After Effects

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  1. composition viewer doesn't show anything

    composition viewer doesn't show anything when opening recent project
    I can't see what's going on, it freeze on black
    only when adding composition to adobe media encoder queue then i can preview from encoder

    also when closing aftereffects it still runing on TaskManager

    2 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  2. AE 17.5.0 hangs on opening a simple project

    After launching AE 17.5.0 and trying to open a simple project AE hangs and I had to force quit the application. After launching AE a second time I could open the project without problems.

    Please find attached the crash report: https://fromsmash.com/4pzDgw5gFu-dt

    AE 17.5.0, MacOS 10.15.7

    1 vote

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  3. After Effects 17.1.3 crashes constantly.

    I'm trying to make changes from notes, just copying and pasting TC to make adjustments, and every 10 minutes programs just crashes and instantly closes. I'm losing time and I can't afford to waste any. Are you guys working on this or just not making any real changes in these updates? Why am I crashing all the time? AE and one tab of FireFox are the only things running on my machine. iMac 32GB RAM i7.

    1 vote

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  4. PLUGIN ACTIVATE - DEACTIVATE PANEL

    So lets face it. Stability is a big issue with After Effects. I have sent more than fifty fault reports to you over the last week (AE 2020). I have used the software daily since version 01.

    Every time there is stability issues, the obvious request is remove you plugins, and test stability. Then re-install them 1 by 1 until you can rectify the fault. This works sometimes, not every time, and takes forever to do if you have a lot of plugins installed. It's just lost time on a grand scale.

    So make it easy for us. Give us…

    2 votes

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  5. Ram preview won't play

    Whenever I turn on/off my bluetooth headset, my RAM previews no longer play back. I can see the green bar progressing, but nothing updates in the Comp window. When I hit "space" or "0" nothing happens. Then, if I go to Preferences > Audio Hardware and change the output to my speakers or back to the newly turned on bluetooth, everything works fine again. I've also had it when I didn't change anything with my audio devices and the previews stop working, but going to Audio Hardware and just clicking back and forth on options there usually fixes it.

    Windows…

    3 votes

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add Media to Project While RAM Preview Is Playing

    After Effects crashes every time I try to add media to my project or timeline while RAM Preview is playing (I often forget myself and drag stuff in while Preview is playing because you can do this in most DAWs).

    So, the current behavior is that AE seems to think it can add media while RAM previewing, and it tries, but it fails every time and crashes. I think the behavior should be one of two options, whichever is possible to achieve:

    1) Fix the function so it works: let me drag stuff in while RAM Preview is playing without…

    2 votes

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  7. Mercury Transmit issue in 16.1

    Just upgraded to 16.1 and I can no longer access my external monitor. Mercury transit automatically switches to "monitor 2" when I need it to stay on "monitor 1" even after I reset my preferences.

    62 votes

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    59 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  8. Fix non-working 'Import-Photoshop-file-as-composition' in AE 2020 - version 17.1.4 (Build 37)

    When importing Photoshop-files as a composition in After Effects 2019 it works fine. When trying to do the same thing with the same Photoshop-files in After Effects 2020, the app goes into 'non-responsive' -mode and does not recover.

    I found workaround where I import the Photoshop-file(s) in AE 2019, save it as a separate project-file and import it in AE 2020. :-/

    Hope this problem will be fixed soon ...

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  9. After Effect 2020 ver.17.1 & 17.1.1: crashes after I typing, copying or pasting Thai and East Asian fonts

    Everytime when I type, copy or paste some Thai and East Asian fonts in After Effect version 17.1.1, it shows

    "After Effect error: Crash in process, last log message was <12338> <BEE_Misctask> <5> <set Artisan task classic 3D" then it crashes.

    PC specification : Windows 10 pro, NVIDIA gtx 1050ti, 16 gb ram, intel core i5-7500 CPU

    3 votes

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  10. Arregle de una vez por todas este programa, arrastra errores desde versiones anteriores y nunca solucionan nada.

    Basura de programa, a cada rato da error, me siento estafado con el dinero que cobran por una suscripción siendo un programa mas que beta.

    1 vote

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  11. Essential graphics currently is buggy.

    There are several problems that my team have faced due to essential graphics.


    1. illegal xml character
      When a text has a line break done by "Shift + enter", instead of "enter".
      This creates a illegal xml character that can only be seen by pc and not mac. Space in the text becomes this small box which causes multiple error pop ups during file opening.


    2. Essential graphics still exists in a reduce file.
      Although the project has been reduced with the composition with the essential graphics deleted, saving this file after and dragging it to any project or opening it will…

    1 vote

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  12. All versions above and including 17.1 lock up audio and video drivers?

    As the title states, starting from version 17.1 AE locks up any and all parallel media playbacks on my Windows machine. Version 17.0.6 works fine.
    This means that I can not play any audio or video files in external software when After Effects is running.

    They simply freeze.. UNTIL I play the timeline in AE, then the drivers unfreeze and playback of media outside of AE resumes.
    Even in browsers this is the case. A youtube video actually pauses and plays in sync with starting/stopping playback in AE.
    I have the latest version available for Windows and NVidia and Steinberg…

    1 vote

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  13. After Effects error: time argument is out of range

    After Effects spams this error when I try open the graph editor on a layers position keyframes.

    I have a long comp, roughly 6min long. I have constant curser layer animating over the other comps (only position and scale). I tried to go back and fix an issue in the graph editor and that error box then constantly pops up. It only happens on this layer's position property and until I went back and tried to fix the issue I have been animating with the layer with no issue. Now I am unable to edit that layers position property in…

    2 votes

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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  14. 3 votes

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  15. Fix XML import on Catalina

    XML import is currently broken on AE, with the following error message:

    After Effects: AEGP Plugin Pro Import:

    "Fatal internal AAF/OMF/XML error.
    Please contact customer support." (0:1134) ( 5027 :: 12 )

    6 votes

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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  16. Bug: Duplicating composition resets entire project's essential properties

    To replicate bug, I duplicated a composition which contains a layer that uses a master property controlled by a dropdown effect. Immediately upon copy and paste of the composition in the Project window, ALL master properties controlled by a dropdown effect across the entire project are reset to their default. In the history dropdown under the Edit menu, tons of actions are suddenly added that were not user initiated including dozens of "pull properties"

    After Effects 17.1.3 (Build 41) on Windows 10 Pro

    1 vote

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  17. 1 vote

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  18. RAM Preview Broken

    In the latest update, RAM preview is broken. It will cache frames but never finish or get stuck locking existing frame. even when cached, playback is not working. I have to scrub everything right now. I've reset the RAM preview pane state but same results.

    16 votes

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  19. After Effects 2019 error on exit

    After effects error: string memory leak (83::2)
    I get this message on exit.
    I'm on windows 10, after effects 2019

    1 vote

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  20. Selective Loading of Third Party Apps at Startup in Premiere and AE

    So, this would be an Advanced Option:

    At startup, you would have the ability, via a key-combination, to have a list of third party add-ons and via a set of checkboxes, load or not load Apps you suspect may be creating trouble (ie - crashes or other issues like lock-ups or severe slow downs).

    Normal loading would not see this option. Only after pressing this somewhat obscure key combination would the user see this list of add-ons with, by default, checkboxes already checked, to enable the existing installed add-ons. Then at that point, the user would be able to selectively…

    2 votes

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
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