After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

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  1. 3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Latest version of After Effects won’t read DNX HD Quicktimes? Not sure if I’m affected by the QuickTime Drop in the latest version.

    Latest version of After Effects won’t read DNX HD Quicktimes? Not sure if I’m affected by the QuickTime Drop in the latest version. The QT file is good since I can open it in QT player. After Effects shows a gray frame and the audio, no error messages. Tested it on 6 machines we have in here, all of them QT with DNXHD is broken, I have countless projects that do not work anymore, Had to roll back to version 15. Please fix

    2 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for filing this bug. Can you provide us with a link to a file that will not import into After Effects 15.1? Send it to aebugs@adobe.com if you don’t want to post publicly.

    After Effects 15.1 does support DNxHD and DNxHR codec QuickTime files. The problem you are experiencing is likely either a limitation of this support, or a damaged file.

    Since the release of After Effects 15.1, we have seen reports of similar cases where QuickTime files using natively supported codecs will not import. When files are available to us we can inspect them; mostly what we are finding is that the QuickTime file in question is structured in a way that is no longer supported. As the QuickTime format was developed over many years, it incorporated a number of unique features that are not supported natively by After Effects. (For example: complex edit lists, where the…

  3. Make keyboard shortcuts menu resizable.

    Currently, it is essentially impossible to change my keyboard shortcuts, because the window is too large to fit on my screen. This could be easily fixed if the window could be resized.

    2 votes
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  4. Preserve Underlying Transparency like Photoshop

    Option to preserve the underlying transparency of the layer immediately below. Currently the switch uses all of the combined alpha below.

    4 votes
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    0 comments  ·  Compositing & effects  ·  Flag idea as inappropriate…  ·  Admin →
  5. Advanced Puppet Pin Reordering Bug

    CC2018 (15.1.0-build166) / MacOS 10.12.6

    I am not able to change order of advanced puppet pins after pin position has been modified. Doing so kills preview and breaks mesh. If I revert back to original order, preview is restored and mesh works again.

    I'm able to recreate this problem on multiple machines.


    1. Apply puppet mesh to layer

    2. Add 2+ pins to mesh

    3. Adjust position of pins

    4. Change order of Puppet Pins

    5. Move layer position (not sure if this is necessary)

    6. Adjust position of pins

    Sometime works for a few seconds after, but eventually preview will fail. revealing mesh will show…

    3 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  6. Invalid JSON Object Error

    Error/Bug Report: When importing a tab delimited file, any quotation marks in data values results in this After Effects alert:

    After Effects warning: Problem encountered with file "FILENAME.tsv". Data File: Parsing error:"dataOutline[0]::children[0]", Invalid JSON Object.

    When I remove the quotation marks from the text/tsv file, After Effects handles it properly.

    Any workarounds for this so I can use data with text values including quotations? Thanks!

    10 votes
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    4 comments  ·  Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  7. If I am ram previewing in "4 View" and a switch to active "camera" AE crashes everytime.

    If I am ram previewing in "4 View" and a switch to active "camera" AE crashes everytime.

    2 votes
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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for filing this bug report.

    I am not able to reproduce a problem as you describe. Can you please provide more specific steps that result in the crash?

    It would also be helpful if you could provide a link to a project file that causes the crahs, a crash log, and a screen recording of the problem. If you do not wish to post those publicly, you can send them to aebugs@adobe.com.

  8. CC 2018: find missing footage doesn't do anything

    what is this good for????????????

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. 2 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  10. Horrible Display Bug Crashing 15.1.1 15x Day

    I'm not sure what's going on, but this new version has made dragging text or other layers around the screen a ****-shoot as to whether it crashes AE or not. The small silver-lining here (very, very small) is that it saves your project before it crashes with a "1" at the end of your original project name. As a result, I have several projects with a "11111" at the end of the name. FRUSTRATING.

    Hard to tell what the culprit is. GPU settings? Other MacBookPro (2016) issue? All I know is that AE 15…

    2 votes
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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for filing this bug report.

    Can you provide us with a link to a project file that demonstrates the problem? Crash reports (/Users/you/Library/Logs/DiagnosticReports) and also system information about your computer will also be helpful. If you prefer not to post publicly, you can send it to aebugs@adobe.com.

    We do not reproduce the problems you describe, which usually indicate that the problem is either project- or system-dependent. With more information we can investigate. Thanks.

