After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

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  1. [BUG] on 17.0.1 rotobrush breaks the project after reloading

    If Rotobrush is applied in anyway, after saving, closing and restarting the project won't start.
    Returns an error: missing data in file

    3 votes
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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  2. AE still appears as a Background process

    AE stays always as a background process, after closing it. Only quit task will stop it. Opening Ae again will result in a crash, because its already open as a background process. Any ideas why? This happening at the workstation, at my company.

    WIN 10
    Quadro P4000
    Intel i9-7940X

    All drivers are up2date

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  3. After effects 17.1 Freezing will open existing project

    After the last update to 17.1, AE starts freezing will I open any from my complicated existing project, all these projects saved it using the previous version 17.0.4 so no way to use the new update.
    I'm running mac pro with Catalina 10.15.3
    Update: I roll back to 17.0.6 and it has the same issue, and finally, the files reopen again on 17.0.4

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  4. 4K

    I have worked with AE since version 3, so I am used to it's idiosyncrasies. Lately it was pretty stable but now I am getting requests from clients for a lot of 4K work and we're back to memory crashes and frequent restarts. So as in the past, the software is still behind hardware in speed and efficiency. That said, I am in no mood to switch to something else and there are a lot of pretty good things I still like about AE. But I'm hoping you guys are working as ******* basic stability and efficiency and speed fixes…

    2 votes
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  5. Adobe Media Encoder doesn't fetch footage

    It launches but doesn't queue the composition. Get this basic stuff to work already you ******* retards. It has been buggy for 4 years now!!!!!

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  6. after effect 2020 not working at all

    I have been working on After Effect for many years since variation 3.1. I've never come across such a thing. Projects that open without problems in version 2019 cannot open at all in version 2020. When I open a project - The process then begins and then the program collapses. I've done tests and prepared only one-layer projects in version 19 - and those didn't open in version 2020 either

    2 votes
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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  7. save as file name error

    When I do "Save as", the file name comes up in some encrypted font of random numbers/letters

    1 vote
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote
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  9. Unspecified Drawing Error when audio panel is open

    I kept getting the pop up come up saying draw string error, and it seems to only be occurring when the audio panel is open.

    using AE 17.0.6
    Windows 10

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  10. shape layer vertex point jumps off screen when zoomed in at 800%

    I'm encountering an issue when trying to move vertex points on a shape layer. I select them and move my mouse, the vertex point then jumps way off screen. It seems to happen when I have my second monitor on, and goes away when I turn it off.

    UPDATE: It seems the issue is actually related to how zoomed in I am. At 800% the issue occurs, but <=400% it doesn't happen.

    I'm on Win 10, with a 4K monitor, scaling set to 125% in windows

    1 vote
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  11. Playback will frequently not work, related to audio drivers somehow

    Every once and a while, After Effects will not play back. When the space bar is pressed, the playhead will stay in place - sometimes even go backwards a couple frames. The only way to fix it is to switch audio drivers through preferences, or restart the program.

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  12. AE 2020 (17.0.2) Color shifts when rendering

    Starting with AE 2020 (on macOS Catalina 10.15.3) we're running into the following issue:

    Whenever a live action footage comp in is rendered straight from AE to ProRes, there is a slight color shift and diagonal jagged line artifacts which were not in the original footage/comp.

    As a workaround, we've tried rendering via AME. This solved the jagged lines but introduces an unexpected color shift to the footage.

    This happens regardless of the render module (both Metal and Mercury Software Only).

    Attached is a portion of the scopes in each case showing the color shift and the jagged lines and…

    2 votes
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  13. repeatable bug in expressions

    Below expression in text layer source text will cause instacrash. Seems to be on the 'sort' part but I really don't want to keep opening and crashing to figure out.


    var str = text.sourceText;
    var shuffled = str.split('').sort(function(){return 0.5-Math.random()}).join('');

    shuffled

    osx AE, 17.0.2 build 26, system report attached.

    1 vote
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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  14. Audio output unsupported. Aftereffects completely disabled.

    I have a 2019 Mac pro. In It I have installed an Allegro USB card from Sonnet. My USB compatible speakers are plugged into that card.

    Aftereffects will not play back ANYTHING, if AE has those speakers setup for audio output.

    FIX THIS.

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  15. BUG REPORT: Motion blur on precomps causes layer order issues

    The character's left (screen right) arm is below the body, but when motion blur is on it completely changes the layer order for the duration of the camera move. This can't be by design, because it's absolutely, unusably bad. The only way I've found to fix this recurring problem is to put empty adjustment layers between every single artwork layer.

    This was a problem in 2018 and 20119 too. Please fix your software.

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  16. BUG: Apply Colour LUT and Point Cloud Tracking (Camera Tracker/Warp Stabilizer)

    BUG: Apply Color LUT and Point Cloud Tracking (Camera Tracker/Warp Stabilizer) results in error.

    Whenever there is any instance of the Apply Color LUT effect active in a project, whether a LUT is selected or not, applying Warp Stabilizer or 3D Camera Tracker to ANY layer in ANY composition results in error message "unable to obtain dynamic link project" when starting analysis.

    Tested with various footage types and comp settings/sizes in 8 and 16 bit modes.

    OS: Win 10
    AE Version: 17.0.6

    Ryzen 3700X, RTX2070S, 32Gb 3600Mhz DDR4 RAM.

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  18. Crashing when re-saving CSV data

    I have a CSV document imported into my project file. Working great, although seem to be having an issue where if I make an edit to the CSV file and re-save it, AE crashes. No spinny-wheel, just closes almost instantly. Sometimes get a recovery project and an error message (attached), but not always.

    2 votes
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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  19. "incompatible device or old graphics driver" with GTX1070Ti and Studio Driver 442.92

    After upgrade to AE 17.0.6 on Win10 1909/18363.815, graphics acceleration died in all Creative Cloud apps. System Compatibility Report shows no issues, cards are fine and work with other 3D apps. Running latest NVIDIA studio driver.

    1 vote
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  20. AE 2020 stuck playing after space preview

    This is very unique.
    Create a composition, let's say HD.
    Switch to 32bit mode.
    Turn the composition viewer exposure control on - set the little exposure icon to any value, lets say +1.
    Now this happens at different zoom levels depending on composition resolution, but if you're at 50% now if you press space to preview the comp, it works. You press space again and it stops.
    But zoom in to 100% maybe 200% and press space.
    The preview starts but you can't stop it. Pressing space, esc or anything other doesn't work.
    Here are the requirements:
    - 32bit
    -…

    2 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
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