After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Align is very broken still

    Please fix the 2D align bug. It's been there too long.

    VERY easy to reproduce.
    https://www.youtube.com/watch?v=2mF_U4a9Rg8&t=9s

    This video shows the quickest way to reproduce the bug, (with 2 align clicks). But when you have a complex enough scene, even a single align click is broken too.

    3 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  2. After Effects crashes graphics tablet driver continuously

    I am on the current version of After Effects and Mac OS. I use a Wacom graphics tablet instead of a mouse to work as I find it so much quicker and precise.

    After Effects now decides to cause the tablet to stop functioning properly, and the only way to solve it is through restarting the machine. Closing AE or restarting my Wacom driver does absolutely nothing.

    Please fix this!

    2 votes

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  3. Dynamic Link ruins Camera Tracking

    While Analyzing a long clip, a Dynamic Link message pops up, and stops analyzing.

    1 vote

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  4. After Effects 2020 crashes randomly when scrubbing the timeline.

    Once or twice a day After Effects crashes when I scrub in the timeline.
    There is no specific event when this happens. It might be when Autosave tries to save while I'm in the progress of scrubbing.

    17.5.1 Build 47

    Win 10 64bit
    i7-6900K
    MSI GTX 1070 Gaming X OC
    32 GB RAM

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  5. Bug in adobe products

    upon startup, all adobe programs display this error attached

    1 vote

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  6. BUG: aerender.exe log file ends abruptly (now and then)

    Using aerender.exe to render a bunch of files I find that every randomth seldom time the log file output of aerender.exe (using -l logpath.log) will end abruply, without the last few lines that typically go:


    PROGRESS: 18.11.2020 12:21:14: Starting composition “{{RENDER_ME}}”.

    PROGRESS: Render Settings: Best Settings
    ..
    PROGRESS: Time Span: Work Area
    PROGRESS: Start: 0:00:08:04
    PROGRESS: End: 0:00:11:12
    PROGRESS: Duration: 0:00:03:09
    ..
    PROGRESS: 0:00:11:11 (83): 0 Seconds
    PROGRESS: 0:00:11:12 (84): 0 Seconds
    PROGRESS: 18.11.2020 12:21:16: Finished composition “{{RENDER_ME}}”.

    PROGRESS: Total Time Elapsed: 2 Seconds


    Instead the render job apparently finishes, but the last few lines are not being logged, so…

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  7. Master Properties Bug

    I have a character rig setup with Master Properties. The hands use a drop-down-menu control to switch between hand poses. If I try to add a new pose to the drop-down-menu, After Effects goes unresponsive for a few seconds, and then all of the keyframes are gone from all of the channels on that layer.

    1 vote

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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  8. 17.1.4 view window lack responsivility, often went white or freeze. Unable to fix it even if purge all.

    There are many bugs in view engine in the 17.1.4
    Often in view window is nothing showed, often it is only white screen, often the view window just freeze.
    Tried on two machines. One with quadro 5000, one with geForce 970 (4GB videoRam)

    2 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  9. composition viewer doesn't show anything

    composition viewer doesn't show anything when opening recent project
    I can't see what's going on, it freeze on black
    only when adding composition to adobe media encoder queue then i can preview from encoder

    also when closing aftereffects it still runing on TaskManager

    2 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  10. AE 17.5.0 hangs on opening a simple project

    After launching AE 17.5.0 and trying to open a simple project AE hangs and I had to force quit the application. After launching AE a second time I could open the project without problems.

    Please find attached the crash report: https://fromsmash.com/4pzDgw5gFu-dt

    AE 17.5.0, MacOS 10.15.7

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  11. After Effects 17.1.3 crashes constantly.

    I'm trying to make changes from notes, just copying and pasting TC to make adjustments, and every 10 minutes programs just crashes and instantly closes. I'm losing time and I can't afford to waste any. Are you guys working on this or just not making any real changes in these updates? Why am I crashing all the time? AE and one tab of FireFox are the only things running on my machine. iMac 32GB RAM i7.