  11. BUG: Crashes on start up

    When I start up After Effects 15.1.1 it crashes immediately on my Mac.

    There's no way to get around it. I have removed all the CC with the Cleaner and reinstalled and it still does it.

    iMac (Retina 5K, 27-inch, Late 2015)
    4 GHz Intel Core i7
    32 GB 1867 MHz DDR3
    AMD Radeon R9 M395X 4096 MB

    Process: After Effects [1499]
    Path: /Applications/Adobe After Effects CC 2018/Adobe After Effects CC 2018.app/Contents/MacOS/After Effects
    Identifier: com.adobe.AfterEffects
    Version: 15.1.1 (15.1.1)
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: After Effects [1499]
    User ID: 501

    Date/Time: 2018-05-19 10:49:05.996 +0100
    OS Version: Mac…

    3 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  12. 3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Libraries search

    I post it here because most of the time I work in AE, but of course this concerns whole CC. Since we work with very large own libraries for logo's and stuff, it would be a great help to have a search engine for all the libraries instead of the 'search Adobe Stock' alone...

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. weak optimization

    That's not a first time I writing about the problem! After Effects CC 2018 Optimization is just terrible while same Premiere version works great! I'm working with same video file (4K, 29 fps, 1 min length), and AE can't even play smoothly the file on the timeline. In addition, the rendering time (via Media Encoder) is longer X10 than Premiere rendering (rendering settings also are same!!!). All app settings are same and GPU support is on! So when I checked the resource monitor, I see that Premiere uses about 70-90% of the CPU, and about 40% of the GPU. AE…

    3 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  15. your drawing error is ****

    종수가 편집을 하는데 자꾸 드로잉 오류가 나서 우리의 작품이 좆댓다 어도비 측은 하루빨리 이 대책을 만들언 내라

    3 votes
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  16. problem went i import a illustrator file to after effects

    the problem is when importing an .ai file to after effects this is not shown correctly, I get text or black screen, just open me .eps but I can not do anything, i try reinstalling after effects and illustrator and nothing , I have the updated drivers and try creating a new file after reinstalling Illustrator but it only showed me everything in black even though text was no longer available, someone knows how to solve this error, thanks

    2 votes
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  17. Intermittent crash applying Particular or Form, with AE attempting to open dialog within drawRect

    We are seeing an intermittent (~1 out of 10 times) crash in our latest releases of Particular (v3.1.1) and Form (v3.1.1) in Trapcode Suite 14.1.1. Crash log and sample project attached.

    The crash does not appear to occur in our own code. As indicated in the crash log, it appears that AE is attempting to open a dialog from within a drawRect operation.

    We would appreciate any clues as to what our plugin might be doing in its own initialization that might lead AE to post some warning or error dialog from within a draw operation.

    OSX 10.13, AE CC2018…

    2 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  18. "Toggle Mask and Shape Visibility" Bug Report

    MacOS High Sierra 10.13.3, AE 15.1.1 (but I've noticed this in many previous versions as well)

    Steps to Reproduce:


    • Turn "Toggle Mask and Shape Visibility" on.

    • Play the current composition.

    • Switch the timeline to another composition.

    • Switch back to the first composition.

    • "Toggle Mask and Shape Visibility" is now turned off and needs to be turned back on again.

    It's mildly annoying and I've noticed this for a long time but only recently discovered what actually causes it. It seems that when you play a composition, it will disable that switch in order to not show layer handles/outlines and such…

    2 votes
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  19. Make it easier to view Imported Assets

    Right now the only way to view an asset without adding it to a composition is my watching it in the Footage window, which is a bit slow and clunky to work with.
    It would be really useful to be able to scrub through assets like videos and sounds faster to recognize them.

    One way of approaching this would be to match the Project Window/Media Browser with Premiere Pro's a bit more.

    An other would be to improve the footage window by making it more responsive so it could be used as an video previewing tool.

    5 votes
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  20. lumeri color mor HSL keyer refine controls

    eat mask inward/outward,
    show mask on alpha/ transparent option
    input garbage mask for hsl
    correction I think there should be more controls as seen in the basic at least.
    but what if HSL Secondary would be a separate module and an option to be added to any onther lumetri correction
    vigniette what if it could be moved by position. better yet to visualized
    by mask so it becomes a custom mask...

    2 votes
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    0 comments  ·  Compositing & effects  ·  Flag idea as inappropriate…  ·  Admin →
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