or preview.
A complete list of issues fixed in 22.6 can be found here: https://helpx.adobe.com/after-effects/kb/fixed-issues.html
Thanks again for reporting this issue,
- John, After Effects Engineering Team
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AE 2022 fails to export to Media Encoder 2022
Hello! Since upgrading my Adobe suite to the latest 2022 versions I haven't been able to export my files from After Effects to the Media Encoder. When I'm ready to render I'll go to "File > Export > Add to Adobe Media Encoder Queue..." as usual, but nothing actually shows up in Media Encoder's Queue. I've sat and waited long enough, staring at Media Encoder, mentally willing the file to go through the dynamic link that my boss started poking at me with a sharp stick to see if I was still alive... I've had a similar lack of luck…
87 votesHi everyone,
Thanks very much to everyone who collected and sent in log files. The cause of the issue has been identified as specific to After Effects running on macOS, with a fix now available in After Effects version 22.0.1, which can be downloaded through the Creative Cloud Desktop app. After updating to AE 22.0.1, please restart your machine to ensure that any processes which might be blocking Dynamic Link have been closed before attempting to send any comps from AE to Adobe Media Encoder.
In order to help us distinguish between the Mac-only issue that was introduced in 22.0.0 and other pre-existing issues with sending AE comps to Media Encoder, we are closing this report as “Resolved”.
If you are still experiencing this issue on Windows or after updating to 22.0.1, please either create a new UserVoice post or find an existing one that matches the problem you are…
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BUG: Cant paste text from other apps into After Effects
Since the last update I cant paste text from other apps (browser, word, etc) into After Effects. Looks like AE doesnt recognize I have something in my clipboard. CTRL+V doesnt work, if I go to "edit" the paste option is greyed out.
Using latest AE (v18.4) on Windows 10.
If I revert to v18.2.1 everything works as it should.
80 votesHi everyone,
This bug has been fixed in the latest version of After Effects 2021 ( 18.4.1 ). See https://helpx.adobe.com/after-effects/kb/fixed-issues.html.
Please install the latest version and let us know if you are continuing to see issues with pasting from other applications. You should no longer need to use the workaround of opening After Effects first before selecting a project file; pasting into Text layers should work when opening AE by double-clicking a project file.
Thank you all again for reporting this issue,
- John, After Effects Engineering Team -
After Effects 2022 won't save/export/import or respond to anything!
Recently After Effects has not been letting me save my projects. At some point during my time working on a project, After Effects becomes unresponsive and when clicking save/save as, nothing happens. It does not save. It seemed like anything to do with accessing files just wasn't responsive. I can't import/export, choose where to render to, or most importantly save!! Today however, it happened again and so I just tried to render to the default chosen file, but it wouldn't even respond to anything I click. When hovering over buttons like 'render' it would show the hover selection appearance but…
6 votesHi all,
Thank you all for reporting this issue. A fix for being unable to save or access other file browsing dialogs like import, export, etc, is available in the latest After Effects 22.6. Please update to that version and do let us know if you encounter this problem again.
A full list of the issues fixed in After Effects 22.6 ( including this one ) is available here: https://helpx.adobe.com/after-effects/kb/fixed-issues.html
We apologize for the frustration this issue has caused and we appreciate you reporting it so that it could be fixed as soon as possible.
- John, After Effects Engineering Team
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AE 22.4.0 Project Window Comp names cut-off last letter
This morning I updated to AE 22.4.0. Now I'm noticing that in the project window, many of the names of compositions have the last letter in the name cutoff. But it only seems to happen when the length of the comp gets long enough. It doesn't seem to affect anything yet, but it's worth looking at.
6 votesOn its way! Available in public beta and will ship with the next release
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aerender fails on Mac OS 11.4 with error -1701 "AEGetParamPt failed at line 918"
in Mac OS 11.4, aerender fails. The rumor is it's a permissions issue, but it occurs despite all permissions granted to After Effects and Terminal.
$ '/Applications/Adobe After Effects 2021/aerender' -project SHOW1154.aep
aerender version 18.2x37
PROGRESS: Launching After Effects...
aerender ERROR -1701: AEGetParamPt failed at line 918
$ /Applications/Adobe\ After\ Effects\ 2020/aerender -project SHOW1154.aep
aerender version 17.7x45
PROGRESS: Launching After Effects...
aerender ERROR -1701: AEGetParamPt failed at line 91862 votesHi all,
This issue is fixed in the release version of After Effects 22.0. Please try it out and let us know if you continue to have any additional issues with aerender on macOS.
