After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

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  1. BUG REPORT: No video shows and moving UI shows visual glitch where video should be.

    I'm on an Alienware 15 r4 windows 10 Home version 1709 OS build 16299.431 all video and other drives updated.

    I'm on the latest version of After Effects CC 2018.

    When I open a project no video or images show in the video panel, just the 'open project / create project' UI buttons and if I move the ui panels around I get the visual tearing glitch you can see in the attached. I have uninstalled and reinstalled AE as well as uninstalled and installed older versions and continue to have this issue. I don't have this issue on other…

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Missing percentage/frame counter in VR Comp Editor when Tracking

    When tracking a 360 shot using the VR Compe Editor and 3D Edit i no longer have the percentage/frame counter telling me progress of the track. The tracker then starts solving the track but never finishes just sticks on the yellow solving bar.

    3 votes
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  3. Global Adaptive Resolution Setting

    Add a global setting or button for Fast Previews/Adaptive Resolution. That way users can turn it off globally for an entire project. Currently there is no way to do this except to go in each composition and set fast previews to 'Off (Final Quality)'.

    Also, this might be a bug, because for some reason, at a certain moment, this has been turned on and now it is turned on every composition or project I open resulting in a very pixelated preview.

    3 votes
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  4. BUG: Crash on Autosave

    Please fix this. Error message below:

    Last log message was: <140735864005504> <BEEWorkQueue> <5> BEEProject::TimestampGetNext ZANZIBAR-3: cannot produce timestamp, frozen=0, open=0
    .

    Generating crash log, which may take a few minutes.

    3 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Keyframes anchored to layer length

    I'd love to be able to anchor keyframes to the beginning/end of a layer. Obviously it's essential that keyframes anchor in their location relative to the beginning/end, so some will be dead on, but others will be ±12 frames from the beginning/end.

    Bonus points if this can dynamic link through Premiere so lower 3rds can have a dynamic out animation based on their duration in the sequence.

    4 votes
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    0 comments  ·  Animation  ·  Flag idea as inappropriate…  ·  Admin →
  6. Pin Project Template

    In our studio environment, we have a standard after effects template that gets loaded for every project. It would be nice to be able to pin a few project templates in the startup window along with recent files.

    2 votes
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  7. Slow Color Management

    After Effects CC 2018 Color Management is still unusable.

    On a High-End Machine that is incredibly fast on any other software (Adobe or not) enabling color management can slow ram preview from 25fps to even 5/6fps. On a 1080p comp!
    This is something that should have been fixed a long time ago.
    It forces us to use other softwares to do high-end jobs.
    And we do not want to.

    Thanks

    2 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  8. Rotobezier / X-Spline Handles

    Add tension handles to rotobezier (x-splines) so they are easier to edit without a modifier key.

    Basically, just steal how MochaAEs X-splines work, they are great.

    5 votes
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    1 comment  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  9. 5 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add DVX3 support to the AE output module and media encoder

    I know Resolume is working on it, but maybe you could give them some help to speed up the process.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add MPEG options to After Effects render engine

    I would like AE to be able to Export MPEGS. The list of options in AE is pretty small. I've been using those legacy QT codecs for the longest and with the depreciation of those I am left with file formats that are too big. Apple Pro res seems okay but its Mac only. I have to use AME to export videos as MPEG. However, AME has issues.

    For example,I have an issue with media encoder, where if I change an asset in AE like audio and even delete it from the project, AME still renders with the old audio.…

    3 votes
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    1 comment  ·  Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  12. Estamos com esse erro chato no After Effects CC 2018 - There was an error processing this PDF document

    Olá,

    Estou com esse problema e não consigo resolver de modo algum:

    After Effects error: There was an error processing this PDF document. (1074397201) ( 50 :: 29 )

    After Effects error: cannot reopen an open file. ( 3 :: 130 )

    Logo depois disso o After Effects trava e fecha. não salva nada, mas também não há nada para salvar pois eu não consigo mais fazer modificações no vídeo por causa disso.

    Se alguém puder me esclarecer algo que resolva meu problema, vejo que tem muitas pessoas com essa dificuldade mas sem uma solução concreta.

    Atenciosamente,

    Fernando Batista

    3 votes
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    3 comments  ·  Workflow & interoperability  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for filing this bug report.

    What is the path to the file (or files) it is reporting the error about? Is it an Illustrator (.ai) file, or a PDF file?

    Did you create this project by previously using the Collect Files command?

    If you move the file (or files) causing the error to your desktop, open the project, and then re-link to the file on the desktop, does the problem go away?

    There is a potential bug that can occur if the path to Illustrator or PDF files is very long, after the project was created by the Collect Files command. Your answers to the questions above can help determine if this is the problem you have encountered.

    Em Portguese (Google Translate):

    Obrigado por preencher este relatório de bug.

    Qual é o caminho para o arquivo (ou arquivos) sobre o qual está relatando o erro? É um arquivo…

  13. 4 votes
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  14. 3 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  15. 3 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for filing this bug report.

    Can you please clarify the problem? The short statement you’ve provided does not give us enough information to investigate.

    If the problem is that a particular project is taking a long time to save, can you please share the project? If you prefer not to post it publicly, you can send a link to aebugs@adobe.com.

  16. 2 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  17. 2 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  18. CC2018: I called the local Adobe help phone number, but after 8 minutes there wasn't any answer only the music

    Black hole, I interrupted the line!
    Good support!
    On the chat, they asked my phone number to upgrade many times, i don't understand why not once!

    2 votes
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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  19. CC2018: During save my display completly change to black

    sometimes it comes back, sometimes my laptop freeze
    Useless Adobe product!

    2 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  20. CC2018: always crash, freeze, slow

    You created a very useless product! Congratulation, good for nothing, it steals only our worktime! And we paid for this, pathetic!

    2 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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