After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Why does After Effects create TWO caches?

    Since Upgrade to CC2019 AE creates more than one cache:

    One in the selected folder - here D:/Caches - thjere you find:
    - Media Cache
    - Media Cache Files
    Peak Files
    Team Project files

    All good with these.

    BUT: Now there is a new folder "Adobe" here - with a subfolder "After Effects" and there you find a subfolder called "16.0" with another subfolder "Disk Cache - COMPUTERNAME.noindex"

    AE puts as MASSIVE amount of files there, until my SSD is full.
    Purge or delete Cache does not affect this folder.

    I have set my maximum Cache to 100 GB -…

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your post.

    After Effects uses the disk cache for temporary storage of rendered frames, as a backup for the RAM cache.

    You can control whether After Effects uses the disk cache and how much disk space it is allowed to use via Preferences > Media & Disk Cache.

    More information on the disk cache and related caching options can be found here:
    https://helpx.adobe.com/after-effects/using/memory-storage1.html

  2. Radeon Pro 580 iMac Mojave GPU not supported

    After Effects CC version 16.0.1 (OS X)

    2017 iMac AMD Radeon Pro 580 GPU does not appear to be supported anymore. Effects that require GPU are no longer working.

    1 vote

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for filing this request.

    In the screenshot you provided of the GPU Information dialog, the menu that displays only CPU is for the Ray-traced 3D renderer. This renderer is only GPU accelerated for Nvidia GPU’s. Also, as of After Effects 16.0 this renderer has been deprecated and will be removed in a future release; you should use the CINEMA 4D renderer instead.

    GPU acceleration for the Ray-traced 3D renderer is separate from GPU acceleration for effects. To enable GPU acceleration for effects, choose File > Project Settings, then click on the Effects and Rendering tab, and set Use to Mercury GPU Acceleration.

    GPU acceleration for effects is available on macOS using the Metal or OpenCL GPU technologies. On Windows, supported GPU technologies are OpenCL and CUDA. (CUDA is available with Nvidia cards only.)

    If you need additional assistance with this problem, it could be solved more…

  3. 1 vote

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    Not Actionable  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. .DPX format for archival

    We are using the .dpx image sequence format to archive motion graphics renders, is there any reason why AE would not support .dpx in the future? Are there any plans to discontinue it?

    1 vote

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    0 comments  ·  Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  5. Why MOV support has been removed? Why? Why? Why?

    MOV support has been removed in the new version of AE. This is a ridiculous move from Adobe AE team. Please bring this feature back as it is a very vital part of post production and animation. It's like removing the door handles in a car and expect people to use a ***** to open it. Whoever came up with this idea must be fired. And I saw people are already talking about switching from AE to other compositing alternatives due to your ever increasing down-grades. Disappointed!

    2 votes

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    0 comments  ·  Animation  ·  Flag idea as inappropriate…  ·  Admin →

    This is not true. After Effects still supports importing and exporting QuickTime .mov files. What changed in After Effects 15.1 was the removal of legacy QuickTime formats and codecs. After Effects 15.1 and later remain capable of importing and exporting QuickTime .mov files with common codecs, like Apple ProRes, Avid DNxHD/HR, and others. The main difference now is that After Effects supports these codecs natively instead of relying on external QuickTime components.

    More detail and a list of supported codecs is here:
    helpx.adobe.com/x-productkb/multi/quicktime..

    If a codec you want to use is not on that list, please post a new request here with the specific codec. (As of today, this list does not include that the Hap codec can be imported into the October 2018 release of After Effects CC or Premiere Pro CC; versions 16.0 and 13.0, respectively.)

    Note that plug-ins can also be built using the After Effects SDK

  6. 3D Renderer default

    Why is the default Cinema4D and not Classic 3D?

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for filing this request.

    When you create a new composition, the composition settings re-use the settings of the last composition you modified. Thus, if you had last used the CINEMA 4D renderer, a new composition will be set to that.

    If you are experiencing a problem with this, or desire a different behavior, please file a new request that is specific to the behavior you would like in After Effects.

  7. Create Null From Paths issue

    After I used Points Follow Nulls option from Create Null From Paths script, some of the transform options of the shape layer start acting strange. The Anchor Point property hasn't any effect, the Position property moves the anchor point, the Scale property works as the position one and the Rotation property doesn't work as well.

    Steps to replicate the issue:
    1. Create a new composition
    2. Create a rectangle
    3. Go to Contents > Rectangle 1
    4. Right click on Rectangle Path 1 and Convert to Bezier Path
    5. Open Create Nulls From Path window
    6. Go to Contents >…

    1 vote

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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Hire twice as much ae team staff as you currently have.

    Considering how many people use after effects on a daily basisaround the world, feels like it needs more hands on deck.

    31 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Although the sentiment of this idea is appreciated, this submission is not phrased in a helpful manner, and is being closed.

    This UserVoice site is designed to allow ideas to be promoted via user voting and comments. The best submissions are clear, individual feature requests or stories that describe the desired functionality you would like for After Effects, or the individual problem that you are trying to solve.

    The commentary in this submission is better suited for the Adobe Forums (https://forums.adobe.com/community/aftereffects_general_discussion). Or, I will happily chat with you about this over a beer.

  9. Hire a twitter user to listen to After Effects feedback.

    Lots of AE users have made suggestions on public forums over the years that might be useful to listen to. I know you want to quantify these feature requests so you can prioritize them in a list.
    "See boss, this FR has 100 votes, so we need to work on that first."

    But you're also a company that has tens of thousands of users that work with your product daily and are truly frustrated with some of the ways their productivity is impeded. People make suggestions on twitter, on slack, on their own sites that they've spent time writing up…

    29 votes

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    4 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

    Although the sentiment of this idea is appreciated, this submission is being closed.

    This UserVoice site is designed to allow ideas to be promoted via user voting and comments. The best submissions are clear, individual feature requests or stories that describe the desired functionality you would like for After Effects, or the individual problem that you are trying to solve.

    The commentary in this submission is better suited for the Adobe Forums (https://forums.adobe.com/community/aftereffects_general_discussion). Or, I will happily chat with you about this over a beer.

    Adobe’s Customer Care staff (@AdobeCare) does monitor Twitter and other social media for other posts and responds often when they see people need help. However, due to the volume of requests they aren’t able to respond to everyone. If you need help, please DM them or initiate contact them via phone, email, or chat here:
    https://helpx.adobe.com/contact.html

    I also do my best to check…

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