Thank you for reporting this issue!
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Beta Properties Panel in AE 22.6 Not Showing
I have a Shape Layer with a Polystar in the comp, double clicking on it is supposed to open the new Properties Panel. However this panel is nowhere to be seen. Neither is it a Selectable panel option under the Window menu.
macOS 12.6 Monterey
iMac20,2
10-Core Intel Core i9
Processor Speed:3.6 GHz
128GB RAM
AMD Radeon Pro 5700 XT with 16GB VRAM1 voteHI Hamdani,
Currently, the Properties panel is only available in the After Effects (Beta) builds and not in the latest release build of After Effects 22.6. In the Beta builds, you simply need to select ( not double-click ) any layer in order for its properties to show up in the Properties panel.
Cheers,
- John, After Effects Engineering Team
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Bug Report: AE 22.2.1 Project considered corrupt in AE 22.3. Opens fine in 22.2.1
I have an AE Project created in v22.2.1 that works fine in that version. If I update and try to open it in v22.3 I'm met with a message stating that the project is corrupt as I have too many cameras. If I rollback and open it in 22.2.1 the file is fine.
Please help, I need to be able to update but also need to be able to work on this file.
5 votesHi all,
This issue has been fixed in the 22.4 update of After Effects 2022, released today ( May 10, 2022 ). Please let us know if you continue to experience any issues opening projects after updating to After Effects 22.4.
Thanks again for reporting this issue,
- John, After Effects Engineering Team
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Bugreport: wrong colors with PNG import since AfterEffects 17.7.0
Since AfterEffects 17.7.0 the colors of PNG files will be shown not correctly. It seems the the PNGImporter ignores the colormanagement of the files or does something else wrong.
Attached you can find screenshots with wrong and correct result.
I also wanted to upload a sample scene so that you can test it on your site, but an upload of zip or aep is not possible.20 votes -
BUG: AE 18.2 on Macs cannot read jpg sequences: file format module could not parse the file (45 :: 36)
I am a template creator. My customers who are using Macs cannot open my After Effect projects that use jpg-sequences. I received the error from 3 customers and one colleague who has access to a mac did confirm it to me. JPG sequences cannot be opened on AE 18.2 on a Mac. On windows, it works fine.
The error message is
After Effects Error: the file format module could not parse the file (45 :: 36)Please fix this bug asap.
37 votesThis issue has been fixed in the latest After Effects 2021 release ( v18.4 in July 2021 ). Older projects with JPEGs and JPEG sequences should open and render as expected. If you continue to experience this issue, please let us know here or in a new UserVoice report.
Cheers,
- John, After Effects Engineering Team -
Bug Report: v22.1.1 Can not export PNG
Can not export PNG thru render que. Works with AME.
sRGB 16bit comp.
Windows10...latest build...super-user workstation.10 votesHi all,
This issue has been fixed as of After Effects 22.3 ( April 2022 release ). Please let us know if you experience any additional issues when exporting PNGs from the Render Queue.
Thanks again for reporting this issue,
- John, After Effects Engineering Team
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return marker functionality to the timeline via keystrokes
I've been an after effects user for more than 20 years. In recent updates, some of the basic marker functions that I rely on in my workflow have been eliminated. For instance, the use of markers in the timeline used to be very functional and accessible using my keyboard -- I could jump to any of those markers from my keyboard. Now, that function has been removed and the only way to add a marker is by mouse-clicking the icon on the right edge of the timeline window. This update eliminated a navigation feature I used regularly for creating my…
1 voteDon't worry, this functionality hasn't been removed! The number keys now share shortcuts with the 3D tools, and you can turn the marker navigation behavior back on under Preferences > 3D.
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Bug report: Scripting command to add comp marker with comment fails with CSelectron error
in AE 22.2.0 (Mac), the scripting function comp.markerProperty.setValueAtTime() no longer works. It now results in the error CSelectronASSERT fail: CSelectron: layer is null
I have a script with this function that has worked correctly in previous versions of after effects, but now results in this error. I have found no workaround.