    1 vote

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  12. PLUGIN ACTIVATE - DEACTIVATE PANEL

    So lets face it. Stability is a big issue with After Effects. I have sent more than fifty fault reports to you over the last week (AE 2020). I have used the software daily since version 01.

    Every time there is stability issues, the obvious request is remove you plugins, and test stability. Then re-install them 1 by 1 until you can rectify the fault. This works sometimes, not every time, and takes forever to do if you have a lot of plugins installed. It's just lost time on a grand scale.

    So make it easy for us. Give us…

    2 votes

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  13. Ram preview won't play

    Whenever I turn on/off my bluetooth headset, my RAM previews no longer play back. I can see the green bar progressing, but nothing updates in the Comp window. When I hit "space" or "0" nothing happens. Then, if I go to Preferences > Audio Hardware and change the output to my speakers or back to the newly turned on bluetooth, everything works fine again. I've also had it when I didn't change anything with my audio devices and the previews stop working, but going to Audio Hardware and just clicking back and forth on options there usually fixes it.

    Windows…

    3 votes

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add Media to Project While RAM Preview Is Playing

    After Effects crashes every time I try to add media to my project or timeline while RAM Preview is playing (I often forget myself and drag stuff in while Preview is playing because you can do this in most DAWs).

    So, the current behavior is that AE seems to think it can add media while RAM previewing, and it tries, but it fails every time and crashes. I think the behavior should be one of two options, whichever is possible to achieve:

    1) Fix the function so it works: let me drag stuff in while RAM Preview is playing without…

    2 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  15. Fix non-working 'Import-Photoshop-file-as-composition' in AE 2020 - version 17.1.4 (Build 37)

    When importing Photoshop-files as a composition in After Effects 2019 it works fine. When trying to do the same thing with the same Photoshop-files in After Effects 2020, the app goes into 'non-responsive' -mode and does not recover.

    I found workaround where I import the Photoshop-file(s) in AE 2019, save it as a separate project-file and import it in AE 2020. :-/

    Hope this problem will be fixed soon ...

    1 vote

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  16. Mercury Transmit issue in 16.1

    Just upgraded to 16.1 and I can no longer access my external monitor. Mercury transit automatically switches to "monitor 2" when I need it to stay on "monitor 1" even after I reset my preferences.

    61 votes

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    58 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  17. After Effect 2020 ver.17.1 & 17.1.1: crashes after I typing, copying or pasting Thai and East Asian fonts

    Everytime when I type, copy or paste some Thai and East Asian fonts in After Effect version 17.1.1, it shows

    "After Effect error: Crash in process, last log message was <12338> <BEE_Misctask> <5> <set Artisan task classic 3D" then it crashes.

    PC specification : Windows 10 pro, NVIDIA gtx 1050ti, 16 gb ram, intel core i5-7500 CPU

    3 votes

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  18. Arregle de una vez por todas este programa, arrastra errores desde versiones anteriores y nunca solucionan nada.

    Basura de programa, a cada rato da error, me siento estafado con el dinero que cobran por una suscripción siendo un programa mas que beta.

    1 vote

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  19. Essential graphics currently is buggy.

    There are several problems that my team have faced due to essential graphics.


    1. illegal xml character
      When a text has a line break done by "Shift + enter", instead of "enter".
      This creates a illegal xml character that can only be seen by pc and not mac. Space in the text becomes this small box which causes multiple error pop ups during file opening.


    2. Essential graphics still exists in a reduce file.
      Although the project has been reduced with the composition with the essential graphics deleted, saving this file after and dragging it to any project or opening it will…

    1 vote

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  20. All versions above and including 17.1 lock up audio and video drivers?

    As the title states, starting from version 17.1 AE locks up any and all parallel media playbacks on my Windows machine. Version 17.0.6 works fine.
    This means that I can not play any audio or video files in external software when After Effects is running.

    They simply freeze.. UNTIL I play the timeline in AE, then the drivers unfreeze and playback of media outside of AE resumes.
    Even in browsers this is the case. A youtube video actually pauses and plays in sync with starting/stopping playback in AE.
    I have the latest version available for Windows and NVidia and Steinberg…

    1 vote

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