After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

  • Type into the idea field to search for submissions or choose from the categories in the sidebar
  • Check out other submissions and vote for the ideas you like
  • If your feature idea or issue is not listed, post it

The UserVoice feedback pages are for feature requests and bug reports only. Upload only content that you have permission to use and refrain from posting personal information (e.g. address, phone number, email, or credit card) or abusive content (spam, phishing links, vulgar language, etc.). Tips for submitting useful feedback

UserVoice is a third-party platform for product feedback. Please note that feedback is voluntary, and you give Adobe a right to use feedback you provide without restrictions.

For all other questions and discussions, visit the After Effects community forum.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. After Effects is locking up often when importing layered Photoshop files.

    After Effects is locking up often when importing layered Photoshop files.

    1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  2. Fix Adobe AE 2020 export in AME 2020

    When exporting from After Effects 2020 or a Premiere Pro sequence that has a AE sequence inside, AME 2020 crashes when trying to export.

    See https://adobeproblems.wordpress.com/2019/09/16/daily-adobe-quirks-media-encoder-failed/ . Having the same problem on macOS Majove on an iMac Retina 5K, 27-inch, 2017.

    5 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  3. BUG Preview/playback is extremely glitchy

    BUG Preview/playback is extremely glitchy

    It simply doesn't work. Nothing happens when you press the spacebar. Tried a lot of troubleshooting already.

    Turning on Cache before playback helped for a few minutes. Then it plays back in what seems to be 2x as fast. Then it bums out again and nothing works. When I quit the software stops responding and you need to force quit.

    Problems started on Fri 31 Jan on a Late 2013 iMac (High Sierra) 3,2 GHz Intel Core i5.

    2 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  5. AE 17.0.1 RAM Preview unresponsive / stuck

    RAM Preview causes entire program becomes unresponsive to clicks, spacebar, Num0, ESC, etc. Playback continues on loop and the only way I've found to regain control is to minimize/maximize AE.

    3 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bug report

    Bug report. When opening projects created in previous versions and the re-saved in 17.0.1, receive error message "After Effects Error: missing data in file. (33::4)". Only solution is to revert to 17.0.0.

    3 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  7. Fix the "repeated JPEGs when importing a bunch of them" bug

    Since the 2020 update, when you try to import several JPEG images into the project, some of them are the same image, even if they keep their correct names.
    For example I export images called "01", "02", "03" and "04". When I check them in the timeline, "02", "03" are the same images (they have the same visual content) but with different names. The problem doesn't happen when you export the same images but in PNG instead of JPEG.

    3 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  9. AE crash when copying a null with a lot of markers

    using a null to mark MPB of a song.
    When I copy it from one compo to other... AE crash...

    1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  10. Guide layers appear in render

    2020 Bug. Please fix.

    1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  11. full cache causes different problems

    if after effects runs into its cache limit (on my machine i configured 200 GB) different errors arise because of the full cache. the viewport is not correctly updated, wrong cached frames are displayed, or even a app crash can happen when using the mask tracker with a full cache. to have a normal functional after effects i clean the cache. why are the oldest cache files not removed automatically to avoid the problem? clearing or thinking about a full cache many times a day should not be a users business : )

    1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  12. Composition panel turns all white, refreshes only after toggling gpu acceleration on or off

    Happens randomly, so far on every project I've worked on since installing the first 2020 release. Still present with the latest update.

    Happens with both gpu acceleration (CUDA) on or off, but when I toggle between it after this happens, the view comes back. It seems to force a refresh.

    Windows 10, updated my GeForce drivers (442.50) and AE version to the most recent, the issue persists and might be getting more common.

    1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  13. BUG - AE 2020 Viewport glitching out with Transform effect

    The viewport intermitently glitches out when using the transform effect with new Macbook Pro 2019. Similar to my previous viewport glitching out bug report.

    I've tried uninstalling and reinstalling AE 2020 and updating to latest version as told in previous report.

    I get similar issues with the transform effect in AE 2019.

    Hardware specs:

    Mac OS Catalina
    Macbook Pro 16" 2019
    AMD Radeon Pro 5500M 8 GB
    Intel UHD Graphics 630 1536 MB
    64GB RAM

    1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  14. After Effects 17.0.1 will not see or play 16bit QT?

    QT Pro Res 444 footage plays and shows fine in AE 2019. Footage shows up as black in 17.0.1 AE2020 and will not play or show. I rendered the footage in AME to Pro Res 422 and it shows in AE 2020. Major bug please address.

    2 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  15. [16.1.3 Bug]? Freezing with macOS Mojave

    Bug report:

    Some worrying behaviour with the latest Adobe After Effects Version 16.1.3 (Build 5).
    AE Process may stop responding while doing something intense, tracking in Mocha AE or saving a project.
    Saving work may become impossible or saving may take something up to 40 minutes!
    Also, iMac OS may become unresponsive needing to hard reset your Mac - losing a lot of work. A couple of times iMac has rebooted itself after freezing.
    When this happens both CPU and GPU loads are nothing alarming. RAM is not filled either.

    Projects are 32-bit, linear. Using Metal GPU acceleration.

    I thought…

    2 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  16. Error 33 :: 4

    Error 33 :: 4

    Corrupt file and also saves are lost.
    Two days struggling to do a job, sleepless nights and I checked my limit.
    Adobe Help.
    I need a solution

    1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  17. After Effects error: Can’t find requested element “string”. ( 33 :: 0 )

    For a couple of days I've been trying to figure out why every time I was saving my project and then trying to open it again I was getting this error.

    "After Effects error: Can’t find requested element “string”. ( 33 :: 0 )"

    I thought I might have a bug in some of the video clips I was using, because when I deleted the clips I could open the file.

    After installing and reinstalling After Effects again this had no effect.

    Getting stressed with an important upcoming deadline I decided to reformat my whole system and began rebuilding my…

    2 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  18. 2 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  19. Timer Remap Glitch

    Sometimes scripts inside the Time Remap keys are executed (or get reported as errors) when Time Remap is disabled on the layer.

    1 vote
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  20. BUG__expression editor is unusable

    When alt clicking a property on a layer to add an expression the editor box because super tall with the cursor stretching the entire size of the editor. Because of this you cannot see what you are typing or select the text. Anything you do is completely imperceptible until you hit enter on the number pad. Once you do that you can see what you typed, but as soon as you go back in to make a change the editor because impossible to use. I tried contacting support, but they were unable to comprehend what the issue was even after…

    5 votes
    Sign in Sign in with Adobe ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base