After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Upgraded to AE 2020 - Display Acceleration Disabled

    Just updated to AE 2020, and I can't Preview video on timeline anymore. When I scrub playhead I can see the animation, but when I hit Play, I'm getting just static frame (timeline even fully cached). There is also "Display Acceleration Disabled" alert in the corner of the Comp. Could you fix this issue asap?

    Model Name: Mac mini
    Model Identifier: Macmini6,2
    Processor Name: Intel Core i7
    Processor Speed: 2,3 GHz
    Number of Processors: 1
    Total Number of Cores: 4
    L2 Cache (per Core): 256 KB
    L3 Cache: 6 MB
    Hyper-Threading Technology: Enabled
    Memory: 16 GB
    Intel HD Graphics 4000…

    8 votes
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    8 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  2. Full program multi-threaded support

    After Effects would benefit greatly from being able to actually utilize all cores when rendering, rather than having to rely on a third party solution, like the excellent program Render Garden by Mekajiki.

    907 votes
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    377 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Hello everybody!

    (This post was co-authored by Tim Kurkoski (After Effects Product Owner), Andrew Cheyne (After Effects Engineering Manager), and Victoria Nece (After Effects Product Manager).)

    This thread has been sitting here for quite a while without a response. To start, we want to apologize for that. We haven’t been ignoring you or your feedback – this is just a particularly complex topic. That said, it’s time for us to check in with you, clarify a few things, and give you an idea of what we’re looking at for the future of After Effects, especially when it comes to performance.

    To start, we fully understand that you want After Effects to be as fast as it can be – utilizing your computer’s hardware resources to render as fast as possible. Over the last several years, we have been working on the performance of After Effects constantly. Sometimes those performance gains…

  3. Bug: After Effects 2020 crashes on zoom

    After Effects 2020 keeps crashing when I use my Apple Wireless Magic Mouse 2 to zoom in. As soon as I slide my finger, the application crashes. It seems like it's isolated to one specific pre-comp.

    5 votes
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    5 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  4. After Effects regularly missing keystrokes

    After Effects is regularly missing keystrokes. I have tried to type slower, give the system time to catch up, and when I'm typing text in a composition it just randomly does not register keys. Occasionally it happens when I'm typing values into a panel (Setting font size to 150 and it will miss a number so it will be 10 or 15 or 50). This only seems to occur regularly in AE 2020. This is creating huge problems with clients on larger text blocks because AE is introducing typos because of this bug.

    3 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  5. bug report: add to media encoder queue is broken

    On After Effects 2020 when I tried to send my compositions to Media Encoder Queue, Media Encoder started and opened but nothing was added to the queue list. I tested this several times with different projects and several compositions.
    I also tested sending Premiere Pro 2020 sequences to Media Encoder Queue and everything worked fine - so my conclusion is that something in Dynamic Link from After Effects is broken.
    I'm working on a MacBook pro 2018 on iOS Catalina.

    6 votes
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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  6. Missing fonts not reported in CC2020

    The program doesn't alert the user when a font is missing - just replaces the font with Myriad Pro. Then, when one clicks on the font, it doesn't update with the parentheses, so you can't see what font you need to add.

    1 vote
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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  7. AE v17.0.2: No Metal GPU Acceleration available - MacPro 2013 (Dual AMD500)

    Since a few days I simply can't pick Metal GPU acceleration in AE v17.0.2. Also AE is taking AGES to start up.
    Metal support is working fine with v16.1.3 (check the screenshots).

    It seems to be related to the issue I've been having with PR not being able to "...find any capable video play modules" (check this thread here:
    https://community.adobe.com/t5/premiere-pro/premiere-pro-could-not-find-any-capable-video-play-modules-please-update-your-video-display-drivers/m-p/10862082#M247598 ).

    Basically PR and AE versions 2020 are unusable here!
    This needs fixing ASAP. Thanks!

