After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

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  1. RAM Preview not real time on MacBook Pro M1 Max

    I'm currently having to use After Effects 2021 instead of 2022 because 2022 will not RAM preview in real time. I'm running a brand spankin' new 16" MacBook Pro M1 Max with 64GB Unified Memory & 4TB of space. The system is screaming fast so this AE issue is evidently a bug. Please fix as soon as possible Adobe because AE 2022 looks amazing and I'm dying to dive in.

    41 votes

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    37 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi all,

    Thank you all for your feedback on these playback performance issues. As you may have seen, the latest update to After Effects 2022 ( 22.3 ) brings native support for Apple silicon to the release version. While we are not considering this playback performance issue fixed yet, but we do need some clarity around the exact conditions that can cause the playback performance to degrade, given that it appears to have originally been reported against After Effects running under Rosetta. With that in mind, please do the following:

    If you have been running into slow previews while using After Effects 22.2.1 or earlier on Apple silicon under Rosetta, please update to 22.3 and see if the playback issues persist when you run After Effects natively. Let us know with a comment whether you continue to see any playback issues when running After Effects natively or under Rosetta.

    If…

  2. Incremental Iterative RAM Preview

    We commit lots of RAM Previews daily and oftentimes, we view a RAM preview on repeat. Going from Zero to when the RAM Preview is ready for viewing takes x number of seconds. Oftentimes, we can make do without a full, fps preview when we just want a quick look to ensure what we're doing is going as planned - things moving in the right direction; general layout looks as expected and layers are looking as expected. For this, a RAM Preview in 2s or 3s is sufficient. However, user experience can be improved if we combined these truths with…

    7 votes

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  3. After Effects 2022 won't save/export/import or respond to anything!

    Recently After Effects has not been letting me save my projects. At some point during my time working on a project, After Effects becomes unresponsive and when clicking save/save as, nothing happens. It does not save. It seemed like anything to do with accessing files just wasn't responsive. I can't import/export, choose where to render to, or most importantly save!! Today however, it happened again and so I just tried to render to the default chosen file, but it wouldn't even respond to anything I click. When hovering over buttons like 'render' it would show the hover selection appearance but…

    4 votes

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  4. AutoSave Does. Not. AutoSave.

    AutoSave DOES NOT ACTUALLY SAVE half the time. This is ridiculous, especially since your software is famous for crashing regularly for approx 100% of users.

    Stop with horrible annual upbreaks and just. fix. your. software.

    3 votes

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  5. 8 votes

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    Needs More Info  ·  5 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Resolve Viewport Screen Tearing on Windows Devices.

    Upon testing and asking around forums, seems multiple users have this issue.

    After Effects on Windows has screen tearing in the viewport which makes working a headache.

    This appears most often with UHD devices with refresh rates of 60hz comprising of an Intel/Nvidia configuration but have heard from some desktop users that they have this issue as well (Intel/Nvidia configuration).

    This is not isolated to a single version of After Effects, with Adobe support I have tested 17x-22.3 and the issues still persist.

    This issue is more apparent on internal Laptop screens than on external monitors. However, the issue is…

    4 votes

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  7. Issues with Fonts

    I know this has been brought up by other users in some other forums, but I want to second and reiterate this occurrence - there is serious issues with sluggish performance in after effects with fonts, particularly when using fonts in projects that are not cloud/adobe font based. In some cases, projects freeze for 10-15 seconds on retyping a 10 character word in a text box. Across multiple text-heavy projects for client schedule demands, it's becoming a major issue.

    Some people have provided workarounds, like resetting the font of a project entirely with a script, but in not all cases…

    5 votes

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    The current build of After Effects Beta (v22.6 build 21) is exhibiting much, much better behavior than previous releases, due to fixes applied to how font glyph tables are built. The long delays appear to be resolved, though in some cases I still see a short delay. (The developer who has been working on this code has done their best to resolve this, but some of the problems remain with the fonts themselves or in code that would require much more extensive revision.)


    If you were experiencing this problem, please test the same project, comp, and fonts in the daily builds of After Effects Beta.


    If you're still experiencing a delay when using certain fonts, could you please:

    1. Send a screen capture video of the behavior in the current build of After Effects Beta, as well the same project, comp, or font in an older release of After Effects where…
  8. AE 22.4.0 is horrendously slow

    Sorry, I'm not sure what else to say about this other then AE 22.4.0 is EXTREMELY slow in performance all round. I mean the timeline takes forever to cache and render just a single frame for the viewport.

    I rolled back to 22.0 and the speed difference is chalk and cheese. 22.0 is an order of magnitude faster.

