After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Wrap Stabilizer BUG

    The Wrap Stabilizer function is not reliable at all. Sometimes it works, but most of the time it displays the message "Unable to acquire rendered frame"
    I have tried different clips, and it crashes on all of them. I'm not the only one who encountered this problem, which doesn't seem to have a solution. PLEASE HELP!!

    3 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  2. Advanced Puppet Pin Reordering Bug

    CC2018 (15.1.0-build166) / MacOS 10.12.6

    I am not able to change order of advanced puppet pins after pin position has been modified. Doing so kills preview and breaks mesh. If I revert back to original order, preview is restored and mesh works again.

    I'm able to recreate this problem on multiple machines.


    1. Apply puppet mesh to layer

    2. Add 2+ pins to mesh

    3. Adjust position of pins

    4. Change order of Puppet Pins

    5. Move layer position (not sure if this is necessary)

    6. Adjust position of pins

    Sometime works for a few seconds after, but eventually preview will fail. revealing mesh will show…

    3 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  3. BUG: Crashes on start up

    When I start up After Effects 15.1.1 it crashes immediately on my Mac.

    There's no way to get around it. I have removed all the CC with the Cleaner and reinstalled and it still does it.

    iMac (Retina 5K, 27-inch, Late 2015)
    4 GHz Intel Core i7
    32 GB 1867 MHz DDR3
    AMD Radeon R9 M395X 4096 MB

    Process: After Effects [1499]
    Path: /Applications/Adobe After Effects CC 2018/Adobe After Effects CC 2018.app/Contents/MacOS/After Effects
    Identifier: com.adobe.AfterEffects
    Version: 15.1.1 (15.1.1)
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: After Effects [1499]
    User ID: 501

    Date/Time: 2018-05-19 10:49:05.996 +0100
    OS Version: Mac…

    3 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  4. Master Properties - bugs and issues

    Master Properties are really amazing - thanks for adding this feature. However, there are currently some bugs and drawbacks.


    • On v15.1.1 (Mac), when re-naming the properties, rapidly hitting delete has crashed AE several times. I need to slowly delete if I've made an error

    • They are not recognized when network rendering via the Render Engine. Every property goes back to the default setting

    • You can't copy/paste any keyframes, even though they are just simple number values.

    3 votes
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    5 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  5. Can't double click on comps to open them.

    Bug. I can't open some comps from the project. The only way I can get them to open is by placing the comp into another and then double clicking on the original from there. At least I can do that, but its an annoying bug. I have a Mac running the latest edition of AE 2018.

    3 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bug in Track Motion

    When i try to use Track Motion, After Effects only tracks 1 frame and then stops, making it impossible to track my sequences. My colleagues do not experience this, they have tried using the exact same files and it works on their machines. It works for me with mp4 files but not image sequences.

    3 votes
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  7. I have run in to an issue where if I have an AE Project made in a version before 15.1 it won't open in 15.1.

    If I open a project made before 15.1 (15.0.1) it won't open the project, but sit there spinning and freeze up eventually. Old projects/templates won't import/open in premiere either.

    3 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  8. Bug: "Create Nulls from Points" and 3D layers

    There is a bug with the the "Create Nulls from Points" feature. If all the nulls and layers are set to 3D, and then the project is closed and opened again, After Effects will crash (i.e. the file is corrupted). Leaving the layers as 2D seems to work fine.

    3 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  9. Click and Drag Freezes App

    Anytime I try to click and drag in the composition, whether it's to move something, resize something, or change an anchor point, the whole application will freeze for a few minutes, giving me the "not responding" indications that Windows has. Eventually, it will start responding again, but without having made any changes.
    I can still change position, scale and anchor point numerically in the timeline, but that can be inconvenient for certain things

    3 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  10. Essential Graphics Bug

    Need to fix a bug in the system. Killing projects by trying to use Essential Graphics is essentially a bad way of business.

    I'm stuck in a loop with the error
    After Effects error: internal verification failure, sorry! (stream at index has gone wrong matchname)

    This is the first time I've seen this error.

    3 votes
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  11. Make AE great again!

    What you can do? You could program it to work! The last update (15.1) is not acceptable on my system. My workflow is interrupted and I have to jump back to an older version (14.2). This costs time, money and annoyance. After Effects was(!) quality, stability and reliability. Now it has become a rattle box. Make AE great again!

    Using AE since 1995 - on a PowerMacintosh with a dongle.
    Now: MacBook PRO OSX10.13.4 - with annoy.

    3 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  12. 2 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  13. System wide hang ups

    Clicking doesn't work while Adobe AE is not responding click get registered but only take effect after AE starts responding again.

    2 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  14. Unspecified Drawing Error - Mac OS Big Sur

    Can't escape this error after updating to OS 11.0.1 (20B29).
    Deleted my user preferences. Uninstalled AE and reinstalled. It keeps popping up.

    2 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  15. C4D Lite update

    After can´t find C4D lite after updating the software.

    If I update C4D lite to a new version (as it asks to on the first time it runs) After effects can't find C4D server, and an error message saying "Cineware AliveThread - Execute failed "
    The only way to make it work again is to uninstall Both AE and C4D lite and use an outdated C4D lite version.

    2 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  16. 17.1.4 view window lack responsivility, often went white or freeze. Unable to fix it even if purge all.

    There are many bugs in view engine in the 17.1.4
    Often in view window is nothing showed, often it is only white screen, often the view window just freeze.
    Tried on two machines. One with quadro 5000, one with geForce 970 (4GB videoRam)

    2 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  17. composition viewer doesn't show anything

    composition viewer doesn't show anything when opening recent project
    I can't see what's going on, it freeze on black
    only when adding composition to adobe media encoder queue then i can preview from encoder

    also when closing aftereffects it still runing on TaskManager

    2 votes
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  18. 2 votes
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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add Media to Project While RAM Preview Is Playing

    After Effects crashes every time I try to add media to my project or timeline while RAM Preview is playing (I often forget myself and drag stuff in while Preview is playing because you can do this in most DAWs).

    So, the current behavior is that AE seems to think it can add media while RAM previewing, and it tries, but it fails every time and crashes. I think the behavior should be one of two options, whichever is possible to achieve:

    1) Fix the function so it works: let me drag stuff in while RAM Preview is playing without…

    2 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  20. After Effects crashes graphics tablet driver continuously

    I am on the current version of After Effects and Mac OS. I use a Wacom graphics tablet instead of a mouse to work as I find it so much quicker and precise.

    After Effects now decides to cause the tablet to stop functioning properly, and the only way to solve it is through restarting the machine. Closing AE or restarting my Wacom driver does absolutely nothing.

    Please fix this!

    2 votes
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
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