    3 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  8. Preferences modal takes a long time to appear

    This problem started with AE2020. When selecting After Effects > Preferences, it takes several seconds, first a few seconds with no visible activity, then a few seconds of beach ball, before the preferences modal opens. Every time it happens I get a twist in my stomach that AE is about to crash. Please fix! (Mac Book Pro 2018 - Mojave 10.14.6 (18G1012))

    2 votes
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    3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  9. BUG: Undo not updating viewer window until move viewer or zoom

    When you undo currently then the viewer doesn't update. The bounding box of what has been undone moves into place but the image doesn't update until you move or zoom into the image

    Running AE 16.1
    OS: OSX 10.14.4

    17 votes
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    16 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  10. Disk playback instead of RAM,

    I get that 20 years ago hard drives weren't the quickest and there was a limited choice in codecs so it made sense to playback from RAM. But now we all have SSDs and DNxHR exists I don't get why AE has not been re-written to playback straight from a hard drive rather than moving it into RAM first. It would be great for AE to playback from disk with a choice of codec and bit depth dependent on a users needs and system capability, much in the way that Resolve does with smart cache (see pic). Uncompressed I gather…

    170 votes
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    13 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  11. Lagging and missing keystrokes

    For several months now, I frequently have problems where two main issues occur, which feel related:

    1) After Effects is still processing a command, usually moving keyframes, where I place the keyframe, release my mouse button, move my mouse, and then the keyframe jumps to the new location of my mouse instead. Like it never registered the original placement of the keyframe and lagged.

    2) Often doesn't register keystrokes. This applies to both typing in text layers, and also just general keyboard shortcut commands. It results frequently in text missing letters that just never registered as I was typing, or…

    2 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add an option in settings to automatically purge Disk Cache when AE is closed and/or opened.

    Would be great to constantly have the disk cache cleared when I don't need it. Clear it out every time I open and/or close After Effects and it will keep things running smoothly and not have 300gb of cache sitting on my hard drive. Thank you very much!

    4 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  13. Optimize UI performance on 4k screens

    UI was working fine and smooth using 1920x1080, but since the day I work with a 4k monitor it is terribly slow. I had to tweak some windows settings to get better performance, but this makes the UI look blurry... so either an awfully slow UI or a blurry UI...

    8 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  14. RAM preview turns black after a while

    After a while, the composition window just turns black and shows no graphics. The borders and masks are shown though, but no visuals. And when pressing spacebar to RAM preview, it doesn't play. Restart helps, but the issue keeps returning so I need to restart all the time. Happens on larger project files.

    2 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  15. Rebuild AE from the ground up so everything runs on the GPU

    Last night I had to wait 5 hours to render out a 7min sequence on a 6core i7 with 2 x nVidia1070. GPU usage never went above 4% for GPU 0 and 0% for GPU 1. CPU thread 2 never went above 35% whilst all other threads stayed around 10%. Network usage never went above 350Mbps on a 10GBe connection. Every year users request that AE uses more system resources yet it still never seems to happen. By your own words AE is the industry standard for motion GRAPHICS yet it hardly utilises the GRAPHICS processing unit at all. Every…

    2 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  16. waveform

    Whenever Waveform is on screen Timeline is impossibly sluggish. This makes it **** working with VO. Please fix.

    2 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  17. hide progress bar

    It would be great if it was possible to disable the render progress bar in the the comp viewer. When scrubbing the timeline this constantly flickers. I also have the suspicion that it does affect redraw times negatively. At least it feels unnecessarly distracting on light comps where it just flickers for fractions of second when scrubbing.

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  18. Abort render

    To stop an actual render takes so long!
    Why?Just stop rendering and done!

    2 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  19. An auto suggestion for which rendering method would be fastest based on system and project

    Since the interplay between CPU, GPU and RAM is ever-changing between projects dependent on effects, footage, etc... It would AMAZING if there was an algorithm that would tell use which method would render fastest based on the specific project and system resources available.

    i.e. project contains h.264 footage, shape layers, and GPU accelerated effects = PNG sequence from the Render Queue would be fastest.

    OR

    project would benefit from being sent to Media Encoder and GPU Metal pipeline.

    Since there is some kind of magic that we don't really know how After Effects utilitzes system resources, it would be great…

    2 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  20. After Effects UI is EXTREMELY SLOW (mainly on PC)

    After Effects, particularly on a PC with Windows and a 4K screen behaves extremely slow. I have 1080ti GPU and a 9940x CPU at 4.5 ghz and 128gb of ram. The more layers I add the slower it gets. It's ok that the frames take longer to render, but why does the ENTIRE UI need to be slower and slower. Can't I scrub the timeline in the same speed and regardless of frames taking longer to render??? On a mac this is faster, though still slow. This is the MAIN reason why After Effects feels horribly slow and it is…

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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