After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

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  1. AE keeps crashing

    I have problems with After Effects crashing today.
    No problems shutting it down a few days ago when I used it the last time.

    Tried to reinstall it and to restart computer.

    4 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  2. h264 Issue

    I had a major issue opening up an older project today. I went through multiple reinstalls, Adobe CC Cleaner tool, a round with Adobe support because my apps were suddenly not working even after installing (that's another long story) etc. without any remedy before coming to this resolution. A full 5 hours spent on this issue.

    At first, I thought it might be Premiere linked comps so I copied the AE project over to my desktop and unmounted the original drive to force a disconnect between the project and any source files. I then opened the AE project without any…

    4 votes

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  3. Despite Auto-Save is off AE CC2015.1 saves project and then crashes

    AE CC2015.1 (166) / Mac-OS 10.13.4

    When opening a certain project After Effects save the project (despite having Auto-Save off) as soon as the CTI is moved and then AE crashes.
    Please find the Mac-OS message as well as Crash-log here: https://adobe.ly/2qUvbB0

    4 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  4. BUG FIX: There is a problem accessing audio and video data since you last saved this project

    There is a problem accessing audio and video data. After working for 1 day, I can no longer access video inside files. Replace and reloading of footage doesn't work.

    This is the first AE project I have done since updating. I have waited 6 months for bugs to be worked out but still Adobe fails. This is an old AE project that I updated. I can't revert to previous AE versions because all the work was successfully done in this latest version before the project crashed. I don't have time to redo the whole project again. 1 round of work…

    4 votes

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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  5. Trapcode

    After Effects 2022 crashes when opening the Trapcode Particular v4.1.5 Designer window/program.

    3 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  6. Memory Leak, Script Crashes, Weird Saving Issues

    I've been having these 3 issues with AE for literally years. I'm assuming that they are all related but I don't know. I've never found any kind of solution for any of them.

    1. New projects work fine but a couple of days in, any use of any script plugin like Motion3 causes AE to drastically slow down and eventually crash. The project then becomes so unstable that I am forced to create multiple tiny projects and attempt to stitch them all together in the end.

    2. On any of these slightly larger projects, it takes up to 5 minutes to save…

    3 votes

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  7. [Bug Report] Adding sourceRectAtTime() Expression Crashes AE

    When attempting to add a sourceRectAtTime() expression to a Mask Path property that references a text layer, After Effects will immediately crash upon evaluation.

    Reproduction steps:
    1. Create a new project
    2. Create a new composition (tested with HDTV 1080 29.97 preset for repro purposes)
    3. Add a text layer
    4. Create a comp-size solid
    5. Add a comp-size mask to the solid by double clicking the mask button
    6. On the "Mask Path" property of the mask created in step 5, add the expression: `thisComp.layer(<name_of_text_layer>).sourceRectAtTime()

    After clicking out of the expression editor and allowing AE to evaluate, After Effects…

    3 votes

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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  8. Assertion (0) failed (DEBUG)

    I have this error all the time! I can´t work. I did an entire project and now this happens all the time.

    3 votes

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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for posting this report.

    Our devs looked at your screenshot, and this looks like a case where your GPU is running out of memory. Normally we expect After Effects to self-manage in this situation, or at least to give a better error message, so we do consider this a bug.

    To diagnose this further, we need your help. We need more information about your hardware and how After Effects got into this situation. Could you please tell us:
    - About your GPU. Manufacturer, model, VRAM, and driver version.
    - Does the problem persist if you restart After Effects, or failing that, when you restart the computer?
    - What other apps do you have running at the same time? Does the problem occur if you quit them all? (Including web browsers, which are notorious for consuming VRAM.)

  9. [BUG] Green MP4 in timeline

    When adding an MP4 created in AME CC20, the video is displayed with a green error screen. Basic functionality broken yet again. What can I do?

    3 votes

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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  10. Please allow 2 years of previous versions available for Creative Cloud Apps

    Can you please allow the full list of previous versions of all creative cloud apps for download for the past 2 years.

