After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Fix the **** 17 :: 19 overflow error. No real number should ever be allowed to save where an integer is expected.

    Fix the **** 17 :: 19 overflow error. No real number should ever be allowed to save where an integer is expected.

    1 vote

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    Needs More Info  ·  4 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  2. BUG - Internet connection speed may cause AE to lock up with INVALID MENU OPERATION msg

    BUG - Internet connection speed may cause AE to lock up with INVALID MENU OPERATION msg.

    Title says it all, can reproduced 100% of the time by lowering my internet connection speed (i.e. downloads and/or uploads). This is a critical productivity issue that has started occurring today 2021-02-23 and reproduced on both latest versions of AE (had it occur before and after updating the application).

    1 vote

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    Needs More Info  ·  2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  3. [BUG] Media replacements don't work with scaling scripts.

    I've made a simple setup using media replacement to replace some images in a composition, but I'm using this expression to scale the images:

    w = thisLayer.width;
    h = thisLayer.height;
    extraScale = [effect("ExtraScale")("Slider"),effect("ExtraScale")("Slider")];
    compW = thisComp.width;
    compH = thisComp.height;
    p = thisComp.pixelAspect;
    if ( w < h ){ //test if image is taller than wide
    s = (compW / w ) * 100;
    [ s * p, s ] + extraScale;
    }else{
    s = (compH / h ) * 100;
    [ s , s ] + extraScale;
    }

    It works fine when I replace the media inside the comp, but…

    1 vote

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  4. After Effects 17.7 crashes when attempting to open preferences.

    After Effects will crash if I attempt to open any preference pane.
    I am using an 27" iMac (late 2013) running Mojave 10.14.6.
    3.5 GHz Intel Core i7
    32 GB 1600 MHz DDR3
    NVIDIA GeForce GTX 780M 4 GB.

    2 votes

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    Needs More Info  ·  1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  6. Please allow 2 years of previous versions available for Creative Cloud Apps

    Can you please allow the full list of previous versions of all creative cloud apps for download for the past 2 years.

    Allot of creative agencies use specific versions and upgrade infrequently to minimised software glitches that blow out deadlines and lead to loss of income.

    2 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  7. after effects having poor stability and losing connection to media encoder

    After Effects is having major stability issues since last update. Loses connection with media encoder, and requires hard restart to re-establish a link. Very frustrating, please fix.

    1 vote

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  8. Corner pin handles not showing up on pre-comp

    BUG When adding a corner pin effect, or CC power pin, the handles for the corner pin don't show up. Also the null object doesn't show up either. When you toggle the hide mask button a bunch of times and re-add the corner pin it finally shows up.

    8 votes

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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  9. After Effects occasionally opens under Mac menu bar with redraw error

    it's broken. can't use the menu at all. macOS big sur, latest AE, MacBook Pro 16 2019

    2 votes

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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  10. Insta360 plug caused After Effects to not be able to import files when linking from Adobe Premiere.

    There is a bug in either After Effects or Insta360 plugin. When the plugin is installed, trying to import other types of files fails when linking from Premiere. (Replace Footage with After Effects Composition) or doing file Import directly in After Effects.

    I have detailed the problem in this thread:
    https://community.adobe.com/t5/after-effects/the-vsni-file-is-damaged-or-unsupported/m-p/11886397#M164660

    Basically, once the plugin is installed the default file type for import becomes Insta360 and the only way to change this is to delete the plugin OR select "All Files" instead of "All Footage Files". Then MPEG or other file types can be selected under the Format dropdown.

    To…

    1 vote

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  11. AE Crashes for some users during use of the tool FreqReact

    I'm pretty desperate for some insight on a problem that's been plaguing my tool FreqReact for a while now. For some users, After Effects fully crashes when they enter in to what I call the 'Spectrum View' (which is where they would select frequencies in the music that they want to react to.) It's been impossible to diagnose as it's a very difficult problem to reproduce (It never happens on my machines).

