After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Stop Lumetri Scopes from crashing or freezing After Effects

    Lumetri Scopes can't be used in AE / Mac OS Catalina on Mac Pro.

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  2. Change to custom workspace -> CRASH

    When changing to a custom workspace, no project open,
    AE is crashing.

    I thought we got rid of this problem 2 years ago....?!

    3 votes
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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  3. When editing text fields, after effects freezes for a few seconds.

    When editing any text field, such as the name of a layer or a typing in a number value, after effects freezes for a few seconds along with the mouse. After a few seconds the mouse re appears and the app un freezes.

    After effects version 17.1.1
    Windows 10 pro
    Running Ae on multiple displays
    9900K
    GTX 970 gpu
    64 gb of ram

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  4. Deadline Render Failing - Error: 0xc000a000 (-1073700864)

    I've been having serious issues rendering After Effects through deadline/commandline for the last few weeks. Sometimes it works fine for an hour or so, and then jobs start failing all over the place.

    My theory is that it's to do with running multiple instances or the render simultaneously, but I've never had issues with this before.

    This is the main error message:

    CryptVerifySignature failed

    Error: 0xc000a000 (-1073700864)

    Occasionally it's this one:

    CryptVerifySignature failed

    Error: 0xc000a000 (-1073700864)

    Using DXGI: Device: "NVIDIA GeForce RTX 2080" has dedicated video RAM (MB): 7920

    ERROR *** IVCAutoReleasePool: Object 0000000024277A20 of class vcfoundation::data::DataWrapper autoreleased with no…

    2 votes
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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  5. Problème de rendu GPU (CUDA) sur l'effet ombre portée

    Impossible de rendre une image via Média encoder avec l'effet ombre portée (v2.8) sur mon poste de travail. C'est un problème récurent et qui n'arrive pas tout le temps. uniquement dans les composition complexe imbriquée.

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  6. BUG - Audio imported from Premiere reduces levels

    Whenever I import audio clips (ctrl+c ctrl+v) from Premiere to After Effects (both CC 2020) the audio levels reduces by more than 20db. So I play on Premiere, peaks at -3. After Effects somewhere like -24.

    1 vote
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  7. Essential Graphics

    Bug in essential graphics window when you use it with alot of lines, there is a bug that line cover other lines. It a problem of 4K screens with upscale for the text in the graphics card.
    The text can't understand and it almost from the first version that you insert it to after effect.
    Please Please fix this Annoying Bug

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  8. Essential Graphics

    Bug in essential graphics window when you use it with alot of lines, there is a bug that line cover other lines. It a problem of 4K screens with upscale for the text in the graphics card.
    The text can't understand and it almost from the first version that you insert it to after effect.
    Please Please fix this Annoying Bug

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  9. Essential Graphics

    Bug in essential graphics window when you use it with alot of lines, there is a bug that line cover other lines. It a problem of 4K screens with upscale for the text in the graphics card.
    The text can understand and it almost from the first version that you insert it to after effect.
    Please Please fix this Annoying Bug

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  10. Essential Graphics

    Bug in essential graphics window when you use it with alot of lines, there is a bug that line cover other lines. It a problem of 4K screens with upscale for the text in the graphics card.
    The text can understand and it almost from the first version that you insert it to after effect.
    Please Please fix this Annoying Bug

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  11. Essential Graphics

    Bug in essential graphics window when you use it with alot of lines, there is a bug that line cover other lines. It a problem of 4K screens with upscale for the text in the graphics card.
    The text can understand and it almost from the first version that you insert it to after effect.
    Please Please fix this Annoying Bug

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  12. Bug when importing a Premiere sequence with Crop effect

    I found that that every time I import a Premiere sequence, AE will import the sequence and all respective footage, markers, etc correctly, but if the sequence includes any Crop effects from Premiere, AE will report an unknown error.

    If I open that imported sequence in AE, I see all the respective layers from Premiere, but no image forms in the viewport. It's as if all layers were at 0% visibility, and this cannot be fixed. The only solution is to go back to Premiere and delete the crop effect before importing to AE.

    I recently had a project where…

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  13. Ram preview won't play

    Whenever I turn on/off my bluetooth headset, my RAM previews no longer play back. I can see the green bar progressing, but nothing updates in the Comp window. When I hit "space" or "0" nothing happens. Then, if I go to Preferences > Audio Hardware and change the output to my speakers or back to the newly turned on bluetooth, everything works fine again. I've also had it when I didn't change anything with my audio devices and the previews stop working, but going to Audio Hardware and just clicking back and forth on options there usually fixes it.

    Windows…

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  14. [BUG] on 17.0.1 rotobrush breaks the project after reloading

    If Rotobrush is applied in anyway, after saving, closing and restarting the project won't start.
    Returns an error: missing data in file

    3 votes
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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  15. AE 2020 (17.0.2) Color shifts when rendering

    Starting with AE 2020 (on macOS Catalina 10.15.3) we're running into the following issue:

    Whenever a live action footage comp in is rendered straight from AE to ProRes, there is a slight color shift and diagonal jagged line artifacts which were not in the original footage/comp.

    As a workaround, we've tried rendering via AME. This solved the jagged lines but introduces an unexpected color shift to the footage.

    This happens regardless of the render module (both Metal and Mercury Software Only).

    Attached is a portion of the scopes in each case showing the color shift and the jagged lines and…

    3 votes
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  16. AE still appears as a Background process

    AE stays always as a background process, after closing it. Only quit task will stop it. Opening Ae again will result in a crash, because its already open as a background process. Any ideas why? This happening at the workstation, at my company.

    WIN 10
    Quadro P4000
    Intel i9-7940X

    All drivers are up2date

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  17. After effects 17.1 Freezing will open existing project

    After the last update to 17.1, AE starts freezing will I open any from my complicated existing project, all these projects saved it using the previous version 17.0.4 so no way to use the new update.
    I'm running mac pro with Catalina 10.15.3
    Update: I roll back to 17.0.6 and it has the same issue, and finally, the files reopen again on 17.0.4

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  18. 4K

    I have worked with AE since version 3, so I am used to it's idiosyncrasies. Lately it was pretty stable but now I am getting requests from clients for a lot of 4K work and we're back to memory crashes and frequent restarts. So as in the past, the software is still behind hardware in speed and efficiency. That said, I am in no mood to switch to something else and there are a lot of pretty good things I still like about AE. But I'm hoping you guys are working as ******* basic stability and efficiency and speed fixes…

    2 votes
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  19. Adobe Media Encoder doesn't fetch footage

    It launches but doesn't queue the composition. Get this basic stuff to work already you ******* retards. It has been buggy for 4 years now!!!!!

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  20. after effect 2020 not working at all

    I have been working on After Effect for many years since variation 3.1. I've never come across such a thing. Projects that open without problems in version 2019 cannot open at all in version 2020. When I open a project - The process then begins and then the program collapses. I've done tests and prepared only one-layer projects in version 19 - and those didn't open in version 2020 either

    2 votes
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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
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