    4 votes

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  9. Composition view jittery scrubbing

    In AE 22 (works fine in 21) whenever I scub the timeline, ie scubing forward, the viewport shows frames jumping around, it shows the next frame, then 20 frames earliier, then the next frame again and so on. It plays back properly, it's just during scrubbing. I noticed that the solution to this is to sync the current working res to the zoom level, so ie:
    - Full res 100% zoom - scrubs fine
    - Full res 50% zoom - jittery
    - Half res 50% zoom - scrubs fine
    - Half res 100% zoom - jittery
    Anyone else experiencing this…

    6 votes

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  10. Make music play in real time

    Please for the love of god improve the audio playback feature in AE. It's near impossible to time anything to music, and so frustrating that something that is SO important isn't better integrated into the program.

    4 votes

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  11. M1 Native After Effects becomes sluggish after periods of inactivity

    First, big thank you to the AE team for the Apple Silicon native version After Effects. On the whole, it's much much faster and it has been a pleasure to work with so far. Big thumbs up from me.

    I'm writing to report something that feels like it could be a bug. Strangely enough, I've noticed that after periods of inactivity, going away from my computer, After Effects becomes extraordinarily sluggish. The UI feels as though it lagging behind a good 1 to 2 seconds and the timeline becomes just as laggy.

    The fix is simple. Re-start After Effect and…

    5 votes

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  12. Text layers slow down essential graphics

    Hi there,
    I'm researching performance issues with mogrt files for the Danish National Broadcaster.
    We've implemented most of their branding in a git versioned master project and export our assets to all systems from this master project using a jsx script for ci/cd and deployment of mogrts, alpha-renders etc.
    In this process we have discovered a dissapointing fact about masterproperties on text layers.
    It seems that when an essential text property on a layer is set to a different value than the default from the source comp, it slows down rendering considerably.
    When previewing or rendering the source comp it…

    3 votes

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  13. Shatter Effect Performance V22.5.0

    Having major issues with V22.5.0 performance when trying to use the Shatter effect

    1 vote

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  14. Performace lagging on Intel Macs since version 22.3

    New After Effects versions since version 22.3 are incredibly lagging in preview performance on Intel Macs. Simple animations like a text animator take a long time to preview. Tested on iMac Pro 2018 on macOS 10.15.12 and 12.4.

    After Effects 22.2.1 works as expected, performance is good. Please bring back acceptable performance for Intel Macs so we can use the newer versions.

    2 votes

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  15. Audio playback is bad when using ''Mute audio when preview is not realtime'' Function

    Audio playback is bad when using ''Mute audio when preview is not realtime'' Function
    It mutes the first audio clip when you play back a ram preview so than you have to wait till it hits the end of the in and out points. Than you will most likely get a proper audio preview.
    Disabeling this option and the audio plays back properly but I'm afraid it won't play back accurately wich is my most major complaint with audio in Ae.

    2 votes

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  16. After Effects error: Keylight out of memory. (4) (25::241)

    After Effects error: Keylight out of memory. (4) (25::241)

    Keylight (1.2) Playback error, Pops up after every play and pause action

    4 votes

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  17. Saving is slow, but fast when clicking outside After Effects

    When you save a bigger project it looks like the saving process takes forever or even very long. We found a simple workarround - clicking outside After Effects - and snap - the file is saved. You can click on the windows Icon or in another programm. Whe you have Autosave every 5 minutes like we have its a time saver. It looks like AE do to many draw calls here or something that is only done when the application is in the foreground. Please check this problem. It exists since 2018!

    4 votes

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  18. Roto Performance Abysmal

    I don't understand why when I have 128GB, and 18 core processor, and a RTX 2080TI with 12GB of video ram that rotoscoping a 4k clip thats 10 seconds long, the performance drags down so much I have to wait 20 seconds to be able to add a add/subtract roto brush mark.

    I look at my computer usage and After Effects is barely using 5% of my cpu and gpu.

    The rendering of the frame not to mention the propagation takes SO long on a complicated roto, it's barely usable in my opinon.

    Adobe PLEASE bump up CPU/GPU usage for…

    4 votes

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  19. FIX After Effects 22.5 - preview playback

    RAM preview playback loads for only a few frames no matter how long the in/out points are, so the playback loops for a very short part of the comp. This seems like a bug in the newest version.

    If I empty the disk cache and database, then close and reopen, it will load the full playback. This is only temporary and becomes limited to only a few frames shortly after. I have plenty of RAM available, so this is not the issue.

    PLEASE FIX ASAP!

    1 vote

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  20. Multi frame rendering doesn't work

    Hi folks ... MFR simply doesn't work for me. I use AE across 3 different work stations and it works on none of them.

    I am using AE 22.4.0 on all of them . One of them is a dual socket 48 core machine, it doesn't work that even. When it is switched on the renders grind right down and crawl along. When I switch it off, speeds return to normal.

    It is having the exact opposite effect for me. MFR simply isn't working for me on any of my workstations.

    2 votes

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