After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

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  1. Getting Auto Save errors in After Effects

    At our company, we share After Effects files on a NAS system (a QNAP ts-1635). We are running 2013 Mac Pros with El Capitan OS 10.11.6. We constantly get an error that says, "After Effects error: error reading from file [filename] (3 :: 6). Then it creates 0 kb autosaves. I've attached screenshots of what's happening. Any ideas on what's going on or how it can be fixed?

    Thank you!

    4 votes
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  2. Bug: Screen not redrawing. - solo layers - Macbook "Pro" 13" 2016 integrated iris 550 graphics

    I have noticed a bug with the Composition window not redrawing.
    Assume it is a RAM or VRAM or cache issue
    Zooming in and out forces redraw
    It is obviously very important that After Effects always actually displays the actual state of the comp!

    2 votes
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  3. "Unspecified drawing error"

    I have this error on my HP x2 G4 Workstation with a second screen. So it's seems that this error is caused by multiple screens, windows scale and panels moved on the second screen. I've putted both screens on 1920x1080, scale 100%, with timeline and effects panels on the second screen, when I launch a preview of an animation like a simple rotation I have this error and I can't do nothing but killing the process on the windows task manager with no files recover from after effects, can you please fix it ? Many users have this issue and…

    2 votes
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  4. Stop releasing rubbish patch to a rubbish versions. The last stable version was 15.0. Thanks

    Please stop releasing rubbish patch to a rubbish versions. The last stable version was 15.0. Thanks

    2 votes
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  5. BUG: Accessing "Source Text" property by script throw an error

    When accessing the "Source Text" property from script, after effect throw an error. This wasn't the case previously.

    How to reproduce :
    Simply create a comp, add a text Layer, select it.
    Then run the following script

    function main(){
    var source = app.project.activeItem.selectedLayers[0].property("Source Text");
    var i=2; // place a breakpoint at this line
    }
    main();

    It will throw
    After Effects error: Can't get color, this text has no stroke.

    And if you inspect the property value, the stroke attribute also has the error.

    2 votes
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  6. Convert Expression to Keyframes freeze

    Often when running the Convert Expression to Keyframes action, the program will freeze a short while in, returning to normal once the process has completed. While my hardware is low-end, a process like this shouldn't need to use memory in a fashion that results in the program hanging.

    2 votes
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  7. Bug: iMac main Screen as Mercury, with main GUI on Thunderbolt display sometimes fails

    Bug: iMAc main Screen as Mercury, with main GUI on Thunderbolt display sometimes fails. Not sure if it is sleep, or lack of RAM, but restart needed to get it back. Latest versions as of 6July2018.
    Unusual set up I know but would be good to check and support it if possible.
    iMac18,3 i7 4.2GHz, 16GB RAM, Radeon Pro 580 8GB

    2 votes
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  8. AE crashes every 5-10 minutes, always when I'm moving a layer in space

    Running AE 15.1.1 build 12 on Mac Pro 2013, MacOS 10.13.4 (17E199).

    I'm not using any third-party plugins. It doesn't matter what the layer is that I'm repositioning, or whether it has any effects on it. It happen in simple comps and in complex ones.

    I've tried removing and reinstalling AE from scratch. I've tried switching between software rendering and OpenGL hardware rendering. I've sent endless crash reports to Adobe. Nothing helps.

    It always happens when I'm adjusting the X, Y or Z position of a layer in the normal way. It's driving me crazy.

    Anyone got any ideas?

    3 votes
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  9. 2 votes
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  10. 2 votes
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  11. 2 votes
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  12. Fix illustrator/after effects clipboard autosave bug

    After effects have had this problem forever. If you have something copied to your clipboard from illustrator ( path, shape, anything, right click > copy ) and you go to your After effects window and AE starts autosave, after effects will crash. Sometimes it manages to show error message, most of the time not. You'll lose any changes you've made.
    Adobe programs should work together smoothly, would make more sense if you can copy paste shapes straight from illustrator to after effects without any reroutes.
    It's called Auto Save not Auto Destroyer :D!

    4 votes
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  13. 2 votes
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  14. Duplicating a comp tied to the essential graphics panel causes data loss.

    Duplicating a comp tied to the essential graphics panel causes data loss. The project will not save after the fact and crash. 15.1.1 build 12

    2 votes
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  15. AE CC 2018: incredibly slow project saving after win 10 anniversary update, memory problems, etc.

    It would be good to reconcile with Microsoft and Dell !!! We pay for this low quality product !!!

    3 votes
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  16. Please fix the 3rd party font bug in the latest update!

    PLEASE fix the bug that does not recognize third party fonts and forces you to manually update every single text layer to the correct font. It's an issue in the latest versions of After Effects and Premiere and in typography-heavy projects, this has been an absolute nightmare that is costing our team hours of work.

    6 votes
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  17. 2 votes
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  18. AE keeps crashing

    I have problems with After Effects crashing today.
    No problems shutting it down a few days ago when I used it the last time.

    Tried to reinstall it and to restart computer.

    4 votes
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  19. 2 votes
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  20. 2 votes
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