    Allot of creative agencies use specific versions and upgrade infrequently to minimised software glitches that blow out deadlines and lead to loss of income.

    3 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  11. AE Crashes after sending to media encoder 17.7.0

    After installing the latest update (17.7.0) AE started crashing after sending compositions to render in AME.

    See Screen capture of the crash
    + attached crash report

    3 votes

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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  12. RAM Preview not working

    RAM preview frequently stops working. I'm using AE 17.6. When I'm working on a project, the RAM preview will often just stop working. It looks like it's caching, but then does nothing.. Purging memory and disc cache does nothing - only quitting and re-opening AE works. This is getting very frustrating.

    3 votes

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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  13. There is an issue with Advanced Lightning

    I wanted to parent the position of a PNG to the Advanced Lightning effect’s “direction” of strike. However when I try to, I get an error saying that Advanced Lightning HAS no “direction” attribute. I used the pick whip to parent, dragging the PNG’s position to the “direction” in Advanced Lightning. I don’t know if this matters, but I’m using the “two way strike” preset.

    3 votes

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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  14. After Effects occasionally opens under Mac menu bar with redraw error

    it's broken. can't use the menu at all. macOS big sur, latest AE, MacBook Pro 16 2019

    3 votes

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    4 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  15. Roto brush crashes AE when using 4k footage

    There’s a bug in After Effects whilst using the rotoscope brush on 4k footage in full res. It completely crashes AE.
    My footage is in MXF format
    3840x2160
    25fps
    Trillions of colours AVCi Rec 709.
    This has been an issue for multiple versions of AE now. Happens using roto v 1 & 2 in Standard and Best. The only workaround I've found is using it in Half res.

    My computer is:
    iMac Pro
    3 GHz 10-Core Intel Xeon W
    32GB memory
    Radeon Pro Vega 64 16 GB
    mac OS 10.15.7

    3 votes

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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  16. Unspecified Drawing Error - Mac OS Big Sur

    Can't escape this error after updating to OS 11.0.1 (20B29).
    Deleted my user preferences. Uninstalled AE and reinstalled. It keeps popping up.

    3 votes

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  17. New MAXON Cinema 4D File --> After Effects: AEGP Plugin CINEWARE SeceneLayer: Cineware AliveThread- Execute failed (5027:12)

    AE Version 17.5.0 (Build 40) Cinema 4D S22
    I have Deinstalled C4D and After Effects and Reinstalled After Effects
    For the first time the issue is gone, but after installing Updates inC4D
    (22.123 and S22 Content Libraries - LIte the same Problem:
    EGP Plugin CINEWARE SeceneLayer: Cineware AliveThread- Execute failed (5027:12)

    3 votes

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    4 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  18. BUG; exporting .vpe from photoshop does not work with AE

    after using the vanishing point filter in photoshop and exporting "for after effects as .vpe" After Effects CAN NOT IMPORT THE VPE FILE. It simply can not be selected, the ONLY file which can be selected is the .3DS file inside the folder with the png files.

    if i select the .3DS file (since that is the only file AE lets me import) after effects says there is a error with the script on line 138...

    i have reset preferences for both programmes, i have uninstalled and reinstalled but it must be bugged as it has not fixed the issue

    3 votes

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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  19. Align is very broken still

    Please fix the 2D align bug. It's been there too long.

    VERY easy to reproduce.
    https://www.youtube.com/watch?v=2mF_U4a9Rg8&t=9s

    This video shows the quickest way to reproduce the bug, (with 2 align clicks). But when you have a complex enough scene, even a single align click is broken too.

    3 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  20. After Effect 2020 ver.17.1 & 17.1.1: crashes after I typing, copying or pasting Thai and East Asian fonts

    Everytime when I type, copy or paste some Thai and East Asian fonts in After Effect version 17.1.1, it shows

    "After Effect error: Crash in process, last log message was <12338> <BEE_Misctask> <5> <set Artisan task classic 3D" then it crashes.

    PC specification : Windows 10 pro, NVIDIA gtx 1050ti, 16 gb ram, intel core i5-7500 CPU

    3 votes

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