After Effects

Welcome to the Adobe After Effects feedback page. Submit feature requests and bug reports to the After Effects team via this UserVoice site and see what ideas or issues other users have shared.

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  1. "Unspecified drawing error"

    I have this error on my HP x2 G4 Workstation with a second screen. So it's seems that this error is caused by multiple screens, windows scale and panels moved on the second screen. I've putted both screens on 1920x1080, scale 100%, with timeline and effects panels on the second screen, when I launch a preview of an animation like a simple rotation I have this error and I can't do nothing but killing the process on the windows task manager with no files recover from after effects, can you please fix it ? Many users have this issue and…

    2 votes
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  2. Stop releasing rubbish patch to a rubbish versions. The last stable version was 15.0. Thanks

    Please stop releasing rubbish patch to a rubbish versions. The last stable version was 15.0. Thanks

    2 votes
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  3. BUG: Accessing "Source Text" property by script throw an error

    When accessing the "Source Text" property from script, after effect throw an error. This wasn't the case previously.

    How to reproduce :
    Simply create a comp, add a text Layer, select it.
    Then run the following script

    function main(){
    var source = app.project.activeItem.selectedLayers[0].property("Source Text");
    var i=2; // place a breakpoint at this line
    }
    main();

    It will throw
    After Effects error: Can't get color, this text has no stroke.

    And if you inspect the property value, the stroke attribute also has the error.

    2 votes
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  4. Convert Expression to Keyframes freeze

    Often when running the Convert Expression to Keyframes action, the program will freeze a short while in, returning to normal once the process has completed. While my hardware is low-end, a process like this shouldn't need to use memory in a fashion that results in the program hanging.

    2 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  5. Bug: iMac main Screen as Mercury, with main GUI on Thunderbolt display sometimes fails

    Bug: iMAc main Screen as Mercury, with main GUI on Thunderbolt display sometimes fails. Not sure if it is sleep, or lack of RAM, but restart needed to get it back. Latest versions as of 6July2018.
    Unusual set up I know but would be good to check and support it if possible.
    iMac18,3 i7 4.2GHz, 16GB RAM, Radeon Pro 580 8GB

    2 votes
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  6. AE crashes every 5-10 minutes, always when I'm moving a layer in space

    Running AE 15.1.1 build 12 on Mac Pro 2013, MacOS 10.13.4 (17E199).

    I'm not using any third-party plugins. It doesn't matter what the layer is that I'm repositioning, or whether it has any effects on it. It happen in simple comps and in complex ones.

    I've tried removing and reinstalling AE from scratch. I've tried switching between software rendering and OpenGL hardware rendering. I've sent endless crash reports to Adobe. Nothing helps.

    It always happens when I'm adjusting the X, Y or Z position of a layer in the normal way. It's driving me crazy.

    Anyone got any ideas?

    3 votes
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  7. 2 votes
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  8. 2 votes
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  9. 2 votes
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  10. Fix illustrator/after effects clipboard autosave bug

    After effects have had this problem forever. If you have something copied to your clipboard from illustrator ( path, shape, anything, right click > copy ) and you go to your After effects window and AE starts autosave, after effects will crash. Sometimes it manages to show error message, most of the time not. You'll lose any changes you've made.
    Adobe programs should work together smoothly, would make more sense if you can copy paste shapes straight from illustrator to after effects without any reroutes.
    It's called Auto Save not Auto Destroyer :D!

    4 votes
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  11. 2 votes
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  12. Duplicating a comp tied to the essential graphics panel causes data loss.

    Duplicating a comp tied to the essential graphics panel causes data loss. The project will not save after the fact and crash. 15.1.1 build 12

    2 votes
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  13. AE CC 2018: incredibly slow project saving after win 10 anniversary update, memory problems, etc.

    It would be good to reconcile with Microsoft and Dell !!! We pay for this low quality product !!!

    3 votes
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  14. Please fix the 3rd party font bug in the latest update!

    PLEASE fix the bug that does not recognize third party fonts and forces you to manually update every single text layer to the correct font. It's an issue in the latest versions of After Effects and Premiere and in typography-heavy projects, this has been an absolute nightmare that is costing our team hours of work.

    6 votes
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  15. 2 votes
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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  16. AE keeps crashing

    I have problems with After Effects crashing today.
    No problems shutting it down a few days ago when I used it the last time.

    Tried to reinstall it and to restart computer.

    4 votes
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  17. 2 votes
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  18. 2 votes
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  19. CC2018: During save my display completly change to black

    sometimes it comes back, sometimes my laptop freeze
    Useless Adobe product!

    2 votes
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  20. Advanced Puppet Pin Reordering Bug

    CC2018 (15.1.0-build166) / MacOS 10.12.6

    I am not able to change order of advanced puppet pins after pin position has been modified. Doing so kills preview and breaks mesh. If I revert back to original order, preview is restored and mesh works again.

    I'm able to recreate this problem on multiple machines.


    1. Apply puppet mesh to layer

    2. Add 2+ pins to mesh

    3. Adjust position of pins

    4. Change order of Puppet Pins

    5. Move layer position (not sure if this is necessary)

    6. Adjust position of pins

    Sometime works for a few seconds after, but eventually preview will fail. revealing mesh will show…

    3 votes
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