4 votesThis bug was fixed in the 22.2.1 update of After Effects 2022. No errors should be shown when adding composition markers via scripting.
- John, After Effects Engineering Team
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Please Repair DNxHD output in Ae 22.3
It 's no longer compatible with Avid. RGBA DNxHD HQX does result in black video on Avid.
1 votePlease see the following article for information about changes to DNxHD in After Effects 22.3: https://community.adobe.com/t5/premiere-pro-discussions/announcement-changes-to-quicktime-dnxhd-support-in-premiere-pro-22-3/m-p/12905939#M408114
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After Effects v22.3.0 DNxHD Alpha render broken.
When rendering to DNxHD on 22.2.0 with an alpha channel, under format the options are None or Uncompressed. Both options work. On the latest release, the options are None or Compressed, if you choose compressed, no alpha channel is created, making it useless for creating titles for Avid. This needs to be3 fixed immediately.
1 votePlease see the following article for information about changes to DNxHD in After Effects 22.3: https://community.adobe.com/t5/premiere-pro-discussions/announcement-changes-to-quicktime-dnxhd-support-in-premiere-pro-22-3/m-p/12905939#M408114
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Different Fonts in a one text layer
Can i please use different fonts for specific words in one text layer!
****, IT'S 2022!
This shouldn't even been mentioning
1 voteHi Ludwig,
After Effects is currently able to use different fonts for specific words in a single Text layer. Using the Type tool, highlight the words you want to change and select a different font or font style in the Character panel.
Cheers,
- John, After Effects Engineering Team
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(BUG) aerender -reuse => Illegal argument flag | v22.1.1x74
Please support it back or provide some info in the doc to explain why this option was removed ?
2 votesThis issue has been fixed in the August 2022 release of After Effects, version 22.6. In that version, you will need to grant aerender permission the first time you use the "-reuse" flag, but once that permission is granted it will continue to work.
The full list of issues fixed in After Effects 22.6 is available here: https://helpx.adobe.com/after-effects/kb/fixed-issues.html
Thanks again for reporting this issue,
- John, After Effects Engineering Team
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Bug Report - Fractal effect not working properly in AE 2022.
The Fractal effect (not the Fractal Noise effect) is buggy in AE 2022. It works fine until I try adding another effect to the layer. For example, if I start a new project, create a new comp, add a new solid layer, and then add the Fractal effect to it, it looks fine. But if I add a Glow effect to the layer (after the Fractal effect) the effect disappears.
Almost all other effects will have the same result when used with the Fractal effect, but the bug is inconsistent. So If you have trouble recreating the issue, try adjusting…
4 votesThis issue has been fixed in After Effects 22.1.1 ( Dec 2021 update ). Please let us know if you continue to see any issues with the Fractal effect after updating to 22.1.1.
Thanks again for reporting this issue,
- John, After Effects Engineering Team -
Fix Chapter Markers in the Timeline panel - AE 2022 v22.3.0
Shift+X (x = Numbers 1-6) does not create a marker in the Timeline panel as it should. Selecting 1-6 does not jump to existing markers as it should. This feature currently is only functional in v18.0 - which I am still using because of this. It's such an important feature to my workflow and process.
Resetting Keyboard Shortcuts and specifically creating them again, with even different modifier keys, etc. does not resolve the issue.
Help??
1 voteThere are two options for what these shortcuts do: marker creation/navigation and 3D space/camera navigation.
You can change which option is active in Preferences -> 3D.
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Render Queue - File Name and Location Template bug in 2021 (18.4.1 (Build 4))
so I have a project:
F:\filmmaking\Client Name (587)\Film Name\CODE.2.6.2021.aepWhen I use the File Name and Location Template (in AE 2021 only, all other versions work fine)
[projectFolder]\renders\FINALS[compName]_Proof.[fileExtension]It seemingly randomly saves the file(s) in either:
F:\renders\FINALS* or
F:\filmmaking\renders\FINALS* or
F:\filmmaking\Client Name (587)\renders\FINALS*
never F:\filmmaking\Client Name (587)\Film Name\renders\FINALS* like it is supposed to.If after I apply the template, I click on the link, it takes me to the dialogue showing exactly where it is supposed to go. Click render and it renders to the correct path.
If I don't click the filename first, it renders to a random parent…
3 votes