    Some details:
    - Some people only experience a crash on their first launch and never again after restarting AE
    - For others, restarting AE wasn't enough, but restarting…

    1 vote

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  12. rotobrush 2 crashes w/ Linearize Working Space Checked

    Was experiencing crashes when using Rotobrush 2 - AE would instantly crash when clicking a rotobrush selection (green brush). Cleared prefs, purged cache, saved media and project to desktop...nothing worked - finally tried disabling Linear Working Space in project settings - FIXED. Rotobrush 2 does not seem to be stable in a Linear 1.0 working space.

    After Effects 17.7
    Windows 10
    256GB Ram
    Titan RTX

    1 vote

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    Needs More Info  ·  1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  13. BUG: AE v.18.1- Shape and Mask vector line doesn't align to shape or mask

    In v.18.1 After Effects, the editable vector line describing a shape or mask does not align to the shape or mask. It is offset by 1-2 pixels, which makes accurate work difficult.

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  14. Losing the ability to manipulate the objects in the 3-d space

    Every so often when a scene in AE is 3-d tracked I lose the ability to manipulate the objects in the 3-d space. I click on the object in the scene, the item in the editing bay, and every other way to make the 3-d handles appear and nothing works. When this happens it means I have to start from scratch because I can no longer move the objects. In addition I can not make the 3-d trackers reappear in the scene, even if I change the size of the track points. This typically brings them back into the scene…

    1 vote

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    Needs More Info  ·  1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  15. Go to beginning of composition, layer, or footage item

    Go to beginning of composition, layer, or footage item (keyboard shortcut Home or Ctrl+Alt+Left Arrow) seems to be broken or obsolete on AE 17.5.0 Build 40

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  16. 17.7 crashing opening project with missing files

    AE 17.7 crashing when opening [AE 17.6] project file with 2 missing assets (2 small prores422 mov files). Had to roll back to AE17.6. Opened same project file in 17.6 and it also said that 2 files are missing, but did not crash like 17.7 did.
    I'm so tired of this. It's like walking through a minefield. Before Creative Cloud AE versions were more stable - someone there was responsible for the product they are shipping.

    1 vote

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    Needs More Info  ·  1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  17. Progress bar inaccuracy

    I'm using AE beta to do lots of RotoBrush 2 work, it's about 2X as fast as using it in AE not Beta BUT the progress bar is inaccurate. It freezes after a miture or so, and the overlays for the roto progress bar (the blue bar) is missing. You probably know all of this, but I'm just offering what I see. Thanks for the amazing software.

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  18. New MAXON Cinema 4D File --> After Effects: AEGP Plugin CINEWARE SeceneLayer: Cineware AliveThread- Execute failed (5027:12)

    AE Version 17.5.0 (Build 40) Cinema 4D S22
    I have Deinstalled C4D and After Effects and Reinstalled After Effects
    For the first time the issue is gone, but after installing Updates inC4D
    (22.123 and S22 Content Libraries - LIte the same Problem:
    EGP Plugin CINEWARE SeceneLayer: Cineware AliveThread- Execute failed (5027:12)

    2 votes

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    3 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  19. Motion Graphics Template export fails and destroys current project

    Exporting a motion graphics template sometimes fails with a missing files error (this is bug 1). This basically cancels the export, but has an even worse side effect (bug 2):
    As I understand mogrt files are aftereffects projects collected and compressed into a zip file. The zip file only contains the assets that are needed for the composition exported as a mogrt. I'll call this project the "partial project", since it contains only a fraction of the original.
    To achieve this, while exporting, after effects silently closes the current project in the background and opens this small partial project in…

    1 vote

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    7 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  20. For months I haven't been able to export from After Effects via updated Media Encoder

    For months I haven't been able to export from After Effects via Media Encoder. I've had to reinstall Media Encocer at version 14.2 to be able to export. Wehn Exporting it stalls at "Reading XMP"... And never moves along. And apparently my Creative Cloud Settings were set to Auto update - And now I cant revert back to v. 14.2 anymore, but only to 14.9 which doesn't work...

    Please either fix the bugs in the Media Encoder or make it possible to install previous versions of The Media Encoder via the CC App.

    1 vote

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